Communications Assistant, SC5, Nairobi

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WFP celebrates and embraces diversity. It is committed to the principle of equal employment opportunity for all its employees and encourages qualified candidates to apply irrespective of race, colour, national origin, ethnic or social background, genetic information, gender, gender identity and/or expression, sexual orientation, religion or belief, HIV status or disability.

ABOUT WFP

The United Nations World Food Programme is the world's largest humanitarian agency fighting hunger worldwide. The mission of WFP is to help the world achieve Zero Hunger in our lifetimes. Every day, WFP works worldwide to ensure that no child goes to bed hungry and that the poorest and most vulnerable, particularly women and children, can access the nutritious food they need.

ORGANIZATIONAL CONTEXT

This job will be based in Nairobi at the Kenya Country Office (KCO) and report to a Communications Office. Job holders at this level take responsibility for completion of a range of communications processes and activities requiring some interpretation of standard guidelines/practices.

JOB PURPOSE

To perform general administrative and some specialized communications processes that support the creation of communications content and the delivery of communications services aimed at maintaining and enhancing WFP’s visibility and reputation and supporting fundraising activities.

KEY ACCOUNTABILITIES (not all-inclusive)

1. Provide coordination, administrative and specialized services, to support staff in the development, preparation and execution of communications campaigns for target audiences. 2. Monitor and coordinate materials, schedules, facilities and clearances, and provide support for special events, and video/film, photographic and radio projects. 3. Conduct clearly defined research and prepare reports and provide data that enables informed decision-making. 4. Monitor traditional and social media and report relevant information to senior staff to inform the development and/or evaluation of communications activities and strategies. 5. Under clear guidance, prepare content for traditional and social media platforms and networks, and printed materials, to enhance coverage and support of WFP’s activities, ensuring consistency with corporate messages and standards. 6. Distribute communications guidelines for WFP staff to refer to when creating content. 7. Manage and maintain records and databases, such as journalist and media outlet contact lists, to ensure the information is accurate, organised and readily available for others to access. 8. Respond to a variety of queries and requests for support, following standard processes, and obtaining guidance as required, to ensure timely and accurate resolution of all enquiries. 9. Liaise with WFP staff and the media in a timely manner, to support aligned activities and an effective approach to communications within WFP.

STANDARD MINIMUM QUALIFICATIONS

Education: Completion of secondary school education. A post-secondary certificate in Communication or related studies is desirable. Language: Fluency in oral & written English language. Experience: 4 years experience in the area of communication with emphasis on content creation and the delivery of communications services aimed at maintaining and enhancing visibility and reputation of an organization.

FUNCTIONAL CAPABILITIES

Capability Name Description of the behavior expected for the proficiency level Media and Influencer Relationship Management Demonstrates ability to respond to and/or escalate needs of media and influencers within own scope of responsibility to raise the profile of WFP, build relationships and further organizational aims. Media and Communication Expertise Collates accurate and timely information presented in required format (i.e. written or visual materials) as well as verbally, to enable information flows and informed decision making on communications issues. Specialized Knowledge in Communications Exhibits specalized technical knowledge of communications channels processes, tools and techniques. In immediate area of responsibility, provides support in developing written, visual, audio and multi-media content for communications materials and suggestions for improved communications processes. Sociopolitical Contextual Understanding Shows awareness of the multilateral/interagency environment and the dynamics in which WFP operates which informs approach to daily tasks. Communication Strategy and Planning Demonstrates sound understanding of communications strategy and effectively implements tailored media and communications plans which support the delivery of the strategy.

DESIRED EXPERIENCES FOR ENTRY INTO THE ROLE

• Has demonstrated an ability to perform routine communication techniques and activities in line with WFPs operating standards through day to day work • Has supported in providing ad-hoc guidance to new staff members

TERMS AND CONDITIONS

• Only shortlisted candidates will be contacted and advance to the next stage of the selection process.
• The World Food Programme DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS.
• WFP embraces diversity and equal opportunity. We are committed to building a team that celebrates diversity and inclusivity in all ways.
• All employment is decided on the basis of qualifications and merit.
• Applicants profile MUST match the C.V attached. Any discrepancies between the C.V and the profile will lead to automatic disqualification.
• Applications for this position will close at 11.59 (East Africa Time) on 04 June 2022.

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All employment decisions are made on the basis of organizational needs, job requirements, merit, and individual qualifications. WFP is committed to providing an inclusive work environment free of sexual exploitation and abuse, all forms of discrimination, any kind of harassment, sexual harassment, and abuse of authority. Therefore, all selected candidates will undergo rigorous reference and background checks.