Community Outreach Assistant

Support community outreach and promote safe migration awareness.

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IOM - UN Migration

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Application deadline 9 months ago: Wednesday 20 Aug 2025 at 00:00 UTC

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Overview

Support community outreach and promote safe migration awareness.

You have:

  • 1 year of experience and/or interest in community outreach, awareness-raising, and the creation of multimedia communication materials.
  • Ability to draft human-interest stories from the field that highlight program impact.
  • Experience in organizing participatory activities (e.g. dialogues, focus groups).

Established in 1951, IOM is a Related Organization of the United Nations, and as the leading UN agency in the field of migration, works closely with governmental, intergovernmental and non-governmental partners. IOM is dedicated to promoting humane and orderly migration for the benefit of all. It does so by providing services and advice to governments and migrants.

IOM Zimbabwe’s Humanitarian Response and Recovery Unit (HRRU) is responsible for overseeing and implementing programming that supports the Government of Zimbabwe and vulnerable populations to prevent displacement, mitigate migration crises, and advance solutions for recovery and resilience. HRRU’s programming covers key areas such as crisis preparedness, climate change adaptation, humanitarian operations, peacebuilding, recovery, and Cash-Based Interventions (CBIs).

The candidate will actively support the project through outreach activities focused on promoting social cohesion and safe, orderly migration. This exercise is aimed at developing a positive attitude towards returnees’ reintegration to facilitate an enabling environment favorable for future community-based interventions, as well as to support reintegration and social cohesion. The UN volunteer will support to the development of IEC materials specifically designed for outreach on safe and orderly migration. Additionally, the candidate will support the creation of communication materials aimed at enhancing the visibility of the project and effectively showcasing its goals and achievements. This United Nations Volunteer assignment is part of an IOM-led initiative aimed at strengthening peaceful, safe, and sustainable reintegration for returning migrants and host communities in Zimbabwe. The project emphasizes local ownership of the reintegration process by fostering collaborative engagement between returning migrants and host communities. It recognizes the diverse skills, assets, knowledge, and needs of both groups, with the goal of creating a harmonious environment where migrants can rebuild their lives and contribute meaningfully to local development.

• Support in organizing and facilitating community outreach campaigns including community dialogues, roadshows, focus‑group discussions, and info sessions on safe migration, trafficking risks, and available services. • Participate in the organization of meetings and workshops with key leaders, migrant youth and women’s groups in order to enhance safe migration messaging • Assist with developing information products and disseminating information and/or outreach materials (pamphlets, booklets, posters, videos) on topics related to Safe Migration, including Mental Health, Sexual Exploitation and Abuse (SEA). • Contribute to IOM’s risk assessments with feedback through suggestion boxes, brief surveys, and informal conversations from local communities, • Support in the preparation of reports and support monitoring of project work plan with regards to outreach; • Design and produce a variety of multimedia content, including posters, short videos, animations, and other visual materials to support strategic communication objectives. • Support the collection, writing, and packaging of human-interest stories from the field that highlight program impact and bring visibility to key issues and beneficiaries. • Draft clear, engaging copy for social media platforms, aligned with organizational messaging and tailored to target audiences. • Contribute creative ideas for visibility and outreach, including brainstorming concepts to enhance the visibility of project activities and donor engagement.

• Accountability • Adaptability and flexibility • Creativity • Judgement and decision-making • Planning and organizing • Professionalism • Self-management • Integrity • Respect for diversity • Commitment to continuous learning

1 year of experience and/or interest in community outreach, awareness-raising, and the creation of multimedia communication materials, particularly on topics such as safe migration, trafficking prevention, and protection. This includes supporting participatory activities (e.g. dialogues, focus groups), drafting human-interest stories, and contributing to project visibility and reporting efforts.

As this is a national UN Volunteer assignment, the UN Volunteer will be responsible for arranging his/her own housing and other living essentials. National UN Volunteers are part of the malicious insurance plan.

You can check full entitlements at the duty station at https://app.unv.org/calculator. The complete UN Volunteer Conditions of Service is available at https://explore.unv.org/cos.

Potential interview questions

Describe a successful community outreach campaign you have organized. The interviewer wants to understand your experience and capability in community outreach efforts. Discuss the objectives, your role, and the outcomes of the campaign.
How do you ensure inclusivity in community dialogues on migration? The interviewer is assessing your approach to inclusivity and engagement. Pro members can see the explanation.
Can you provide an example of how you've used multimedia for awareness-raising? Pro members can see the explanation. Pro members can see the explanation.
How do you assess the effectiveness of your outreach activities? Pro members can see the explanation. Pro members can see the explanation.
What challenges have you faced in promoting safe migration, and how did you overcome them? Pro members can see the explanation. Pro members can see the explanation.
How do you stay updated on the issues related to safe migration and trafficking? Pro members can see the explanation. Pro members can see the explanation.
Give an example of a project where you collaborated with different stakeholders. Pro members can see the explanation. Pro members can see the explanation.
How would you approach writing engaging content for social media about the project? Pro members can see the explanation. Pro members can see the explanation.
Added 10 months ago - Updated 9 months ago - Source: unv.org