Complimentary Pathways Assistant
Provide counselling and information on Complementary Pathways for refugees.
This opening expired 1 year ago.
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Overview
Provide counselling and information on Complementary Pathways for refugees.
You have:
- Advanced knowledge of various Complementary Pathways is a must.
- Excellent English drafting skills.
- Experience in counselling and managing refugee expectations.
- Experience interacting with vulnerable persons and working with an interpreter.
- Extensive knowledge of UNHCR's proGres v4 database.
- Excellent computer skills are essential.
- Demonstrated experience meeting targets and deadlines.
- Demonstrated planning, organizational, and time management skills.
- Strong analytical skills.
- Excellent interpersonal skills are required.
- Oral communication skills in Hindi is an asset.
- Prior UNHCR experience is desirable.
Hardship Level (not applicable for home-based)
BFamily Type (not applicable for home-based)
FamilyStaff Member / Affiliate Type
UNOPS LICA4Target Start Date
2025-04-01Deadline for Applications
February 6, 2025Terms of Reference
Operational Context
India currently hosts some 269,000 refugees and asylum seekers. These include some 91,000 Sri Lankan refugees and 73,400 Tibetans directly assisted by the Government of India. There are as well 46,904 individuals registered under UNHCR’s mandate primarily from Afghanistan, Myanmar, and other countries. UNHCR works with the Government of India to offer protection and find solutions for registered refugees and asylum seekers. UNHCR’s main activities in India are focused on conducting registration and documentation, status determination, legal assistance, and the search for durable solutions for refugees. With refugees and asylum seekers spread across 13 different locations across the country, UNHCR relies on its 9 NGO partners for support. It funds activities that complement or facilitate access to essential services and assist the most vulnerable people with humanitarian assistance. UNHCR also works with various partners and key stakeholders to advocate for greater inclusion of refugees and asylum seekers as part of the UN Sustainable Development Goals (UNSDG). UNHCR’s office is in New Delhi and has a Field Office in Chennai, Tamil Nadu State.
Expected Outcomes:
The incumbent will be responsible for providing general counselling and information sessions on various Complementary Pathways (CPaths) available for refugees and asylum seekers. The staff member will also be responsible for assisting them with the departure process including regularly liaising with IOM, Toll and different embassies as needed. The incumbent is further expected to generate regular and tailor-made statistics on CPaths, research potential CPaths opportunities, identify partnerships, and assist the Durable Solutions Associate to produce quality research papers on various CPaths opportunities.
Desirable Candidate Profile:
-Advanced knowledge of various Complementary Pathways is a must. -Excellent English drafting skills. -Experience in counselling, managing refugee expectations, and strong communication skills. -Experience interacting with vulnerable persons and working with an interpreter. -Extensive knowledge of UNHCR’s proGres v4 database, Microsoft Office Productivity Software, and excellent computer skills are essential. -Prior research experience is essential. -Demonstrated experience meeting targets and deadlines. -Demonstrated planning, organizational and time management skills. -Strong analytical skills -The staff member will be working in a team environment; therefore, excellent interpersonal skills are required. -Oral communication skills in Hindi is an asset. -Prior UNHCR experience is desirable.
This is a UNOPS LICA position and is open only to Indian nationals. Applications are encouraged from all qualified candidates without distinction on the grounds of race, colour, sex, national origin, age, religion, disability, sexual orientation and gender identity. We work with skilled professionals who are committed to put people first and make a real difference to people’s lives.
Only short-listed candidates will be contacted, and they may be required to undergo a written test and/or an interview. The selected candidate will work either from the UNHCR Office or other UNHCR partner locations in New Delhi, India.Standard Job Description
Required Languages
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Desired Languages
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Additional Qualifications
Skills
Education
Certifications
Work Experience
Other information
This position doesn't require a functional clearance Home-Based
No
Potential interview questions
| Can you describe a situation where you had to manage the expectations of a vulnerable person? | This question assesses your ability to handle sensitive situations with compassion and professionalism. | Share your experience, focusing on the approach you took and the outcome. |
| How do you organize and prioritize multiple tasks in a busy work environment? | The interviewer wants to understand your time management and organizational skills. | Pro members can see the explanation. |
| What strategies do you use for effective communication with interpreters? | Pro members can see the explanation. | Pro members can see the explanation. |
| Can you provide an example of how you utilized data in your previous work? | Pro members can see the explanation. | Pro members can see the explanation. |
| Discuss a time when you had to meet tight deadlines. How did you handle it? | Pro members can see the explanation. | Pro members can see the explanation. |
Added 1 year ago
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Updated 1 year ago
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Source:
unhcr.org
