Communications Officer NOB - Baghdad, Iraq

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WFP celebrates and embraces diversity. It is committed to the principle of equal employment opportunity for all its employees and encourages qualified candidates to apply irrespective of race, colour, national origin, ethnic or social background, genetic information, gender, gender identity and/or expression, sexual orientation, religion or belief, HIV status or disability.

ABOUT WFP

The United Nations World Food Programme (WFP) is the world’s largest humanitarian organization, saving lives in emergencies, building prosperity, and supporting a sustainable future for people recovering from conflict, disasters, and the impact of climate change. In 2022 WFP supported 711,635 people in Iraq. Through providing food for vulnerable people, skills to build futures, and enhanced social protection, WFP is helping the Government of Iraq build people’s food security and resilience. For more information, see wfp.org/countries/iraq and ar.wfp.org/countries/iraq.

ORGANIZATIONAL CONTEXT

The Communications Officer will report to the Head of External Relations, with functional supervision from the Regional Communications Officer, to ensure that the CO communications activities serve WFP needs in the country of assignment, taking into consideration the overall regional communications plan and WFP's corporate communications goals.

JOB PURPOSE

To implement the communications plan by supporting and delivering a range of communications activities, providing research and analysis, and prioritizing effectively.

KEY ACCOUNTABILITIES (not all-inclusive)

1. Implement country specific communication strategies and work plans designed to maintain and enhance the visibility and reputation of WFP, and support fundraising activities, ensuring alignment with WFP communications strategies.

2. Develop and maintain contact information, materials and network with journalists and media outlets (print, TV, radio, web etc.) within and outside Iraq to increase coverage of food security issues in the media (print, broadcast and digital). Specific activities may include:

• Draft and edit articles, press releases, human interest stories and other advocacy/information materials.
• Collaborate with the media by organizing project site visits, facilitate photo coverage and TV footage and utilizing both web-based and traditional media as appropriate.
• Oversee Digital Communications/social media:
• Create content for and maintain WFP Iraq’s country website and social media sites (Twitter) such as daily monitoring, posting and content development and sharing content for Facebook and Instagram for the regional and global WFP channels.

3. WFP Brand and Communications:

Ensure timely and quality production of advocacy and branding materials such as periodicals, annual and donor reports, supplements, calendars, briefing notes, Human Interest Stories, picture stories, videos, etc. 4. The Communications Officer will develop and archive communication materials, including digital, such as publications, press releases and media/news clippings, photographs, audio-visual materials, web resources etc.

5. Events/campaigns: Assist in organizing and generating public support for special events and campaigns to promote WFP Iraq goals. Support organization of workshops, seminars, campaigns, and events.

6. Monitoring and evaluation Monitor and evaluate impact of communication social media accounts, materials and advocacy events/campaigns to target audiences.

7. Support the social media plan by developing social media content, and utilizing platforms, networks and partners to enhance coverage and support of WFP’s activities.

8. Collate outreach data contribute to the preparation of accurate and timely reports, Support communications activities that enable informed decision making and ensures consistency of information presented to the media and other stakeholders.

9. Support on translation/interpretation, government liaison, Talking Points and other support for Senior Management may also be required on an ad-hoc basis.

10. Support capacity building of WFP staff on all aspects of communication, provides advice and guidance within area and level of expertise, to ensure that all activities meet desired standards of consistency, quality and impact. Support the preparation of Annual Corporate Report (ACR) for the Annual Reporting Exercise in collaboration with the country office programme, monitoring & evaluation, logistics and resource management functions by coordinating to ensure coherence and quality of performance information.

11. Support staff in assigned area to ensure that standard Operational Information Management & Performance Reporting procedures and templates are followed to drive the quality, consistency and standardization of information management and performance reporting across WFP.

12. Support the initiatives for developing improved, streamlined, and harmonized OIM & PR including drafting of OIM & PR related normative guidance, as required.

13. Perform other tasks as required.

WFP LEADERSHIP FRAMEWORK: COMMON STANDARDS OF BEHAVIOUR

Leads by Example with Integrity

• Demonstrates and encourages others to uphold the WFP values, principles and standards.
• Values diversity using respectful and inclusive language and encourages others to do the same.
• Stays focused and calm when under pressure, encourages others to do the same, and offers guidance and support to manage difficult situations.
• Demonstrates humility and a willingness to learn and share knowledge, frequently seeking and acting on feedback, and pursuing opportunities to develop.

