Communications Officer - CST II - Yemen Hub based in Amman

Communications & PR

Overview

Develop and implement communications strategies for WFP's objectives.

You have:

• Advanced University degree in Journalism, international relations, Public relations, Communications, or other relevant fields.
• 5 years of relevant work experience for holders of an advanced degree; 7 years for holders of first-level university degree.
• Fluency in English (level C). Intermediate knowledge of a second official UN language is an added advantage.

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WFP seeks candidates of the highest integrity and professionalism who share our humanitarian principles.

Selection of staff is made on a competitive basis, and we are committed to promoting diversity and gender balance.

General Information

• Title of Post: Communications Officer
• Grade: CST II
• Supervisor: Head of Programme Delivery Unit
• Unit: Programme Delivery Unit
• DUTY STATION (City, Country): Yemen Operation, position based in Amman, Jordan
• Duration of Contract: 11 months

ABOUT WFP

The United Nations World Food Programme is the 2020 Nobel Peace Prize Laureate. We are saving lives in emergencies and using food assistance to build a pathway to peace, stability and prosperity for people recovering from conflict, disasters and the impact of climate change.

WFP’s emergency response in Yemen is one of the agency’s largest anywhere in the world. As of Q3 2023, WFP delivered vital food assistance to 13.2 million people in need, provided nutrition support to 2.9 million children and women, and also contributed to education through its school feeding programme reaching 2 million schoolchildren.

ORGANIZATIONAL CONTEXT

This job is found under Yemen Country Offices based in Amman, Jordan. Job holder operate with minimal supervision, and is heavily involved in day–to-day activities, analytical work and provide advice on less complex issues. Job holder report to the Head of Programme Deliery Unit or designate.

JOB PURPOSE

To develop, plan and implement communications activities that support the overall communications strategy and WFP objectives.

KEY ACCOUNTABILITIES (not all-inclusive)

1. Develop, maintain and update an appropriate work plan for the assigned area, which implements the corporate communications strategy, in order to maintain and enhance the visibility and reputation of WFP, and support fundraising activities, ensuring alignment with WFP strategy.

2. Plan, manage and evaluate communications campaigns that favourably impact the views of the public, opinion leaders, and donors in order to raise WFP’s profile in Yemen and support fundraising activities.

3. Prepare communications products that effectively convey the desired message to targeted audience(s).

4. Maintain and develop a contact list of journalists and media outlets and manage the regular flow of news/information about WFP’s work in Yemen to the media, ensuring reputational risks are identified and managed.

5. Define a social media plan for the assigned area which leverages social media content, platforms, networks and partners to enhance coverage and support of WFP’s activities.

6. Generate and/or facilitate the production of donor specific visibility content including, text, photos, videos and audio for use across a range of integrated online platforms, in order to support global and country fundraising activities, ensuring consistency with corporate messages.

7. Track and analyse traditional and online media, to identify trends and/or issues, and propose solutions and ideas to improve the effectiveness of communication strategy and activities.

8. Manage junior communications officers/team, develop work plans, monitor performance against objectives, and ensure appropriate development to enable high performance.

9. Coordinate and prepare accurate and timely reporting on communications activities that enables informed decision-making, evaluation of objectives and consistency of information presented to stakeholders.

10. Build capacity of WFP staff on all aspects of external relations communication, providing advice, guidance and training to ensure consistent and quality communications activities that deliver the desired impact.

11. Work in close collaboration with counterparts to align activities and ensure a coherent approach to communications within WFP Yemen.

12. Contribute to preparedness actions, providing technical recommendations and guidance and monitoring the management of communications specific risks.

13. Provide support on the strategic communications planning for the WFP Yemen Country Office; align communications activities with the Country Office goals and strategic priorities; ensure alignment with Partnerships team activities on communications strategy for key audiences and channels; communicate processes, strategies and outcomes with the WFP Yemen team, management, and stakeholders.

14. Plan and initiate communications and promotional campaigns; guide measuring the performance of campaign strategies and improving approaches as necessary; lead the different CAM functions into unified campaigns to enhance WFP Yemen positioning around its areas of strategic priorities.

15. Provide data and analysis to measure the effectiveness of communications work in the region; prepare activity-based material and tools for presentations, other materials, and fact sheets.

16. Undertake advocacy work and establish and maintain supportive networks for national and regional level initiatives within the WFP Yemen areas of strategic priorities.

17. Develop improved, streamlined, and harmonized Operational Information Management and Performance Reporting (OIM & PR) including drafting of OIM & PR related normative guidance, as required.

18. Oversee and manage the operational and administrative functions of the Yemen Hub in Amman, aiming for optimal performance and staff welfare, while ensuring effective daily management of the office and its 15 team members.

19. Execute financial responsibilities including the approval of budgets, petty cash requests, negotiation, and the signing of agreements with other United Nations entities to support and advance the goals of the World Food Programme in Yemen.

20. Other relevant duties as required.

STANDARD MINIMUM QUALIFICATIONS

Education: Advanced University degree in Journalism, international relations, Public relations, Communications, or other relevant fields, or First University degree with additional years of related work experience and/or training/courses.

