Community Outreach Worker

Engage RIM communities around COVID-19 awareness and prevention.

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IRC - The International Rescue Committee

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Overview

Engage RIM communities around COVID-19 awareness and prevention.

You have:

  • Completed High School diploma or GED.
  • Experience in community outreach.
  • Strong connection and relationship with local refugee, immigrant, and migrant community members.
  • Proficiency in English, both spoken and written, as well as bilingual ability in locally relevant community language(s) such as Arabic, Swahili, Ukrainian, Burmese, Tigrinya, or Nepali.
  • Demonstrated success working and communicating effectively in a multi-cultural environment.
  • Proven track record of contributing both independently and as a key team member.
  • Self-starter with excellent problem-solving skills combined with the proven ability to multi-task, prioritize duties, and manage time effectively.
  • Ability to work remotely and access reliable Internet.
  • Knowledge of or willingness to learn about social media.
  • Comfort with appearing on various media outlets including, video, radio, etc.
  • Proficient in Microsoft Office applications (Word, Excel, Outlook).
  • Familiarity with aspects of the COVID-19 response (contact tracing, testing, vaccination, etc.).

Job Description

IRC Background: The mission of the International Rescue Committee (IRC) is to help people whose lives and livelihoods are shattered by conflict and disaster to survive, recover, and gain control of their future. Founded in 1933, the IRC has a presence in over 40 countries and 27 offices in the United States; the IRC leads the way from harm to home. IRC opened an office in Seattle in 1976 and provides a continuum of services including intensive case management, employment and economic empowerment services, immigration assistance, health and wellness programming, and education support to refugee and immigrant families in Washington State. IRC Seattle is committed to providing trauma-informed, equitable, and accessible services and maintaining and evolving a diverse, inclusive, and supportive workplace.

Job Overview: The Community Health Outreach Worker is responsible for programming that engages with local refugee, immigrant, and migrant (RIM) communities around key topics related to COVID-19, spreads information and awareness about issues such as testing, contact tracing and vaccination, and identifies ways to best address RIM communities’ barriers in relation to participating in COVID-19 prevention and mitigation initiatives. This role is part of a larger IRC project to prevent and mitigate the disproportionate impact of COVID-19 in RIM communities in the United States.

Major Responsibilities:

- Responsibilities include, but are not limited to: - Assist in the development of a wide variety of messaging, video, and other outreach materials that are culturally and linguistically appropriate and that can be distributed through trusted channels to targeted RIM communities. - Review, edit, and provide feedback on produced content and other materials within office and across IRC US network, and NRC-RIM project. - Engage community members through phone calls, text messages, and other engagement opportunities to discuss COVI-19 information, prevention, and access to vaccination. - Coordinate participation in surveys, focus groups and interviews that are population and demographic specific, assessing clients’ COVID-19 knowledge, attitudes, and practices, particularly related to vaccine hesitancy and acceptance in different populations and how these change over time with messaging. - Use platforms such as Facebook Live events, webinars, or guest appearance on local media to share messages around COVID-19 and gather input from community members. - Assist office and project leadership in identifying and addressing barriers client communities face in accessing COVID-19 preventive measures and vaccination. - Participate in all program meetings, staff development activities, including weekly meetings with project leads and monthly group meetings. - Follow all policies, procedures, and protocols of the agency, placing importance on client confidentiality. - Other duties as assigned.

Qualifications

Job Requirements:

- Completed High School diploma or GED. - Experience in community outreach. - Strong connection and relationship with local refugee, immigrant, and migrant community members. - Proficiency in English, both spoken and written, as well as bilingual ability in locally relevant community language(s) such as Arabic, Swahili, Ukrainian, Burmese, Tigrinya, or Nepali. - Demonstrated success working and communicating effectively in a multi-cultural environment. - Proven track record of contributing both independently and as a key team member. - Self- starter with excellent problem-solving skills combined with the proven ability to multi-task, prioritize duties, and manage time effectively. - Ability to work remotely and access reliable Internet. - Knowledge of or willingness to learn about social media. - Comfort with appearing on various media outlets including, video, radio, etc. - Proficient in Microsoft Office applications (Word, Excel, Outlook). - Familiarity with aspects of the COVID-19 response (contact tracing, testing, vaccination, etc.).

Working Environment:

- A combination of standard office environment (in-office and remote) with potential ‘field’ time in and around the service delivery area. - May require occasional weekend and/or evening work.

COVID-19 Vaccination Requirement****: In accordance with IRC’s duty to provide and maintain a workplace that is free of known hazards and our commitment to safeguard the health of our employees, clients, and communities, IRC requires candidates who are selected for interview to furnish proof of vaccination against COVID-19 in order to be considered for this position.

Commitment to Diversity and Inclusivity****: IRC is committed to building a diverse organization and a climate of inclusivity. We strongly encourage applications from candidates who can demonstrate that they can contribute to this goal.

Equal Opportunity Employer****: We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Potential interview questions

Can you describe a time you effectively engaged a community for outreach? The interviewer wants to evaluate your community engagement skills and experience. Share a specific initiative and the approach you took to connect with the community.
What strategies would you use to communicate COVID-19 information to diverse audiences? The interviewer is assessing your communication skills and cultural awareness. Pro members can see the explanation.
Describe a challenge you faced in community outreach and how you overcame it. Pro members can see the explanation. Pro members can see the explanation.
How do you stay informed about the needs of RIM communities? Pro members can see the explanation. Pro members can see the explanation.
Have you ever created content for outreach purposes? What was the focus? Pro members can see the explanation. Pro members can see the explanation.
Added 4 years ago - Updated 1 year ago - Source: rescue.org