Communication Officer (Digital), P2, LACRO, Panama (364 days)

Overview

Enhance UNICEF's digital presence through communication strategies.

You have:

• University degree in Communications, Journalism, Public Relations or related field.
• A minimum of two years of professional experience in communication across print, broadcast, and digital platforms, including social media management, web and campaign development.
• Experience in creating digital and social media content and audience trends.
• Experience using Drupal or other CMS.
• Experience using Google Analytics, Meta Business Ads, Google Ads, etc.
• Fluency in Spanish and English is required.
• Ability to shape, develop, draft, implement and optimize social media strategies on various platforms.
• Good written and verbal communication.
• Comfortable with tight deadlines.
• Innovative and proactive solution-oriented approach.
• Capability to explain in a manner that makes technical information understandable to non-technical individuals.

Contract

This is a P-2 contract. This kind of contract is known as Professional and Director staff. It is normally internationally recruited only. It's a staff contract. It usually requires 2 years of experience, depending on education.

Salary

The salary for this job should be between 75,594 USD and 102,675 USD.

Please keep in mind that the salary displayed here is an estimation by UN Talent based on the location and the type of contract. It may vary depending on the organization. The recruiter should be able to inform you about the exact salary range. In case the job description contains another salary information, please refer to this one.

UNICEF works in over 190 countries and territories to save children’s lives, defend their rights, and help them fulfill their potential, from early childhood through adolescence.

At UNICEF, we are committed, passionate, and proud of what we do for as long as we are needed. Promoting the rights of every child is not just a job – it is a calling.

UNICEF is a place where careers are built: we offer our staff diverse opportunities for professional and personal development that will help them reinforce a sense of purpose while serving children and communities across the world. We welcome everyone who wants to belong and grow in a diverse and passionate culture, coupled with an attractive compensation and benefits package.

Visit our website to learn more about what we do at UNICEF.

For every child, the right to a voice

With the constant expansion of digital channels, and in an increasingly competitive environment for capturing audiences’ attention, there is a greater need than ever for the development of inclusive, engaging, and provocative communications assets that spark conversations, inspire action, and to position UNICEF as a relevant and reliable source of information/tools/experience for children and youth and unlock the potential for digital growth across the region.

In line with the Regional Advocacy and Communication Strategy, the Digital Communication Officer will work to enhance the organization's digital presence. This includes setting up early warning systems to anticipate and address reputational risks, creating and oversee the diverse content creation, as well as improving the digital capabilities of all 24 Country Offices.

The Digital Communication Officer will also lead implementation of the Parenting Hub project under the supervision and support of the Communication Specialist, managing the website, overseeing the production of web and social media content, and implementing the digital advertising strategy. Additionally, the officer will spearhead the creation of a regional campaign for Parenting Month and manage the communication partnership with the donor.

How can you make a difference****?

The Advocacy and Communication section has an ambitious digital, social media and web strategy to implement and secure UNICEF's digital presence in Latin America and the Caribbean due to the high demand for digital growth from the Regional Office and the support to Country offices.

The Digital Communication Officer is responsible for setting up early warning mechanisms to anticipate and mitigate reputational risks, overseeing and producing content for various social media channels, and monitoring performance and digital marketing plans. He/she will lead the Parenting Hub project and manage the communication component of the partnership with the main donor of the Parenting Hub, monitoring the performance of the specific site, producing, adapting, and creating engaging web and social media content.

Additionally, with the support of the digital team, the Digital Communication Officer will help build the capacity of the 24 country offices in the region and enhance both the Regional Office and the Country Office's digital and social media presence to strengthen its advocacy goals around crucial issues.

If you would like to know more about this position, please review the complete Job Description here: Communication Officer, P2

To qualify as an advocate for every child you will have…

Minimum requirements:

• Education: University degree in Communications, Journalism, Public Relations or related field.

• Work Experience:

  • A minimum of two years of professional experience in communication across print, broadcast, and digital platforms, including social media management, web and campaign development.
  • Experience in creating digital and social media content and audience trends.
  • Experience using Drupal or other CMS.
  • Experience using Google Analytics, Meta Business Ads, Google Ads, etc.

• Skills:

  • Ability to shape, develop, draft, implement and optimize social media strategies on various platforms.
  • Good written and verbal communication.
  • Comfortable with tight deadlines.
  • Innovative and proactive solution-oriented approach.
  • Capability to explain in a manner that makes technical information understandable to non-technical individuals.

• Language Requirements: Fluency in Spanish and English is required.

Please note that this is an International Professional (IP) position. Therefore, nationals of Panama are not eligible to apply.

Desirables:

• Relevant experience at country level, particularly in development, fragile settings and humanitarian contexts. (This criteria is essential as a desirable and should be included in all job postings.)
• Experience in managing complex campaigns or initiatives is desirable
• Desirable experience managing multimedia and digital projects around Early Child Development.
• Desirable experience managing WhatsApp channels for community engagement.
• Desirable prior content strategy/management experience working with a global organization, especially working on projects of similar scale, involving multiple users and groups.
• Desirable knowledge of communications around Latin America and the Caribbean at CO or RO level.
• Knowledge of the United Nations or other international aid or NGOs is highly desirable.

