Community Lead – Enterprise Development
Support youth-led MSMEs with capacity building and technical assistance.
Overview
Support youth-led MSMEs with capacity building and technical assistance.
You have:
- Experience as a consultant and coach in the implementation of processes, continuous improvement, business management, advice to micro and small businesses.
- Experience in at least 2 consultancies in the areas of retail commerce, sales, inventory, basic management, finance, and/or legal-commercial advice.
- Good knowledge of the micro and small enterprises dynamics in Zambia.
- Completed successfully In Motion Training.
- Any certification on the value chain methodologies is a plus.
- Excellent writing and communication skills.
Contract
This is a UNV contract. More about UNV contracts.
Lusaka, the vibrant capital of Zambia, stands as the nation's primary economic engine and corporate hub, driven increasingly by a dynamic and entrepreneurial youth demographic. Featuring a thriving hospitality landscape, the city possesses a growing base of services, venues, and businesses spearheaded by young innovators who respond agilely to the country's economic climate. Beyond its role as a commercial gateway, Lusaka's economic fabric extends into pivotal industries—including agriculture, manufacturing, Information and Communication Technology (ICT), and a rapidly expanding creative sector—where youth-led micro, small, and medium enterprises (MSMEs) are playing an increasingly central role in market development.
The diversity of Lusaka’s visitors encompasses business travellers, international diplomats, regional conference attendees, and leisure tourists using the capital as a gateway to Zambia's wilderness. To capitalize on these unique strengths while actively addressing youth economic empowerment, UNDP Zambia, in partnership with local authorities, are introducing sustainable tourism strategies designed to trigger positive ripple effects across the wider urban economy. By prioritizing capacity development for young entrepreneurs, this initiative ensures beneficial spillover effects that strengthen local value chains, create sustainable employment, and enhance the overall economic resilience of the next generation of business leaders.
The initiative aims to elevate Lusaka's status as a premier regional destination capable of attracting visitors year-round, fuelled by the creative energy of its young population. A central focus is placed on diversifying current offerings by encouraging visitors to explore unique urban sites, youth-driven local arts, and less-explored environments on the city's outskirts. This shifts the perception of Lusaka from a mere transit point to a standalone destination that showcases its rich cultural heritage alongside modern, youth-led innovations.
The primary objective of the project is to enhance Lusaka's economy by implementing the In Motion methodology, provided by UNDP Zambia, with a dedicated focus on youth-led MSME capacity development. This proven business-strengthening approach focuses intensely on providing direct mentorship, operational training, and strategic capability-building to young enterprise owners, to help them compete on larger markets and meet international standards.
The main objective of the assignment is to support and provide advice to micro and small businesses through group trainings and on-site individualized technical support facilitating the process of economic resilience, increasing competitiveness of the micro and small businesses, and improving their stability in the market by applying the “In Motion Methodology”.
Under the guidance and direct supervision of the UNDP Project Manager, the Community Lead – Enterprise Development, will perform the following tasks:
• Provide group trainings according to the “In Motion Methodology”. • Provide on-site specialized technical assistance to Lusaka micro-small and medium business owners according to the programme methodology and templates. • Follow up on weekly Management Team meetings to provide updates on the status of methodology implementation. • Process the surveyed information and prepare the respective reports on the process status according to UNDP’s specifications under the “In Motion Methodology”. • In coordination with the beneficiaries and the Management Team, support the process of enterprise innovation and renovation through the definition and delivery of equipment. • Coordinate the strategic marketing actions with the Graphic Designer who will be part of the Project Team.
• Demonstrated commitment to UNDP’s mission, vision, and values. • Sensitivity and adaptability to cultural, gender, religion, race, nationality, and age. • Highest standards of integrity, discretion, and loyalty.
Functional Competencies: • Advanced computer skills including Microsoft Office and web-based applications. • Proven ability to deliver quality output working under tight deadlines. • Excellent communication and facilitation skills. • Proven ability to conduct gender mainstreaming activities. • Strong and proven research and analytical skills.
• Experience as a consultant and coach in the implementation of processes, continuous improvement, business management, advice to micro and small businesses. • Experience in at least 2 consultancies in the areas of retail commerce, sales, inventory, basic management, finance, and/or legal-commercial advice. • Good knowledge of the micro and small enterprises dynamics in Zambia. • Completed successfully In Motion Training. • Any certification on the value chain methodologies is a plus. • Excellent writing and communication skills.
Zambia is a land-locked, resource-rich country with sparsely populated land in the centre of Southern Africa. It shares its border with eight countries (Angola, Botswana, Democratic Republic of Congo, Malawi, Mozambique, Namibia, Tanzania, and Zimbabwe) that serve as an expanded market for its goods.
Lusaka is the capital of the Republic of Zambia. The climate is sunny and temperate, but it can be very cold during few months, with freezing temperature at times especially during the night. It is therefore advisable to bring warm clothing and foresee using heaters and other heating options when necessary. As the commercial and cultural centre of Zambia, Lusaka has seen rapid development in recent decades, with reasonable transportation connections and widely spoken English making the city highly attractive to vacationers and experts alike. Unemployment and poverty are issues in the city, and beyond. Key industries for the region and Zambia as a whole, include mining, agriculture, and tourism. Like most Southern African cities, life in Lusaka will require some adjustments for a person moving from outside the region, but the potential rewards and opportunities for experiences are well worth the effort.
Lusaka hosts several international organisation and embassies/diplomatic missions, therefore there is a very large community of expatriates from around the world. Housing is most of the time readily available and of good standard options are available. Most foodstuffs, beverages, household goods, furniture, and clothing, mostly imported from South Africa, Europe, and China while some ranges of local brands are available at a competitive price to imports. Meat, fish, fresh fruits, and vegetables are reasonably priced and abundantly available.
The basic infrastructures roads, utilities, and telecommunications are of reasonable standard, although the city experiences power outages from time to time. Medical facilities are still largely inadequate, although several private clinics and hospitals provide reasonably good routine care. Several restaurants around the city serve local or international cuisine and there are numerous social and sports facilities (fitness, tennis, swimming, riding, golf, etc.) in the major hotels or in different establishments around the city. There are no major or special security concerns within Lusaka city limits. For more information, please visit http://zambiatourism.com
Potential interview questions
| Can you describe your experience in supporting micro and small businesses using the In Motion methodology? | This question assesses your familiarity with the specific approach used in this role. | Share specific examples of how you've implemented this methodology and the results achieved. |
| How do you ensure effective communication during group trainings? | This evaluates your communication skills in a training environment. | Pro members can see the explanation. |
| What strategies would you implement to address cultural sensitivities in enterprise development? | Pro members can see the explanation. | Pro members can see the explanation. |
| Can you share an example of how you've conducted research and analysis for business development? | Pro members can see the explanation. | Pro members can see the explanation. |
| What challenges have you faced when working with youth-led enterprises, and how did you overcome them? | Pro members can see the explanation. | Pro members can see the explanation. |
| How would you assess the success of the training programs you implement? | Pro members can see the explanation. | Pro members can see the explanation. |
| What is your approach to mentoring young entrepreneurs? | Pro members can see the explanation. | Pro members can see the explanation. |
| How do you stay updated on the dynamics of micro and small enterprises in Zambia? | Pro members can see the explanation. | Pro members can see the explanation. |