Communications Officer

Support communications activities to promote health and visibility for WHO.

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Application deadline 4 months ago: Tuesday 30 Dec 2025 at 00:00 UTC

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Overview

Support communications activities to promote health and visibility for WHO.

You have:

  • Minimum of 3 years of relevant experience in journalism and/or a communications expert for a major national or international organization.
  • Studies or experience-based knowledge of information management, information systems, communications techniques and media relations.
  • Excellent verbal and written communication skills.
  • Excellent knowledge of photography.
  • Excellent knowledge of script/video editing tools.
  • Demonstrated experience in graphic design and video editing.

Contract

This is a UNV contract. More about UNV contracts.

This is a UNV National Specialist contract. This kind of contract is known as National UN Volunteer. It is normally only for nationals. More about UNV National Specialist contracts.

In the context of WHO’s 14th General Programme of Work (GPW) and its three-fold mission to promote, provide, and protect health, the incumbent will support communications activities at the country level. Key deliverables include: accurate and timely production and dissemination of high-quality public information products which highlight WHO and partners work on the ground; promoting achievements and results of key public health initiatives and building contacts with the press/media and key partners and optimizing networking opportunities. This role also includes supporting the regular preparation of communication updates and newsletters for the WHO Regional Office for Africa, ensuring that all outputs are well-coordinated and consistent with WHO’s communication standards.

The incumbent will work under direct supervision of the External Relations Officer and overall guidance of the WHO Representative in South Africa to ensure WHO’s work and health issues gain visibility among partners, the general public, the media and other key stakeholders. While delivering the tasks, the Communications Officer ensure that all communications and visibility work is fully aligned with the accountability, supervision, and reporting structure under the External Relations Officer as well as maintaining coherence of messaging and coordinated workflows across the office.

Within the delegated authority and under the supervision of the External Relations Officer or his designated mandated representative(s), the UN Volunteer will work within the following tasks:

  1. Identify subjects of interest to develop and improve media / communications activities at the country level and develop a communications plan for the country office, which works in synergy with the global and regional communications strategies.

  2. Support the coordination, drafting, and dissemination of WCO’s communication bulletins and quarterly newsletters submitted to the WHO Regional Office for Africa and other partners, ensuring quality, accuracy, and timeliness.

  3. Produce public information materials such as press releases and media advisories on WHO events, products and issues for dissemination to the print, electronic and online media, as well as media talking points for WHO Representative.

  4. Build relations with the national media and ensure that WHO issues, and work are regularly profiled by the national media,

  5. Take photographs of key WHO events, activities as well as of key health programmes for use on the country and regional websites as photo stories, as well as on social media,

  6. Monitor media coverage of WHO issues, programmes and people in the country and provide regular reports to the WHO country team,

  7. Organize photographic shoots and interviews and filming opportunities to support high visibility of WHO achievements through television, radio and newspapers, etc.,

  8. Manage the social media accounts of the country office in compliance with guidelines and standards used throughout the Organization, to ensure consistency of approach and regularly update content on these platforms,

  9. Manage the development and maintenance of the country website, in compliance with guidelines and standards used throughout the Organization, to ensure consistency of approach and regularly update content on the website,

  10. Research and write feature stories and messages, ideally bringing in a human element from real life experiences,

  11. Collaborate with all relevant actors, including the health cluster, regional and field offices, other WHO departments, UN agencies, and other partners to identify and create communication opportunities and prepare communication campaigns on specific topics.

Communication; Teamwork; Moving forward in a changing environment; Adapts and responds positively to change; Promoting innovation and organizational learning; Respecting and promoting individual and cultural differences.

Minimum of 3 years of relevant experience in journalism and/or a communications expert for a major national or international organization.

Desirable skills: • Studies or experience-based knowledge of information management, information systems, communications techniques and media relations, • Excellent verbal and written communication skills, • Excellent knowledge of photography,
• Excellent knowledge of script/video editing tools,
• Demonstrated experience in graphic design and video editing.

National UN Volunteers typically serve within their home country, with living conditions varying by duty station. Urban areas offer access to amenities like housing and healthcare, while rural locations may require adaptability. Volunteers are responsible for their own accommodation, with guidance from the host entity, and receive safety and security support through the UN system. Allowances cover basic needs, and volunteers benefit from unique opportunities to engage with local cultures and communities.

UN Volunteers receives the below entitlements: • A Monthly Volunteer Living Allowance (VLA): ZAR23 820.16 per month; • A once off entry lumpsum of $400 at the start of the assignment; • Medical insurance; Life cover, and annual leave; • Access to all learning platforms; • A once off exit lumpsum at the end of the assignment.

Potential interview questions

Can you describe a time when you successfully managed a communications project? This question assesses your project management and communication skills. Provide a specific example, detailing your role and the outcome.
How would you approach building relationships with media contacts? This question explores your networking and relationship-building abilities. Pro members can see the explanation.
Describe how you would handle negative media coverage about an organization. Pro members can see the explanation. Pro members can see the explanation.
What strategies would you implement to increase the visibility of WHO's work? Pro members can see the explanation. Pro members can see the explanation.
Can you give an example of a successful press release you wrote? Pro members can see the explanation. Pro members can see the explanation.
How do you stay updated on public health issues and trends? Pro members can see the explanation. Pro members can see the explanation.
What tools and platforms do you use for managing social media? Pro members can see the explanation. Pro members can see the explanation.
Describe a scenario in which you had to adapt your communication style. What was the outcome? Pro members can see the explanation. Pro members can see the explanation.
Added 5 months ago - Updated 4 months ago - Source: unv.org