Communications Manager

Support Global Public Affairs team to enhance IRC's global profile and impact.

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IRC - The International Rescue Committee

Open positions at IRC

New York (United States of America), Washington D.C. (United States of America)

Communications & PR

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Overview

Support Global Public Affairs team to enhance IRC's global profile and impact.

You have:

Bachelor’s degree or equivalent experience
2-5 years of professional experience working as part of a communications and media team
Superb interviewing, writing and pitching skills
Experience working with international media outlets
Experience writing press releases, messaging documents and talking points
Experience tracking metrics and producing analytics reports
Ability to juggle multiple priorities and produce high-quality outcomes on a short deadline
Must be willing and able to travel, occasionally at short notice and sometimes under strenuous conditions
Experience working in the humanitarian or non profit sector
Photography and multimedia skills a plus
Proficiency in English required. A second language - French, German, Swedish or Korean - a plus

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Details

The Communications Manager will support the Global Public Affairs team to raise the profile, income and influence of the IRC and our response to humanitarian crises within our global target markets. S/he will work on key external relations products, track metrics, help protect IRC’s reputation, and provide overall support to the team to achieve its strategy and KPIs. The Communications Officer will provide administrative and communications support to the wider public affairs team, stay abreast of the media landscape in IRC’s regions and work on special strategic projects that support the growth of IRC’s income and profile.

RESPONSIBILITIES

● Stay abreast of the media landscape in IRC’s programmatic regions including Africa, Asia, Europe, Latin America, and Middle East.

● Provide surge media and content support to department during major emergency moments

● Regularly update the IRC’s Muck Rack media databases and build targeted reporter lists.

● Draft press releases, feature pitches, talkings points, web articles, and social media content as needed.

● Gather and package information about IRC programs including major reports, assessments, success stories, case studies, factsheets, and other resources, and work with internal stakeholders to use this information to promote IRC’s work to external target audiences.

● Maintain and track metrics and KPIs for the public affairs team, developing quarterly reports to be shared with leadership.

● Vet potential influencers and partners for compliance with IRC brand and reputation.

● Coordinate and gather input on TORs for content trips and help to package and share stories to be used across media and pitches packages.

● Support the daily work flow of the public affairs team including scheduling, project management workflow and tracking, handling appointments, and streamlining emails.

● Maintain and track updates for all communications messaging documents, ensuring regular updates, fact checking and organizing for easy access to the wider organization.

● Develop and update onboarding materials for new staff and strategy documents and help support team with recruitment and vendor procurement.

● Support vendor procurement by working with finance and supply chain to ensure standard practices used and timelines are met for payment.

● Lead development of news roundups, supervise communications inbox and maintain editorial calendar.

● Support on HQ special projects as needed.

This role calls for an extremely organized, savvy communications professional who has experience operating in fluid and complex situations. You should have a solid understanding of the humanitarian sector and a gift for identifying compelling media angles and creative ways for telling stories in difficult circumstances.

Key Working Relationships:

● Position Reports to: Director, Global Public Affairs and Communications

● Position directly supervises: N/A

● Other Internal and/or external contacts: Works closely with other CMMO teams and across the organization

Job Requirements:

Education: Bachelor’s degree or equivalent experience

Work Experience:

Minimum:

● 2-5 years of professional experience working as part of a communications and media team

● Superb interviewing, writing and pitching skills.

● Experience working with international media outlets

● Experience writing press releases, messaging documents and talking points

● Experience tracking metrics and producing analytics reports

● Ability to juggle multiple priorities and produce high-quality outcomes on a short deadline

● Must be willing and able to travel, occasionally at short notice and sometimes under strenuous conditions

Preferred:

● Experience working in the humanitarian or non profit sector

● Photography and multimedia skills a plus

Education: B.A. degree in journalism, communications, media production or related field or equivalent experience working in communications in the nonprofit sector.

Language Skills: Proficiency in English required. A second language - French, German, Swedish or Korean - a plus

Working Environment: Fast-paced and fluid work environment. Must be willing to travel domestically or internationally

Compensation:

Posted pay ranges apply to US-based candidates. Ranges are based on various factors including the labor market, job type, internal equity, and budget. Exact offers are calibrated by work location, individual candidate experience and skills relative to the defined job requirements.

US Benefits:

The IRC offers a comprehensive and highly competitive set of benefits. All US employees are eligible for sick time, a 403b retirement savings plans: up to 4.5% immediately vested matching contribution, plus an 3-7% additional IRC contribution, and an Employee Assistance Program which is available to our staff and their families to support in times of crisis and mental health struggles.

In addition, full-time employees are eligible for 10 US paid holidays, 20-25 paid time off days, disability & life insurance, medical, dental, and vision insurance (employee contribution starting at $135, $7, and $5 per month respectively) and FSA for healthcare, childcare, and commuter costs. Part-time employees are eligible for a proportionate amount of paid time off. These additional benefits apply to employees who work at least 6 months within a 12 month time period.

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Qualifications

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Potential interview questions

Can you describe a time when you had to communicate a complex issue to a diverse audience?	This question assesses your ability to simplify and clarify messaging across varied audiences.	Provide a specific example where your communication led to improved understanding.
How do you prioritize your tasks when managing multiple projects with tight deadlines?	The interviewer wants to understand your organizational skills and time management strategies.	Pro members can see the explanation.
Tell me about a situation where you had to work with a challenging media outlet or journalist. What did you do?	Pro members can see the explanation.	Pro members can see the explanation.
Describe a time when you tracked metrics and used them to influence a communications strategy.	Pro members can see the explanation.	Pro members can see the explanation.
What strategies do you implement to ensure brand compliance when working with influencers?	Pro members can see the explanation.	Pro members can see the explanation.