Community Digitalization Coordinator

Volunteering Teaching & Training

Overview

Support the operationalization and integration of CBDx model for youth empowerment.

You have:

• Demonstrated ability to translate strategy into practical systems, delivery models, Standard Operating Procedures (SOPs), playbooks, and implementation tools.
• Experience coordinating multi-stakeholder programmes involving government, UN entities, non-governmental organizations (NGOs), community-based organizations, and other partners.
• Experience with digital platforms, content-management systems, learning technologies, and online or offline delivery approaches.
• Experience in youth engagement and participation programming, preferably related to digital inclusion, skills development, or community-based programming.
• Strong coordination, facilitation, communication, analytical, and report-writing skills, with a data-driven approach to performance improvement.
• Understanding of gender equality, disability inclusion, safeguarding, and equity considerations in programme design and delivery.
• Experience in Sub-Saharan Africa is desirable; experience in Sierra Leone or West Africa and previous work with UNICEF or another UN entity are assets.

Contract

This is a UNV contract. More about UNV contracts.

UNICEF Sierra Leone is implementing a Community-Based Digital Transformation (CBDx) model as a cross-sectoral delivery platform to expand equitable access to digital learning, life skills and pathways to economic opportunity for adolescents and young people. CBDx is designed as an integrated systems model rather than a stand-alone intervention. It brings together physical platforms such as Digital Learning Hubs (DLHs), EduCubes, ARC hubs and mobile or offline solutions; content ecosystems including Learning Passport integration and localized learning resources; and youth systems including Digital Champions, community youth groups and Adolescent Voices of Youth (AVOY).

The model is organized around a 7 Cs framework: Centres, Champions, Clubs, Content, Classes, Courses and Community. It also depends on enabling systems such as connectivity, devices and hardware, digital conversion tools, monitoring arrangements and cost-sustainability approaches. The International UN Volunteer will support the operationalization, integration, quality assurance and performance monitoring of this model, working across UNICEF sections and with government and implementation partners. Regular travel to CBDx locations across Sierra Leone is expected.

Under the direct supervision of James Houghton, Chief of Innovation, the International UN Volunteer will undertake the following tasks:

1. Support CBDx Systems Operationalization and Integration • Support the implementation and ongoing refinement of the CBDx (Centres, Champions, Clubs, Content, Classes, Courses, and Community) systems model, ensuring coherence across the seven components of the framework. • Translate strategic priorities into practical operational models, standard operating procedures (SOPs), implementation playbooks, and quality-assurance tools. • Facilitate coordination with relevant UNICEF teams, including Education, Child Protection, Social and Behaviour Change (SBC), and Adolescent Development and Participation / Social Transformation teams, and contribute to alignment with government priorities.

2. Support Delivery-Platform Standards and Performance Monitoring • Support the operationalization of delivery modalities, including Digital Learning Hubs, EduCubes, ARC hubs, and mobile or offline solutions. • Contribute to common infrastructure specifications, operational protocols, and service-delivery standards so that hubs are functional, safe, inclusive, and adolescent-friendly. • Monitor platform utilization and performance data across locations, identify access or implementation gaps, and support follow-up actions, with attention to rural, underserved, and hard-to-reach communities. • Coordinate with government counterparts and implementing partners on platform functionality, sustainability, and quality improvement.

3. Strengthen the Content Ecosystem and Learning Pathways • Support the creation, curation, localization, and quality review of thematic learning pathways, including life skills, climate and ARC, employability and learn-to-earn, advocacy and civic engagement, mental health, nutrition, and other cross-sectoral content areas. • Support the contextual adaptation of learning resources for language and cultural relevance, and their integration with Learning Passport and offline delivery systems. • Contribute to content-conversion workflows, including digital formatting and appropriate use of AI-enabled translation tools, while maintaining quality standards across the content-to-classes-to-courses chain.

4. Strengthen the Digital Champions and Youth-Engagement Systems • Support the design, refinement, and scaling of the Digital Champions model, including selection, bootcamp training, mentoring, continuing development, and performance tracking. • Contribute to the Digital Champions Playbook and practical guidance for implementation partners, with attention to retention, inclusion, gender balance, safeguarding, and community linkages. • Support the establishment and strengthening of youth clubs and groups linked to CBDx hubs, including climate, learn-to-earn, entrepreneurship, innovation, and advocacy platforms, and promote meaningful youth participation and leadership.

