Communications Officer (Internal Communications)

Contract

This is a IICA-1 contract. This kind of contract is known as International Individual Contractor Agreements. It is normally internationally recruited only. It's an external contract. It usually requires 2 years of experience, depending on education. More about IICA-1 contracts.

Background Information - Job-specific

The position is located within the Communications Group (CG) at UNOPS headquarters in Copenhagen, Denmark.

CG is responsible for producing and disseminating information about UNOPS work and activities to external audiences, as well as facilitating the flow of information within the organization.

Under the guidance and direct supervision of the Internal Communications Manager, the Internal Communications Officer is responsible for establishing procedures and processes to strengthen and better structure the internal communications function in UNOPS.

The role facilitates effective communication across the organization in order to reinforce strategic objectives, provide information to personnel, highlight key successes and improve organizational culture. It encompasses the timely coordination of internal communication through a range of channels to ensure ease of access, clarity and consistency.

Functional Responsibilities

• In collaboration with the Internal Communications Manager and the Internal Communications Specialist, provide advice to practitioners across the organization to support internal communications by providing specific and timely information to enable the organization to engage internal stakeholders.

• Develop and manage calendars of key internal messages to ensure consistent, relevant and timely delivery of internal communication material.

• Measure the effectiveness of internal communications messages and channels on an ongoing basis and make recommendations to review and amend established processes as appropriate, with particular focus on the analysis of the Intranet and the corporate newsletter.

• Oversee the content and delivery of the weekly internal newsletter.

• Support the Internal Communication Specialist in ensuring that the UNOPS intranet is up-to-date, that content organization is aligned with agreed governance, and liaise with the different units and groups to implement updates.

• contribute to the development of new and refined internal communication channels, including audio-visual products

• Support the monitoring and moderation of questions from internal feedback channels with particular focus on communicating organizational dialogues in the corporate newsletter and the intranet.

• Support the develop the Communications community of practice through active participation, timely engagement and coordination of expertise, as well as planning of regular share fairs.

• Advise and train internal communications practitioners to empower them to contribute to the UNOPS communication channels, ensuring alignment with the corporate strategy and branding.

• Any other responsibilities as assigned by the line manager

Competencies

Treats all individuals with respect; responds sensitively to differences and encourages others to do the same. Upholds organizational and ethical norms. Maintains high standards of trustworthiness. Role model for diversity and inclusion.

Acts as a positive role model contributing to the team spirit. Collaborates and supports the development of others. For people managers only: Acts as positive leadership role model, motivates, directs and inspires others to succeed, utilizing appropriate leadership styles. Demonstrates understanding of the impact of own role on all partners and always puts the end beneficiary first. Builds and maintains strong external relationships and is a competent partner for others (if relevant to the role). Efficiently establishes an appropriate course of action for self and/or others to accomplish a goal. Actions lead to total task accomplishment through concern for quality in all areas. Sees opportunities and takes the initiative to act on them. Understands that responsible use of resources maximizes our impact on our beneficiaries. Open to change and flexible in a fast paced environment. Effectively adapts own approach to suit changing circumstances or requirements. Reflects on experiences and modifies own behavior. Performance is consistent, even under pressure. Always pursues continuous improvements. Evaluates data and courses of action to reach logical, pragmatic decisions. Takes an unbiased, rational approach with calculated risks. Applies innovation and creativity to problem-solving. Expresses ideas or facts in a clear, concise and open manner. Communication indicates a consideration for the feelings and needs of others. Actively listens and proactively shares knowledge. Handles conflict effectively, by overcoming differences of opinion and finding common ground.

Education/Experience/Language requirements

Education

• A Master's Degree or equivalent within Business Administration, Marketing, Communication or a related field is an advantage.
• A Bachelor's Degree is required but with an additional 2 years of relevant work experience.

Work Experience - Minimum 2 years of experience in knowledge management, product design or marketing for incumbents holding a Master's Degree, - Excellent computer skills at the user level, in particular substantial expertise in video editing software and Google Workspace, - Very good verbal and visual communication skills required - Very good to excellent writing and proof-reading skills required - Consistently delivering accurate, clear and concise messages in written or oral form - Expertise in knowledge management (approach, IT tools, etc.) will be considered an asset

Languages - Fluency in English is required. - Working knowledge of an additional UN language, in particular French and Spanish, is an asset

Contract type, level and duration

Contract type: ICA - Individual Contract Agreement Contract level: IICA1 - ICS8 Contract duration: Open-ended, subject to organizational requirements, availability of funds and satisfactory performance.

For more details about the ICA contractual modality, please follow this link: https://www.unops.org/english/Opportunities/job-opportunities/what-we-offer/Pages/Individual-Contractor-Agreements.aspx

Additional Considerations

• Please note that the closing date is midnight Copenhagen time
• Applications received after the closing date will not be considered.
• Only those candidates that are short-listed for interviews will be notified.
• Qualified female candidates are strongly encouraged to apply.
• UNOPS seeks to reasonably accommodate candidates with special needs, upon request.
• Work life harmonization - UNOPS values its people and recognizes the importance of balancing professional and personal demands. We have a progressive policy on work-life harmonization and offer several flexible working options. This policy applies to UNOPS personnel on all contract types
• For staff positions only, UNOPS reserves the right to appoint a candidate at a lower level than the advertised level of the post
• For retainer contracts, you must complete a few Mandatory Courses (around 4 hours) in your own time, before providing services to UNOPS.
• The incumbent is responsible to abide by security policies, administrative instructions, plans and procedures of the UN Security Management System and that of UNOPS.

It is the policy of UNOPS to conduct background checks on all potential recruits/interns. Recruitment/internship in UNOPS is contingent on the results of such checks.

Background Information - UNOPS

UNOPS is an operational arm of the United Nations, supporting the successful implementation of its partners’ peacebuilding, humanitarian and development projects around the world. Our mission is to help people build better lives and countries achieve sustainable development.

UNOPS areas of expertise cover infrastructure, procurement, project management, financial management and human resources.

Working with us

UNOPS offers short- and long-term work opportunities in diverse and challenging environments across the globe. We are looking for creative, results-focused professionals with skills in a range of disciplines.

Diversity

With over 4,000 UNOPS personnel and approximately 7,000 personnel recruited on behalf of UNOPS partners spread across 80 countries, our workforce represents a wide range of nationalities and cultures. We promote a balanced, diverse workforce — a strength that helps us better understand and address our partners’ needs, and continually strive to improve our gender balance through initiatives and policies that encourage recruitment of qualified female candidates.

Work life harmonization

UNOPS values its people and recognizes the importance of balancing professional and personal demands.