Community of practice management, moderation & reporting - AI emergency (AIDERS)
Contract
This is a UNV contract. More about UNV contracts.
WHO EMRO has launched the AIDERS Community of Practice on the WHO Collaboratory to support practical, responsible use of AI for emergencies (surveillance, response, and operational decision-making).
The CoP now needs a structured 8-week operational push to keep daily activity consistent and grow membership and participation.
The selected volunteers will support execution and moderation of engagement and working group activities, working closely with WHO CoP coordinators and technical leads.
All technical direction, content approval, and final decisions remain with WHO staff; the volunteers helps implement and coordinate the process.
The volunteers will work under the supervision of the CoP Coordinator (WHO Health Emergencies). The role requires strong community management skills, clear writing, comfort with AI concepts in emergency settings, and the ability to deliver structured outputs on schedule.
Key deliverables (8 weeks)
The Volunteer is expected to deliver the following minimum outputs.
1) CoP daily operations (Weeks 1–8)
Moderation coverage: Platform check twice per weekday; respond/tag the right focal point within 24 hours.
Member onboarding: Welcome message and orientation for new members within 48 hours of joining.
Community hygiene: Maintain pinned posts (“Start here”, rules, how to join WGs), keep key links updated, and escalate sensitive issues promptly.
2) Monitoring and reporting (Weeks 1–8)
Weekly metrics update (every Friday):
New members, total members
Weekly active members
Posts/comments/reactions
Top 3 threads
Issues/risks + mitigations
Plan for next week
Experience supporting an online community (forum/Teams/Collaboratory/learning group): welcoming members, moderating posts, and keeping discussions active.
Experience writing short, clear posts and weekly summaries for a mixed audience.
Experience using AI tools (e.g., ChatGPT-style) for drafting/summarising and awareness of basic limits: may be wrong/biased; do not use sensitive data.
Experience organising work with simple trackers/calendars and delivering weekly updates on time.
Experience working with technical leads: drafting content, getting reviews, and applying feedback.