5. Contribute to Sustainability, Learning and Scale-Up • Contribute to cost-optimization and sustainability approaches, including opportunities for shared procurement, content reuse, and scalable delivery models. • Support documentation of learning and exchange with government, partners, and relevant country or regional initiatives. • Develop and maintain a CBDx performance framework covering platform functionality, participation, engagement, and learning indicators; prepare regular progress reports, learning briefs, case studies, and inputs to knowledge products; and support reviews and evaluations.

6. Support Capacity Development and Knowledge Transfer • Share technical knowledge with UNICEF colleagues, government counterparts, implementing partners, and community actors through practical guidance, mentoring, and learning sessions. • Document good practices and implementation lessons in formats that can be used by local partners and future volunteers, including National UN Volunteers where applicable. Indicative Outputs • An updated CBDx operational framework, SOP package, and implementation playbook aligned with the 7 Cs model. • Common delivery-platform standards and a regularly updated performance-monitoring approach for target locations. • Structured and localized content pathways suitable for Learning Passport and offline delivery modalities. • A strengthened Digital Champions lifecycle package and practical guidance for youth-engagement structures. • Regular progress reports, learning briefs, case studies, and a sustainability and scale-up note.

Furthermore, UN Volunteers are required to: • Strengthen their knowledge and understanding of the concept of volunteerism by reading relevant United Nations Volunteers (UNV ) and external publications and take active part in UNV activities (for instance in events that mark International Volunteer Day); • Be acquainted with and build on traditional and/or local forms of volunteerism in the host country; • Reflect on the type and quality of voluntary action that they are undertaking, including participation in ongoing reflection activities; • Contribute articles and write-ups on field experiences and submit them for UNV publications, websites, newsletters, press releases, etc.; • Assist with the UNV Buddy Programme for newly arrived UN Volunteers; • Promote or advise local groups in the use of online volunteering or encourage relevant local individuals and organizations to use the UNV Online Volunteering service whenever technically possible.

☒ Accountability ☒ Adaptability and Flexibility ☒ Building Trust ☐ Client Orientation ☒ Commitment and Motivation ☒ Commitment to Continuous Learning. ☒ Communication ☒ Creativity ☒ Empowering Others ☒ Ethics and Values ☒ Integrity ☒ Judgement and Decision-making ☒ Knowledge Sharing ☒ Leadership ☒ Managing Performance ☒ Planning and Organizing ☒ Professionalism ☒ Respect for Diversity ☒ Self-Management ☒ Technological Awareness ☒ Vision ☒ Working in Teams

• Demonstrated ability to translate strategy into practical systems, delivery models, Standard Operating Procedures (SOPs), playbooks, and implementation tools. • Experience coordinating multi-stakeholder programmes involving government, UN entities, non-governmental organizations (NGOs), community-based organizations, and other partners. • Experience with digital platforms, content-management systems, learning technologies, and online or offline delivery approaches. • Experience in youth engagement and participation programming, preferably related to digital inclusion, skills development, or community-based programming. • Strong coordination, facilitation, communication, analytical, and report-writing skills, with a data-driven approach to performance improvement. • Understanding of gender equality, disability inclusion, safeguarding, and equity considerations in programme design and delivery. • Experience in Sub-Saharan Africa is desirable; experience in Sierra Leone or West Africa and previous work with UNICEF or another UN entity are assets.

Freetown is a vibrant, hilly city, with a population of just over one million. Set on a peninsula, you can see the sea from almost any point in the city and you are never far away from some spectacular beaches for swimming and surfing. There are good supermarkets and restaurants, and mobile and internet services are available for a fair price. The number of international flight connections to Sierra Leone is increasing, with more airlines flying to Europe and within Africa. The general security situation is peaceful, and the overall Security Level in Sierra Leone is classified as Low (Level 2) as per the UN security management system. Crime is classified as moderate, with incidents primarily related to property thefts, house break-ins and robberies. Housing in Freetown ranges from independent houses to apartments - available furnished and unfurnished. Most long-stay accommodation are rented by the year or the half-year. Most staff stay in apartments, which come equipped with generators, a water supply, and security guards. The housing situation is constantly improving, with new apartment complexes being built to an increasingly high standard. There are a limited number of international schools in Freetown, with options including American and British international schools, as well as a few smaller independent schools which follow either American or British curricula. UN staff children attend a variety of schools. Staff can access a limited number of healthcare facilities. Access to healthcare in Sierra Leone can be limited, particularly in rural areas. It is essential to have adequate health insurance coverage before moving to the country. Local clinics and hospitals are available but may not offer the same standard of care as in developed countries. Take preventative measures, such as vaccinations and regular check-ups, to maintain your health.

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Added 3 days ago - Updated 2 hours ago - Source: unv.org