Communications, Knowledge Management & Reporting Associate
Drive communications and knowledge management for UN's work in Bangladesh
Overview
Drive communications and knowledge management for UN's work in Bangladesh
You have:
- Relevant experience in the non-profit sector, especially in a developing country in Asia/Africa
- Solid experience and proven skills in drafting reports and policy briefs in English are required
- Expertise in Communication, Knowledge Management, and Donor Reporting are required
- Excellent writing & editing skills with good command of the English language
- Experience in knowledge management systems and document management, including organizing, filing, and maintaining knowledge repositories
- Proficient in computer applications: MS Office, PowerBi, etc.
Contract
This is a UNV International Specialist contract. This kind of contract is known as International UN Volunteer. It is normally internationally recruited only. More about UNV International Specialist contracts.
The UN Resident Coordinator (RC) is the designated representative of the Secretary General, and the highest-ranking representative of the UN Development System at the country level. The RC leads the UN Country Team and coordinates the support of the UN support to the country in implementing the 2030 Agenda.
The RC Office (RCO) in Bangladesh consists of a core capacity (strategic planner, economist, partner-ships officer, and data, monitoring, and reporting officer), and advisory teams for Humanitarian Affairs, Human Rights and Peace & Development. UNIC in Bangladesh is integrated into the RCO as part of the Communications Team.
The position is located within the RCO and will be part of the Development Coordination/Communication Team, that works closely with and provides secretariat support to the RCO teams. The assignment will involve strengthening strategic communications within RCO to highlight and showcase better the UN’s work in Bangladesh for the development community within and outside the country, where key stakeholders include the Government of Bangladesh, people of the country, civil society, as well as donors and the greater international development community. Key contributions will include the drafting of stories and articles, and preparations for the UN Country Results Report for 2024.
Under the guidance of the RC and direct supervision of the Head of RCO/ Development Coordination Officer, Economist, the incumbent, will undertake the following tasks:
• Develop, write, and provide editorial support to the UN Country Team Results Report, Common Country Analysis, and other internal/external reports.
• Supporting the RC; core team and advisory teams by drafting statements, speeches, and presentations.
• Support research on specific themes relating to the mandate, strategic pillars, and current work of UN in Bangladesh to contribute significantly to issue/problem analysis and solutions implementation.
• Leverage communication expertise to create engaging and technical content, including - concept notes, terms of references, donor reports, financial report summaries, narrative reports on various issues; meeting/workshop reports, situational reports on emergency or crisis; advocacy/policy briefs, business cases; content for infographics; talking points for flagship events; etc.
• Support knowledge management efforts by organizing and maintaining key documents, including results reports, Common Country Analysis, presentations, Terms of Reference (ToR), concept notes, and other internal/external reports, ensuring effective filing and accessibility.
• Leverage knowledge repositories to facilitate internal information sharing and ensure key documents are categorized and accessible across teams to support collaboration and organizational learning.
Results/Expected Outputs:
• Participates in strategic communications relating to the mandate, strategic pillars, and work/programmes of UN in Bangladesh to contribute significantly to issue/problem analysis and implementation. • Supports communication and branding guidelines in all relevant documents. • Produce and disseminate all relevant documents and reports assigned within deadlines • Accountability; Adaptability and Flexibility; Commitment and Motivation; Communication; Ethics and Values; Integrity; Planning and Organizing; Professionalism; Respect for Diversity & Local Culture and Working in Teams.
• Integrity Accountability • Adaptability and Flexibility • Commitment and Motivation • Commitment to Continuous Learning • Working with teams • Communication • Integrity • Judgement and Decision-making • Planning and Organizing • Professionalism • Respect for Diversity
:-
• Relevant experience in the non profit sector, especially in a developing country in Asia/Africa
• Solid experience and proven skills in drafting reports and policy briefs in English are required.
• Expertise in Communication , Knowledge Management and Donor Reporting are required.
Experience Description:
• Excellent writing & editing skills with good command in English language.
• Experience in knowledge management systems and document management, including organizing, filing, and maintaining knowledge repositories for internal information sharing and collaboration.
• Experience in producing high visibility corporate products.
• Knowledge of UN & non-profit terms, language, and style is preferred
• Prior communication and knowledge management work experience with UN is considered a strong advantage.
• Demonstrated ability to meet deadlines and work under pressure.
• Respect for diversity and culture.
• Proficient in computer applications: MS Office, PowerBi, etc.
Dhaka is in central Bangladesh along the Buriganga River. Not only is it the capital city, but it is also the largest in the country. It is the center of political, cultural, and economic life in Bangladesh. The official language is Bengali, while English is the working language of UN Agencies. In recent decades, Dhaka has seen the modernization of services, communications, and public works. The city is attracting large foreign investments and greater volumes of commerce and trade. It is also experiencing an increasing influx of people from across the nation; this has reportedly made Dhaka one of the fastest-growing cities in the world. Good English-speaking medical, dental services, and educational centers are available for internationals. Dhaka is connected to other cities by rail, road, and by air and internationals can move easily from one city to another.
Dhaka has venerable green spaces, including many gardens and parks, historical places, and nice restaurants. The weather is tropical - hot and very humid during the summer monsoon season (April-September) and drier and cooler in the winter (October-March).
Historically, Bangladesh has been a safe country so far. While Dhaka is not categorized as a hardship station, the volunteer should be prepared for limitations in freedom of movement on foot, by public transport, and to certain locations.
Potential interview questions
| Can you describe a time when you had to produce a report under a tight deadline? | This question evaluates your ability to work under pressure and manage time effectively. | Provide a specific example that highlights your organizational skills, time management, and the quality of the resulting report. |
| How do you approach stakeholders to ensure their input in reports? | The interviewer wants to understand your engagement strategies and ability to collaborate with various stakeholders. | Pro members can see the explanation. |
| Describe your experience with knowledge management systems. How have you used them in your previous roles? | Pro members can see the explanation. | Pro members can see the explanation. |
| Tell me about a situation where your communication skills made a difference. | Pro members can see the explanation. | Pro members can see the explanation. |
| What strategies do you use to ensure accurate and clear reporting? | Pro members can see the explanation. | Pro members can see the explanation. |