Experience: For holders of an advanced degree, 5 years of relevant work experience, and 7 years for holders of first-level university degree of progressively responsible experience in managing the implementation of communications plans and relationships with various stakeholders including but not limited to donor agencies, government partners, advocacy and faith-based organizations and other stakeholders.

Language: Fluency (level C) in the English language. Intermediate knowledge (level B) of a second official UN language: Arabic, Chinese, French, Russian, Spanish, and/or Portuguese is an added advantage.

WFP LEADERSHIP FRAMEWORK: COMMON STANDARDS OF BEHAVIOUR

Lead by example and with integrity

Upholds WFP values, principles and standards:

Demonstrates the WFP values, principles, and standards.

Respect others and value diversity:

Values diversity using respectful and inclusive language, and encourages others to the same

Stay focused and calm under pressure:

Stays focused and calm when under pressure and encourages others to do the same

Demonstrate humility and willingness to learn:

Demonstrates humility and a willingness to learn and share knowledge, frequently seeking and acting on feedback, and pursuing opportunities to develop

Drives results and delivers on commitments

Delivers maximum impact results:

Identifies and aligns objectives to the required outcomes, holding self and/or otheres accountable for the delivery of results for maximum impact

Delegate tasks appropriately:

Delivers responsibly and provides appropiate support empowering others to deliver results

Adapts readily to chance:

Responds readily to change in different contexts and adapts accordingly

Foster inclusive and collaborative teamwork.

Is inclusive and collaborative:

Promotes inclusive teamwork and psychological safety by encouraging colleagues to collaborate by sharing ideas and openly raising issues.

Gives timely ad constructive feedback:

Supports development for others by giving timely and constructive feedback

Builds And shares new perspectives:

Seeks out, trusts and listens, attentively to diverse views to capture, learn, build and share new perspectives.

Applies strategic thinking.

Communicate and fulfill WFP's vision:

Communicates and fulfils WFP´s vision and operational otucomes to deliver meaningfuk solutions.

Embraces curiosity and new ways of doing things:

Demonstrates curiosity and proposes new ways of doing things when relevant

Analyses and evaluate the data:

Gathers data and shares knowledge to inform team decision making

Consider the consequences of any decision:

Implements decision considering the risks and implications of actions for teams, projects and other initiatives.

Builds and maintains sustainable partnerships

Builds partnerships:

Inititates and builds partnerships by identifying and promoting opportunities for mutual areas of interest and benefit.

Collaborate to achieve common goals:

Collaborates with partners to deliver common objectives by sharing information and working together on agreed solutions.

FUNCTIONAL CAPABILITIES

Capability Name Description of the behaviour expected for the proficiency level Media and Influencer Relationship Management Demonstrates ability to build and sustain effective collaborative relationships with key media contacts and influencers in area of expertise to raise the profile of WFP, build relationships and further organisational aims. Media and Communication Expertise Facilitates open verbal or written communication with media and influencers as required (i.e. through preparation of tailored written or visual materials presentations, and official documentation) to convey tailored messages. Engages in mutually informative discussion with media and influencers. Specialised Knowledge in Communications Uses sound theoretical knowledge of communications concepts to generate or facilitate the generation of effective communication materials across various media. Applies this to define work plans aligned to identified areas of WFP’s communications strategy. Sociopolitical Contextual Understanding Demonstrates deep understanding of the multilateral/interagency environment and the dynamics in which WFP operates which influences approach to working, policy development and decision making. Communication Strategy and Planning Applies advanced understanding of WFP communications strategy and best practice to effectively develop strategies to engage with media and other significant external stakeholders within area of responsibility. Oversees implementation, providing recommendations for improvement.

TERMS AND CONDITIONS

• The applicant shouldn't be a Jordanian or a Yemeni national.
• This position is required for a period of consecutive 11 months with a possibility of extension subject to the operational needs and availability of funding in Yemen Country Office.
• Consultancy contracts will be subject to a mandatory break in service after a period of service of 11 continuous months.
• WFP offers an attractive compensation and benefits package in line with WFP HR Manual.
• Applications must be submitted online with:

1. Use English language only
2. Indicate all your job TOR
3. indicate clear years of experience with each job (Month/Year)

• By submitting your application, you have read the Terms of Reference for this position and agree that any false, wrong or incomplete information might lead to your disqualification in this recruitment process.
• Successful candidates vetted as viable candidates through the application process will be retained on internal roster for a two-year period and may be given further consideration for future similar specific position advertised in the duty station.

DEADLINE FOR APPLICATIONS

13 April 2024

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WFP has a zero-tolerance approach to conduct such as fraud, sexual exploitation and abuse, sexual harassment, abuse of authority and discrimination. All selected candidates will be expected to adhere to WFP’s standards of conduct and will therefore undergo rigorous background verification internally or through third parties. Selected candidates will also be required to provide additional information as part of the verification exercise. Misrepresentation of information provided during the recruitment process may lead to disqualification or termination of employment

WFP will not request payment at any stage of the recruitment process including at the offer stage. Any requests for payment should be refused and reported to local law enforcement authorities for appropriate action.

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Potential interview questions

Added 2 years ago - Updated 1 year ago - Source: wfp.org