Communications Assistant

Volunteering Communications & PR IT & Telecom

Overview

Provide communication support to social media, digital content production and donor visibility for UNICEF Nigeria.

You have:

• At least 1-2 years of professional work experience at the national and/or international level in graphic design, communications, or other related programs.
• Proficiency in design software such as Adobe Creative Suite (Photoshop, Illustrator, InDesign) and other design tools (e.g., Canva, Figma).
• Knowledge of creating digital content for different social media platforms (Facebook, Instagram, Twitter, etc.).
• Excellent oral and written communication skills, including ability to prepare clear and concise reports.
• Experience with content management systems (CMS) or web-based tools for creating and managing visual content.

Contract

This is a UNV National Specialist contract. This kind of contract is known as National UN Volunteer. It is normally only for nationals. More about UNV National Specialist contracts.

The fundamental mission of UNICEF is to promote the rights of every child, everywhere, in everything the organization does - in programs, in advocacy and in operations. The equity strategy, emphasizing the most disadvantaged and excluded children and families, translates this commitment to children's rights into action. For UNICEF, equity means that all children have an opportunity to survive, develop and reach their full potential, without discrimination, bias or favouritism. To the degree that any child has an unequal chance in life - in its social, political, economic, civic and cultural dimensions - her or his rights are violated. Equity accelerates progress towards realizing the human rights of all children, which is the universal mandate of UNICEF, as outlined by the Convention on the Rights of the Child, while also supporting the equitable development of nations.

Under the supervision of the Communication Officer (Social Media and Digital Content) the UNV will provide communication support to social media, digital content production and donor visibility for UNICEF Nigeria. Below are the detailed tasks to be carried out by the UN Volunteer -

1. Social Media Management a. Content Creation and Scheduling: Under the supervision of the communication officer, design, develop and schedule regular posts for platforms such as Facebook, Twitter, Instagram, LinkedIn and more, tailored to each platform's unique audience. b. Engagement: Monitor comments, messages and mentions to ensure that audiences are engaged and inquiries are addressed in a timely manner. c. Analytics: Track performance metrics such as engagement rate, follower growth and conversion rates and use insights to adjust strategies. d. Campaign Management: Organize and manage social media campaigns in collaboration with other teams to raise awareness on specific issues, initiatives, or fundraising efforts. e. Crisis Management: Respond to negative publicity or misinformation about UNICEF Nigeria on social platforms.

2. Production of Digital Content: a. Storytelling: Identify and document success stories, fieldwork and case studies to share on various platforms. b. Graphic Design: Either create or work with a graphic designer to create visually appealing infographics, banners and other visual content to convey data and stories. c. Video Production: Work with film companies to produce, or coordinate with videographers, to create compelling video content highlighting UNICEF initiatives, success stories, and donor contributions. d. Blogs and Articles: Write or coordinate the writing of articles and blog posts on relevant topics, events and updates. e. E-newsletters: Design and distribute regular newsletters to stakeholders and subscribers.

3. Donor Visibility: a. Donor Profiles: Created dedicated content profiling donors to showcase their contributions and impact. b. Acknowledgement in Publications: Ensure that major donors are acknowledged in relevant publications, campaigns and promotional materials. c. Quarterly Reports: Prepare and share digital reports with donors, highlighting the progress made with their contributions. d. Donor Engagement Events: Organize and promote events (online or offline) specifically to thank and engage with donors. e. Partnership Spotlights: Create content that shines a light on collabroative efforts between UNICEF Nigeria and its partners, emphasizing mutual goals and achievements. f. Donor Feedback Loop: Establish a system to collect feedback from donors about how they perceive their engagement and visibility, and make necessary adjustments.