Drives Results and Delivers on Commitments

• Identifies and aligns objectives to the required outcomes, holding self and/or others accountable for the delivery of results for maximum impact.
• Delegates responsibly and provides appropriate support empowering others to deliver results.
• Responds readily to change in different contexts and adapts accordingly.

Fosters Inclusive and Collaborative

• Promotes inclusive teamwork and psychological safety by encouraging colleagues to collaborate by sharing ideas and openly raising issues.
• Supports development for others by giving timely and constructive feedback.
• Seeks out, trusts and listens attentively to diverse views to capture, learn, build and share new perspectives.

Applies Strategic Thinking

• Communicates and fulfils WFP’s vision and operational outcomes to deliver meaningful solutions.
• Demonstrates curiosity, designs and implements new ways of doing things when relevant.
• Gathers data and different perspectives, shares knowledge and uses evidence to inform decision making.
• Implements decisions, considering the risks and implications of actions for teams, projects and other initiatives.

Builds and Maintains Sustainable Partnerships

• Initiates and builds partnerships by identifying and promoting opportunities for mutual areas of interest and benefit.
• Collaborates with partners to deliver common objectives by sharing information and cocreating innovative solutions with beneficiaries when appropriate.

FUNCTIONAL CAPABILITIES

Capability Name Description of the behaviour expected for the proficiency level Media and Influencer Relationship Management Demonstrates ability to build and sustain effective collaborative relationships with key media contacts and influencers in area of expertise to raise the profile of WFP, build relationships and further organisational aims. Media and Communication Expertise Facilitates open verbal or written communication with media and influencers as required (i.e. through preparation of tailored written or visual materials presentations, and official documentation) to convey tailored messages. Engages in mutually informative discussion with media and influencers. Specialised Knowledge in Communications Uses sound theoretical knowledge of communications concepts to generate or facilitate the generation of effective communication materials across various media. Applies this to define work plans aligned to identified areas of WFP’s communications strategy. Sociopolitical Contextual Understanding Demonstrates deep understanding of the multilateral/interagency environment and the dynamics in which WFP operates which influences approach to working, policy development and decision making. Communication Strategy and Planning Applies advanced understanding of WFP communications strategy and best practice to effectively develop strategies to engage with media and other significant external stakeholders within area of responsibility. Oversees implementation, providing recommendations for improvement.

STANDARD MINIMUM QUALIFICATIONS

Education

• Advanced University degree in Journalism, International Relations, Public Relations, Communications or other relevant field, or First University degree with additional years of related work experience and/or trainings/courses.

Experience

• At least 5 years of professional work experience in Journalism, International Relations, Public Relations, Communications or other relevant field to the position.
• Excellent communication and writing skills.

Language

• Fluency (level C) in English language and Arabic language.

DESIRED EXPERIENCES FOR ENTRY INTO THE ROLE

• Has gained experience in utilizing specialist communications techniques to enhance functional outputs.
• Has provided direction and instruction to more junior staff members within area of expertise.

TERMS AND CONDITIONS

Position Title: Communications Officer Contract Type: Fixed Term Grade: NOB Duration of contract: 1 year with possibility of extension subject to funding availability and satisfactory performance. Duty Station: Baghdad, Iraq Salary: Starting at USD 66,014.00 gross per Year. Medical Plan: Valid medical plan for the staff member, spouse, and dependent's children Annual Leave: 30 working days per year.

DEADLINE FOR APPLICATIONS

Applications close on 17 December 2023

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WFP has a zero-tolerance approach to conduct such as fraud, sexual exploitation and abuse, sexual harassment, abuse of authority and discrimination. All selected candidates will be expected to adhere to WFP’s standards of conduct and will therefore undergo rigorous background verification internally or through third parties. Selected candidates will also be required to provide additional information as part of the verification exercise. Misrepresentation of information provided during the recruitment process may lead to disqualification or termination of employment

WFP will not request payment at any stage of the recruitment process including at the offer stage. Any requests for payment should be refused and reported to local law enforcement authorities for appropriate action.