Communication Officer (Digital Engagement & Marketing Content), NO-2, 364 days, Bangkok, Thailand

Entry Communications & PR

Overview

Lead digital channels to advance UNICEF Thailand's communication and fundraising.

You have:

• Bachelor or equivalent (First Level University Degree) in Communications, Journalism, Public Relations/Communication, Digital Media and any other related fields.
• At least 2 years of relevant work experience in Communication, Broadcast media, Interactive digital media and any other related fields.
• Experience with Marketing Strategy.
• Experience with Data Analytics.
• Proficiency in Thai and English (both written and spoken) is required.
• Knowledge of another official UN language (Arabic, Chinese, French, Russian or Spanish).
• Familiarity with emergency situations, relevant experience at country level, particularly in development, fragile settings and humanitarian contexts.
• Familiarity with analytics and performance tools (Google Analytics, Meta Insights, social listening platforms, CRM systems).
• Supervising consultants, agencies, or vendors.

Contract

This is a NO-2 contract. This kind of contract is known as National Professional Officers. It is normally only for nationals. It's a staff contract. More about NO-2 contracts.

UNICEF works in over 190 countries and territories to save children’s lives, defend their rights, and help them fulfill their potential, from early childhood through adolescence.

At UNICEF, we are committed, passionate, and proud of what we do for as long as we are needed. Promoting the rights of every child is not just a job – it is a calling.

UNICEF is a place where careers are built: we offer our staff diverse opportunities for professional and personal development that will help them reinforce a sense of purpose while serving children and communities across the world. We welcome everyone who wants to belong and grow in a diverse and passionate culture, coupled with an attractive compensation and benefits package.

Visit our website to learn more about what we do at UNICEF.

For every child, the right to an Advocate

How can you make a difference? The Communication Officer (Digital Engagement & Marketing Content) leads the strategic use of digital channels to advance UNICEF Thailand’s communication, fundraising, and advocacy priorities. The role serves as the driver of the office’s digital supporter engagement strategy, ensuring that content, campaigns, and user experiences are optimized for maximum reach, impact, and conversion across web, social, and emerging platforms.

The position is accountable for: - Delivering measurable growth in digital engagement – expanding and diversifying UNICEF Thailand’s online supporter base, increasing interaction quality, and converting engagement into tangible advocacy actions and fundraising outcomes. - Safeguarding UNICEF’s brand and credibility in digital spaces – ensuring all online content meets global brand guidelines, proactively managing risks, and protecting the organization’s reputation across platforms. - Integrating digital engagement into every aspect of UNICEF’s work – from public advocacy campaigns and programme visibility to donor stewardship and partner activations, ensuring that digital is not an add-on but a core driver of results. - Leading innovation in digital strategy – staying ahead of trends, technologies, and algorithms to continuously refine UNICEF’s digital presence, adopting new approaches that keep the organization relevant and competitive in an evolving landscape.

By embedding a digital-first approach across the office, the role ensures that UNICEF Thailand remains visible, trusted, and influential—mobilizing the support needed to deliver lasting change for every child.

If you would like to know more about this position, please review the complete Job Description here: JD Position 1373600 Comms Officer NO-2, Bangkok.pdf

To qualify as an advocate for every child you will have…

Minimum requirements:

• Education: Bachelor or equivalent (First Level University Degree) in Communications, Journalism, Public Relations/Communication, Digital Media and any other related fields.
• Work Experience: At least 2 years of relevant work experience in Communication, Broadcast media, Interactive digital media and any other related fields.
• Skills: Experience with Marketing Strategy, Data Analytics, Fundraising, Leadership, Team Management.
• Language Requirements: Proficiency in Thai and English (both written and spoken) is required.

Desirables:

• Language: Knowledge of another official UN language (Arabic, Chinese, French, Russian or Spanish)
• Familiarity with emergency situations, relevant experience at country level, particularly in development, fragile settings and humanitarian contexts.
• Familiarity with analytics and performance tools (Google Analytics Meta Insights, social listening platforms, CRM systems)
• Supervising consultants, agencies, or vendors.

