Communications Assistant (Social Media)SSA-5

Communications & PR

Overview

Support the communications team to enhance WFP's visibility in Jordan.

You have:

• Completion of secondary school education. A post-secondary certificate in the related functional area is desirable.
• Minimum 3 years of experience in communications and media, journalism, creative writing, editing, social sciences or another relevant field.
• Experience producing and interpreting web or social media analytics to inform strategies and work plans is essential.
• Fluency in spoken and written English and Arabic.
• Strong communication skills both written and verbal.
• Strong editorial judgement, including ethical and political awareness.
• Excellent computer skills (MS Office essential; Adobe Photoshop and/or Canva is essential).
• Ability to work positively under pressure

ABOUT WFP

The United Nations World Food Programme is the world's largest humanitarian agency fighting hunger worldwide. The mission of WFP is to help the world achieve Zero Hunger in our lifetimes. Every day, WFP works worldwide to ensure that no child goes to bed hungry and that the poorest and most vulnerable, particularly women and children, can access the nutritious food they need.

ORGANIZATIONAL CONTEXT

The Communications Assistant will work in the Communications Unit and in collaboration with the other units of WFP. This post is based in Amman, Jordan and follow under the direct supervision of the Communications Officer in the Country Office.

JOB PURPOSE

To support the communications team with creating content to enhance the visibility of WFP’s work in Jordan and support fundraising activities through social media activities, in addition to writing stories and case studies collected from the field.

KEY ACCOUNTABILITIES (not all-inclusive)

1. Write and pitch stories about WFP's programmes and staff for use with donors, publication in national and international media or on WFP's website or social media channels 2. Draft and translate news releases for local, national or international media 3. Conduct research with beneficiaries, partners and / or WFP units and offices to gather or support the development of stories, videos and social media content including programmatic and financial information if required 4. Support the Communication with Communities (CwC) programme by preparing key messages, reviewing and summarizing feedback, and proactively suggesting initiatives to counter misinformation, educate communities on WFP assistance and promote healthy practices 5. Assist the production of multimedia content with editing, translation, subtitles 6. Prepare and suggest social media content following an editorial calendar 7. Support social media contents with initiative and creativity, such as by identifying influencers, crafting strategies, developing visuals and editorial lines 8. Help the development and distribution of communications trainings and guidance to staff or to WFP stakeholders, including through events and workshops 9. Support donor relations, document donor contributions and create content packages for donors 10. Respond to internal queries and requests for communications support, using initiative and following standard WFP processes and guidelines (branding, visibility…) 11. Track performance of communications activities and outputs or outcomes including social media with analytics; report on communications activities to other units and senior management.

STANDARD MINIMUM QUALIFICATIONS

Education: Completion of secondary school education. A post-secondary certificate in the related functional area is desirable.

Experience: • Minimum 3 years of experience in communications and media, journalism, creative writing, editing, social sciences or another relevant field. • Experience producing and interpreting web or social media analytics to inform strategies and work plans is essential. • Experience in developing and writing copy for social media videos, photos and written content.

Language: Fluency in spoken and written English and Arabic.

4Ps CORE ORGANISATIONAL CAPABILITIES

Purpose

• Understand and communicate the Strategic Objectives: Helps teammates articulate WFP’s Strategic Objectives.
• Be a force for positive change: Suggests potential improvements to team’s work processes to supervisor.
• Make the mission inspiring to our team: Explains the impact of WFP activities in beneficiary communities to teammates.
• Make our mission visible in everyday actions: Articulates how own unit’s responsibilities will serve WFP’s mission.

People

• Look for ways to strengthen people's skills: Trains junior teammates on new skills and capabilities.
• Create an inclusive culture: Seeks opportunities to work with people from different backgrounds.
• Be a coach & provide constructive feedback: Serves as a peer coach for colleagues in same area of work.
• Create an “I will”/”We will” spirit: Tracks progress toward goals and shares this information on a regular basis with supervisor.

Performance

• Encourage innovation & creative solutions: Explores ways to consistently be more efficient and accurate in own areas of work and shares new methods of work with colleagues.
• Focus on getting results: Focuses on getting results and tracks trends in completion rates for own tasks to identify opportunities for efficiency.
• Make commitments and make good on commitments: Takes responsibility for own tasks and notifies supervisor as soon as possible of potential delays in meeting deadlines or commitments.
• Be Decisive: Independently decides what action to take when faced with critical choices in the workplace or in dangerous situations in the field.

