Communications Officer

Support UNICEF's digital advocacy and communications efforts.

This opening expired 3 years ago. Do not try to apply for this job.

UNICEF - United Nations Children's Fund

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Application deadline 3 years ago: Thursday 13 Jul 2023 at 00:00 UTC

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Overview

Support UNICEF's digital advocacy and communications efforts.

You have:

  • Digital communication experience in national or international work environment.
  • Proficient in MS Office software.
  • Excellent communication skills in both English and Chichewa.
  • Excellent digital skills, including managing websites and social media channels.
  • Ability to organize communication assets efficiently.

Contract

This is a UNV National Youth contract. This kind of contract is known as National UN Volunteer. It is normally only for nationals. More about UNV National Youth contracts.

At UNICEF, we communicate and advocate to realize the rights of every child, especially the most marginalized, in every country. UNICEF Malawi’s Communications and Advocacy section aims to win support from decision-makers and the wider public for the cause of children in the country. A Digital Communications Officer will complement and meet the capacity need to adequately support the digital advocacy, campaigning, fundraising, partnerships goals. The UNV, in turn, will get the experiential learning opportunity from an experienced and expert team in an international development organization environment, and also contribute to delivering results for Malawian children and youth.

Within the delegated authority and under the supervision of the Communication Officer you will be responsible primarily for digital communications channels updates, coordination, online community engagement, assets upload, management and dissemination, and overall support to the communications section. It is an excellent opportunity to learn and manage UNICEF’s major digital platforms, including WeShare, Drupal (UNICEF’s official CMS for website), YouTube channel and SharePoint. The UNV will also get an opportunity to collaborate with Communications Officers and contribute to the social media content development. This role, therefore, presents a unique and significant opportunity for a vibrant, motivated and committed person to be involved in the following areas of responsibilities, which will include but are not limited to:

Ensuring that all UNICEF Malawi’s photos and videos are uploaded, documented, and managed appropriately in various platforms, including Website, WeShare and YouTube

Weekly uploads to UNICEF Malawi’s WeShare platform, ensuring quality captioning of photos and videos.

Assisting with responding to requests for images from UNICEF WeShare

Ensuring that the Communications SharePoint site and folders are organized properly.

Ensuring all visibility items are arranged, organized and managed in an efficient and effective manner.

Supporting in updating UNICEF Malawi’s website pages.

Assisting with monitoring UNICEF digital media platforms to track comments and audience reactions.

Supporting in the organization of events of the office in which the support of communication is requested.

General communications support, as requested.

Furthermore, UN Volunteers are encouraged to integrate the UN Volunteers programme mandate within their assignment and promote voluntary action through engagement with communities in the course of their work. As such, UN Volunteers should dedicate a part of their working time to some of the following suggested activities:

Strengthen their knowledge and understanding of the concept of volunteerism by reading relevant UNV and external publications and take active part in UNV activities (for instance in events that mark International Volunteer Day).

Be acquainted with and build on traditional and/or local forms of volunteerism in the host country.

Provide annual and end of assignment self- reports on UN Volunteer actions, results and opportunities.

Contribute articles/write-ups on field experiences and submit them for UNV publications/websites, newsletters, press releases, etc.

Assist with the UNV Buddy Programme for newly arrived UN Volunteers.

Promote or advise local groups in the use of online volunteering or encourage relevant local individuals and organizations to use the UNV Online Volunteering service whenever technically possible.

Builds and maintains partnerships; demonstrates self-awareness and ethical awareness; drive to achieve results for impact; innovates and embraces change; manages ambiguity and complexity; thinks and acts strategically; works collaboratively with others.

Integrity: Maintains high ethical standards; takes clear ethical stands; keeps promises; immediately addresses untrustworthy or dishonest behavior; resists pressure in decision-making from internal and external sources; does not abuse power or authority.

Commitment: Demonstrates commitment to UNICEF’s mission and to the wider UN system; demonstrates the values of UNICEF in daily activities and behaviors; seeks out new challenges, assignments and responsibilities; promotes UNICEF’s cause.

Communication: Speaks fluently; expresses opinions, information and key points of an argument clearly; presents information with skill and confidence; responds quickly to the needs of an audience and to their reactions and feedback; projects credibility; structures information to meet the needs and understanding of the intended audience; presents information in a well-structured and logical way.

Working with people: Shows respect for the views and contributions of other team members; shows empathy; listens, supports and cares for others; consults others and shares information and expertise with them; builds team spirit and reconciles conflict; adapts to the team and fits in well.

Drive for results: Sets high standards for quality of work; monitors and maintains quality of work; works in a systematic, methodical and orderly way; consistently achieves project goals; focuses on the needs and satisfaction of internal and external partners; accepts and tackles demanding goals with enthusiasm.

digital communication, overall communication and administrative work experience in a national or international work environment

Proficient computer and software skills including MS Office required.

Excellent communications skills in both English and Chichewa

Excellent digital skills, including experience managing website, social media channels in a professional context will be asset.

Since this is a national UN Volunteer assignment, the assigned UN Volunteer will be responsible for arranging their own accommodation and meeting other essential living needs. However, the UNV Office will cover expenses for medical insurance and provide a local volunteer living allowance (VLA), which will be disbursed in the local currency. This allowance is designed to cover reasonable living expenses in the country.

Potential interview questions

Can you describe a time when you effectively managed a digital communication project? This question seeks to understand your project management skills in a digital context. Highlight your approach to planning, executing, and evaluating the project.
How do you prioritize tasks when managing multiple digital platforms? This relates to your organizational skills and how you manage workload. Pro members can see the explanation.
Give an example of how you've engaged an online community. Pro members can see the explanation. Pro members can see the explanation.
What tools do you use to monitor social media performance? Pro members can see the explanation. Pro members can see the explanation.
How do you ensure that communications are tailored to your audience? Pro members can see the explanation. Pro members can see the explanation.
Added 3 years ago - Updated 1 year ago - Source: unv.org