Complementary Pathways Assistant
Provide counseling and information sessions for refugees and asylum seekers on various CPaths.
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Overview
Provide counseling and information sessions for refugees and asylum seekers on various CPaths.
You have:
- Prior UNHCR experience required.
- Complementary Pathways experience desirable.
- Excellent English oral and drafting skills.
- Experience in counselling, managing refugee expectations, and strong communication skills.
- Experience interacting with vulnerable persons and working with an interpreter.
- Extensive knowledge of UNHCR’s proGres v4 database, Microsoft Office Productivity Software, and excellent computer skills are essential.
- Prior research experience is required.
- Demonstrated experience meeting targets and tight deadlines.
- Demonstrated planning, organizational and time management skills.
- Strong analytical skills.
- Oral communication skills in Hindi is an asset.
Hardship Level (not applicable for home-based)
BFamily Type (not applicable for home-based)
FamilyStaff Member / Affiliate Type
UNOPS LICA4Target Start Date
2025-07-01Deadline for Applications
May 27, 2025Terms of Reference
Operational Context
India currently hosts more than 261,000 refugees and asylum seekers. These include some 91,000 Sri Lankan refugees and 73,400 Tibetans directly assisted by the Government of India. There are 47,881 individuals registered under UNHCR’s mandate primarily from Afghanistan, Myanmar, and other countries. In addition, around 49,000 Myanmar nationals have sought refuge in the Northeast of India and live in a refugee-like situation. UNHCR works with the Government of India to offer protection and find solutions for refugees and asylum seekers. As a result of reprioritization, UNHCR India is refocusing its efforts on three core objectives: mandate-critical protection and solutions work; lifesaving and emergency activities with a focus on the most vulnerable; and essential resource mobilization and advocacy for protection and inclusion.
With refugees and asylum seekers spread across 13 different locations across the country, UNHCR relies on its 8 NGO partners for support. It funds activities that complement or facilitate access to essential services and assist the most vulnerable people with humanitarian assistance. UNHCR also works with various partners and key stakeholders to advocate for greater inclusion of refugees and asylum seekers as part of the UN Sustainable Development Goals (UNSDG). The office is engaged in advocacy with the government to support the development of a national framework for refugee protection, and advocates on issues related to the use of alternatives to detention, access to documentation amongst other key areas. UNHCR’s office is in New Delhi and has a field presence in Chennai, Tamil Nadu State.
Desired Candidate Profile
The incumbent will be responsible for providing general counselling and information sessions on various Complementary Pathways (CPaths) available for refugees and asylum seekers. He/she will also be responsible for assisting them with the departure process including regularly liaising with IOM, Toll and different embassies as needed. The incumbent is further expected to generate regular and tailor-made statistics on CPaths, research potential CPaths programs, identify partnerships, and assist the Complementary Pathways Associate to produce quality research papers on various CPaths opportunities.
-Prior UNHCR experience required. -Complementary Pathways experience desirable. -Excellent English oral and drafting skills. -Experience in counselling, managing refugee expectations, and strong communication skills. -Experience interacting with vulnerable persons and working with an interpreter. -Extensive knowledge of UNHCR’s proGres v4 database, Microsoft Office Productivity Software, and excellent computer skills are essential. -Prior research experience is required. -Demonstrated experience meeting targets and tight deadlines. -Demonstrated planning, organizational and time management skills. -Strong analytical skills. -The staff member will be working in a team environment; therefore, excellent interpersonal skills are required. -Oral communication skills in Hindi is an asset.
Only short-listed candidates will be contacted, and they may be required to undergo a written test and/or an interview. The selected candidate will work either from the UNHCR Office or other UNHCR partner locations in New Delhi, India.
Applications are encouraged from all qualified candidates without distinction on the grounds of race, colour, sex, national origin, age, religion, disability, sexual orientation and gender identity. We work with skilled professionals who are committed to put people first and make a real difference to people’s lives.Standard Job Description
Required Languages
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Desired Languages
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Additional Qualifications
Skills
Education
Certifications
Work Experience
Other information
This position doesn't require a functional clearance Remote
No
Potential interview questions
| Can you describe your experience with UNHCR and how it relates to the responsibilities of this role? | This question assesses your direct experience with UNHCR which is crucial for the position. | Highlight relevant experiences, mentioning specific roles and tasks undertaken. |
| What strategies would you employ to effectively manage refugee expectations during counseling? | Understanding how you manage relationships with vulnerable populations is critical. | Pro members can see the explanation. |
| Can you give an example of a time you met a tight deadline in a previous role? | Pro members can see the explanation. | Pro members can see the explanation. |
| Describe your familiarity with the proGres v4 database and how you've used it in your work. | Pro members can see the explanation. | Pro members can see the explanation. |
| What research methods have you previously employed to gather data on refugee programs or pathways? | Pro members can see the explanation. | Pro members can see the explanation. |
| How would you ensure effective communication while working with an interpreter? | Pro members can see the explanation. | Pro members can see the explanation. |
| How do you prioritize tasks when faced with multiple requests from refugees? | Pro members can see the explanation. | Pro members can see the explanation. |
| What do you believe are the most pressing challenges for refugees in India today? | Pro members can see the explanation. | Pro members can see the explanation. |
Added 1 year ago
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Updated 1 year ago
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Source:
unhcr.org