Partnership

• Connect and share across WFP units: Suggests opportunities for partnering with other units to supervisor.
• Build strong external partnerships: Identifies opportunities to work with colleagues and partners in the field towards common goals.
• Be politically agile & adaptable: Develops an understanding of the value of WFP’s teams and external partners in fulfilling team’s goals and objectives.
• Be clear about the value WFP brings to partnerships: Aligns own activities with supervisor’s priorities to fulfill internal and external partner needs.

FUNCTIONAL CAPABILITIES

Capability Name Description of the behaviour expected for the proficiency level Media and Influencer Relationship Management Demonstrates ability to respond to and/or escalate needs of media and influencers within own scope of responsibility to raise the profile of WFP, build relationships and further organisational aims. Media and Communication Expertise Collates accurate and timely information presented in required format (i.e. written or visual materials) as well as verbally, to enable information flows and informed decision making on communications issues. Specialised Knowledge in Communications Exhibits specalised technical knowledge of communications channels processes, tools and techniques. In immediate area of responsibility, provides support in developing written, visual, audio and multi-media content for communications materials and suggestions for improved communications processes. Sociopolitical Contextual Understanding Shows awareness of the multilateral/interagency environment and the dynamics in which WFP operates which informs approach to daily tasks. Communication Strategy and Planning Demonstrates sound understanding of WFP communications strategy and effectively implements tailored media and communications plans which support the delivery of the strategy.

OTHER SPECIFIC JOB REQUIREMENTS

• Demonstrates an exceptional level of creativity that is very practically applied. • Enthused and inspired by his or her work and known for going beyond the parameters of a brief to deliver better than requested. • Able to express ideas and collaborate with others to find the best answer yet also capable of delivering high quality work independently

DESIRED EXPERIENCES FOR ENTRY INTO THE ROLE

• Strong communication skills both written and verbal • Strong editorial judgement, including ethical and political awareness. • Proven skills in communication, networking, negotiation, and ability to relate to different audiences. • Excellent command of English and Arabic with highly developed writing and editing skills. • Excellent computer skills (MS Office essential; Adobe Photoshop and/or Canva is essential). Familiarity with Trello is an asset. • Knowledge in using digital tools such Canva, Hootsuite or other similar tools is essential. • Skills in graphic design, photography, and video production is a plus. • Has attention to detail and proven track record of delivering high-quality work on time. • Ability to work within a team • Ability to work positively under pressure

TERMS AND CONDITIONS

Applications must be submitted online through WFP e-Recruitment System Internal WFP staff can access the VA through the internal WFP CAREER page via the link: http://newgo.wfp.org/services/e-recruitment External applicants are kindly requested to follow the link: http://www1.wfp.org/careers/job-openings Make sure that you answer all mandatory questions accurately and to attach your updated CV in English. Join WFP to be part of saving lives and changing lives: https://www.youtube.com/watch? v=N4rFCbNDXiw&feature=youtu.behttp://ar.wfp.org/videos/recruitment-video-ar

DEADLINE FOR APPLICATIONS

15 March 2022

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WFP celebrates and embraces diversity. It is committed to the principle of equal employment opportunity for all its employees and encourages qualified candidates to apply irrespective of race, colour, national origin, ethnic or social background, genetic information, gender, gender identity and/or expression, sexual orientation, religion or belief, HIV status or disability.

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All employment decisions are made on the basis of organizational needs, job requirements, merit, and individual qualifications. WFP is committed to providing an inclusive work environment free of sexual exploitation and abuse, all forms of discrimination, any kind of harassment, sexual harassment, and abuse of authority. Therefore, all selected candidates will undergo rigorous reference and background checks.

No appointment under any kind of contract will be offered to members of the UN Advisory Committee on Administrative and Budgetary Questions (ACABQ), International Civil Service Commission (ICSC), FAO Finance Committee, WFP External Auditor, WFP Audit Committee, Joint Inspection Unit (JIU) and other similar bodies within the United Nations system with oversight responsibilities over WFP, both during their service and within three years of ceasing that service.

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Potential interview questions

Added 4 years ago - Updated 1 year ago - Source: wfp.org