Communication platform for the WHO/Europe Child and Adolescent Health network

Volunteering Medical & Health

Overview

Help identify and set up a digital platform for Child and Adolescent Health.

You have:

• Strong IT skills and experience with digital collaboration platforms.
• Ability to assess user needs and match them with suitable technology solutions.
• Experience setting up and configuring digital workspace tools (e.g., cloud platforms, communication channels, shared spaces).
• Strong problem-solving and troubleshooting skills.
• Ability to produce simple user guides or instructions.
• Good communication skills and ability to work independently.
• Russian language skills are an asset but not required.

Contract

This is a UNV contract. More about UNV contracts.

Effective communication and resource sharing are crucial for supporting the implementation of the WHO/UNICEF Regional Strategy on Child and Adolescent Health and Well-being. National focal points require a reliable, accessible platform to exchange information, receive updates, and collaborate on regional priorities. This assignment will help WHO/Europe identify the best digital solution and ensure it is fully operational, enabling smoother and more coordinated engagement across all Member States. The volunteer’s technical expertise will provide essential support in bridging communication gaps and ensuring accessibility for all countries

We are looking for one Online Volunteer with IT and digital platform expertise to help identify, assess, and set up the most suitable online platform for communication and information exchange among national focal points for Child and Adolescent Health (CAH) in the WHO European Region. The selected platform must: • be freely accessible to all 53 Member States, • have no regional access restrictions, • allow posting of updates, sharing of resources, and exchange among focal points, • support easy onboarding and long term maintenance. The Online Volunteer will be asked to: • Analyse and compare available communication/collaboration platforms (e.g., Trello, Slack, MS Teams communities, open source solutions, etc.) based on accessibility, usability, security, and cost. • Identify at least 2–3 platforms that meet WHO needs for a 53 country network. • Recommend the most appropriate option with a short justification. • Set up the chosen platform (structure, channels/spaces, user groups, permissions). • Prepare basic guidance for users (simple instructions for accessing and navigating the platform). • Provide light technical troubleshooting during the first weeks after setup. • Provide occasional support for uploading or organizing resources on the platform. Daily workflow & logistics: The volunteer will collaborate with the WHO team via email and short virtual meetings. Tasks are flexible and can be carried out remotely.

• Strong IT skills and experience with digital collaboration platforms. • Ability to assess user needs and match them with suitable technology solutions. • Experience setting up and configuring digital workspace tools (e.g., cloud platforms, communication channels, shared spaces). • Strong problem‑solving and troubleshooting skills. • Ability to produce simple user guides or instructions. • Good communication skills and ability to work independently. • Russian language skills are an asset but not required.

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Potential interview questions

Added 2 months ago - Updated 2 months ago - Source: unv.org