• Professionalism: demonstrated understanding of operations relevant to UNICEF technical capabilities or knowledge relevant or transferrable to UNICEF procedures and rules; discretion, political sensitivity, diplomacy and tact to deal with clients; ability to apply good judgement; ability to liaise and coordinate with a range of different actors, especially in senior positions; where appropriate, high degree of autonomy, personal initiative and ability to take ownership; resourcefulness and willingness to accept wide responsibilities and ability to work independently under established procedures; ability to manage information objectively, accurately and confidentially; responsive and client-oriented; • Integrity: demonstrate the values and ethical standards of the UN and UNICEF in daily activities and behaviours while acting without consideration of personal gains; resist undue political pressure in decision-making; stand by decisions that are in the organization’s interest even if they are unpopular; take prompt action in cases of unprofessional or unethical behaviour; does not abuse power or authority; • Teamwork and respect for diversity: ability to operate effectively across organizational boundaries; excellent interpersonal skills; ability to establish and maintain effective partnerships and harmonious working relations in a multi-cultural, multi-ethnic, mixed-gender environment with sensitivity and respect for diversity; sensitivity and adaptability to culture, gender, religion, nationality and age; commitment to implementing the goal of gender equality by ensuring the equal participation and full involvement of women and men in all aspects of UN operations; ability to achieve common goals and provide guidance or training to colleagues; • Commitment to continuous learning: initiative and willingness to learn new skills and stay abreast of new developments in area of expertise; ability to adapt to changes in work environment. • Planning and organizing: effective organizational and problem-solving skills and ability to manage a large volume of work in an efficient and timely manner; ability to establish priorities and to plan, coordinate and monitor (own) work; ability to work under pressure, with conflicting deadlines, and to handle multiple concurrent projects/activities; • Communication: proven interpersonal skills; good spoken and written communication skills, including ability to prepare clear and concise reports; ability to conduct presentations, articulate options and positions concisely; ability to make and defend recommendations; ability to communicate and empathize with staff (including national staff), military personnel, volunteers, counterparts and local interlocutors coming from very diverse backgrounds; capacity to transfer information and knowledge to a wide range of different target groups; • Flexibility: adaptability and ability to live and work in potentially hazardous and remote conditions, involving physical hardship and little comfort; to operate independently in austere environments for protracted periods; willingness to travel within the area of operations and to transfer to other duty stations within the area of operations as necessary; • Genuine commitment towards the principles of voluntary engagement, which includes solidarity, compassion, reciprocity and self-reliance; and commitment towards UNICEF’s mission and vision, as well as to the UN Core Values.

Communication; Digital Media; Fine Arts; Advertising, Public Relations, Mass Communication or any other related field. • At least 1-2 years of professional work experience at the national and/or international level in graphic design, communications, or other related programs; experience with social media design and content creation is an asset, as is experience working in the UN or other international development organizations. Other desired/mandatory required technical knowledge: • Proficiency in design software such as Adobe Creative Suite (Photoshop, Illustrator, InDesign) and other design tools (e.g., Canva, Figma). • Knowledge of creating digital content for different social media platforms (Facebook, Instagram, Twitter, etc.). • Experience with content management systems (CMS) or web-based tools for creating and managing visual content. • Understanding of culturally appropriate design elements and the importance of inclusive representation in visual campaigns. • Excellent oral and written skills; excellent drafting, formulation, and reporting skills. • Accuracy and professionalism in document production and editing. • Excellent interpersonal skills; culturally and socially sensitive; ability to work inclusively and collaboratively with a range of partners, including grassroots community members, religious and youth organizations, and authorities at different levels; familiarity with tools and approaches of communications for development. • Solid overall computer literacy, including proficiency in various MS Office applications (Excel, Word, etc.) and email/internet; familiarity with database management; and office technology equipment. • Self-motivated, ability to work with minimum supervision; ability to work with tight deadlines. • Have affinity with or interest in graphic design, communications for development, volunteerism as a mechanism for durable development, and the UN System.

Abuja is the capital city of Nigeria located in the centre of the country within the Federal capital Territory. It is a planned city established mainly in the 1980s, officially becoming the capital on December 12, 1991, replacing Lagos. Accessible by air, road and rail, Abuja hosts numerous expatriate and diplomatic communities. The cost of living is relatively high, commensurate with its residents' status. Terrorism is the primary security concern with general crime also prevalent. UN staff members are advised to stay only in UNDSS assessed hotels and residential areas.

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Potential interview questions

Added 10 months ago - Updated 10 months ago - Source: unv.org