For every Child, you demonstrate...

UNICEF’s Core Values of Care, Respect, Integrity, Trust and Accountability and Sustainability (CRITAS) underpin everything we do and how we do it. Get acquainted with Our Values Charter: UNICEF Values

The UNICEF competencies required for this post are…

(1) Builds and maintains partnerships

(2) Demonstrates self-awareness and ethical awareness

(3) Drive to achieve results for impact

(4) Innovates and embraces change

(5) Manages ambiguity and complexity

(6) Thinks and acts strategically

(7) Works collaboratively with others

Familiarize yourself with our competency framework and its different levels.

UNICEF promotes and advocates for the protection of the rights of every child, everywhere, in everything it does and is mandated to support the realization of the rights of every child, including those most disadvantaged, and our global workforce must reflect the diversity of those children. The UNICEF family is committed to include everyone, irrespective of their race/ethnicity, disability, gender identity, sexual orientation, religion, nationality, socio-economic background, minority, or any other status.

UNICEF encourages applications from all qualified candidates, regardless of gender, nationality, religious or ethnic backgrounds, and from people with disabilities, including neurodivergence. We offer a wide range of benefits to our staff, including paid parental leave, breastfeeding breaks and reasonable accommodation for persons with disabilities. UNICEF provides reasonable accommodation throughout the recruitment process. If you require any accommodation, please submit your request through the accessibility email button on the UNICEF Careers webpage Accessibility | UNICEF. Should you be shortlisted, please get in touch with the recruiter directly to share further details, enabling us to make the necessary arrangements in advance.

UNICEF does not hire candidates who are married to children (persons under 18). UNICEF has a zero-tolerance policy on conduct that is incompatible with the aims and objectives of the United Nations and UNICEF, including sexual exploitation and abuse, sexual harassment, abuse of authority and discrimination based on gender, nationality, age, race, sexual orientation, religious or ethnic background or disabilities. UNICEF is committed to promote the protection and safeguarding of all children. All selected candidates will, therefore, undergo rigorous reference and background checks, and will be expected to adhere to these standards and principles. Background checks will include the verification of academic credential(s) and employment history. Selected candidates may be required to provide additional information to conduct a background check, and selected candidates with disabilities may be requested to submit supporting documentation in relation to their disability confidentially.

UNICEF appointments are subject to medical clearance. Issuance of a visa by the host country of the duty station is required for IP positions and will be facilitated by UNICEF. Appointments may also be subject to inoculation (vaccination) requirements, including against SARS-CoV-2 (Covid). Should you be selected for a position with UNICEF, you either must be inoculated as required or receive a medical exemption from the relevant department of the UN. Otherwise, the selection will be canceled.

Remarks:

As per Article 101, paragraph 3, of the Charter of the United Nations, the paramount consideration in the employment of the staff is the necessity of securing the highest standards of efficiency, competence, and integrity.

UNICEF is committed to fostering an inclusive, representative, and welcoming workforce. For this position, eligible and suitable from underrepresented groups are encouraged to apply.

Government employees who are considered for employment with UNICEF are normally required to resign from their government positions before taking up an assignment with UNICEF. UNICEF reserves the right to withdraw an offer of appointment, without compensation, if a visa or medical clearance is not obtained, or necessary inoculation requirements are not met, within a reasonable period for any reason.

UNICEF does not charge a processing fee at any stage of its recruitment, selection, and hiring processes (i.e., application stage, interview stage, validation stage, or appointment and training). UNICEF will not ask for applicants’ bank account information.

UNICEF staff members holding fixed-term, continuing, or permanent appointments who are considered to be on abolished post status may apply for this temporary position and, if selected with a start date before 31 December 2025, may take it up as a temporary assignment, in line with UNICEF guidance on separation due to the abolition of posts or staff reduction. They will retain their fixed-term entitlements but will not hold a lien to their abolished post. For other scenarios where a Temporary Assignment may be possible, please refer to Additional guidance on IP to IP temporary assignments after completion of the full TOD.pdf (accessible to UNICEF personnel only).

The conditions of a temporary assignment, including relocation entitlements, will depend on the status of the staff member’s original appointment and may be limited in accordance with applicable UNICEF policies, procedures, and practices in force.

Humanitarian action is a cross-cutting priority within UNICEF’s Strategic Plan. UNICEF is committed to stay and deliver in humanitarian contexts. Therefore, all staff, at all levels across all functional areas, can be called upon to be deployed to support humanitarian response, contributing to both strengthening resilience of communities and capacity of national authorities.

All UNICEF positions are advertised, and only shortlisted candidates will be contacted and advance to the next stage of the selection process. An internal candidate performing at the level of the post in the relevant functional area, or an internal/external candidate in the corresponding Talent Group, may be selected, if suitable for the post, without assessment of other candidates.

Additional information about working for UNICEF can be found here.

Potential interview questions