For every Child, you demonstrate...

UNICEF's Core Values of Care, Respect, Integrity, Trust and Accountability and Sustainability (CRITAS) underpin everything we do and how we do it. Get acquainted with Our Values Charter: UNICEF Values

UNICEF competencies required for this post are…

(1) Builds and maintains partnerships (2) Demonstrates self-awareness and ethical awareness (3) Drive to achieve results for impact (4) Innovates and embraces change (5) Manages ambiguity and complexity (6) Thinks and acts strategically (7) Works collaboratively with others

Familiarize yourself with our competency framework and its different levels.

UNICEF promotes and advocates for the protection of the rights of every child, everywhere, in everything it does and is mandated to support the realization of the rights of every child, including those most disadvantaged, and our global workforce must reflect the diversity of those children. The UNICEF family is committed to include everyone, irrespective of their race/ethnicity, disability, gender identity, sexual orientation, religion, nationality, socio-economic background, minority, or any other status.

UNICEF encourages applications from all qualified candidates, regardless of gender, nationality, religious or ethnic backgrounds, and from people with disabilities, including neurodivergence. We offer a wide range of benefits to our staff, including paid parental leave, breastfeeding breaks and reasonable accommodation for persons with disabilities. UNICEF provides reasonable accommodation throughout the recruitment process. If you require any accommodation, please submit your request through the accessibility email button on the UNICEF Careers webpage Accessibility | UNICEF. Should you be shortlisted, please get in touch with the recruiter directly to share further details, enabling us to make the necessary arrangements in advance.

UNICEF does not hire candidates who are married to children (persons under 18). UNICEF has a zero-tolerance policy on conduct that is incompatible with the aims and objectives of the United Nations and UNICEF, including sexual exploitation and abuse, sexual harassment, abuse of authority and discrimination based on gender, nationality, age, race, sexual orientation, religious or ethnic background or disabilities. UNICEF is committed to promote the protection and safeguarding of all children. All selected candidates will, therefore, undergo rigorous reference and background checks, and will be expected to adhere to these standards and principles. Background checks will include the verification of academic credential(s) and employment history. Selected candidates may be required to provide additional information to conduct a background check, and selected candidates with disabilities may be requested to submit supporting documentation in relation to their disability confidentially.

UNICEF appointments are subject to medical clearance. Issuance of a visa by the host country of the duty station is required for IP positions and will be facilitated by UNICEF. Appointments are conditional on the selected candidates’ willingness to comply with current or future vaccination requirements, should UNICEF mandate it for personnel. Failure to comply with such requirements, where applicable and without a duly approved medical exemption from the relevant UN authority, will result in the cancellation of the selection or may lead to other administrative measures, including separation from service.

Remarks:

As per Article 101, paragraph 3, of the Charter of the United Nations, the paramount consideration in the employment of the staff is the necessity of securing the highest standards of efficiency, competence, and integrity.

UNICEF is committed to diversity and inclusion within its workforce, and encourages all candidates, irrespective of gender, nationality, religious or ethnic background, and persons with disabilities, to apply to become a part of the organization. To create a more inclusive workplace, UNICEF offers paid parental leave, breastfeeding breaks, and reasonable accommodation for persons with disabilities. UNICEF strongly encourages the use of flexible working arrangements.

Government employees who are considered for employment with UNICEF are normally required to resign from their government positions before taking up an assignment with UNICEF. UNICEF reserves the right to withdraw an offer of appointment, without compensation, if a visa or medical clearance is not obtained, or necessary inoculation requirements are not met, within a reasonable period for any reason.

UNICEF does not charge a processing fee at any stage of its recruitment, selection, and hiring processes (i.e., application stage, interview stage, validation stage, or appointment and training). UNICEF will not ask for applicants' bank account information.

Humanitarian action is a cross-cutting priority within UNICEF's Strategic Plan. UNICEF is committed to stay and deliver in humanitarian contexts. Therefore, all staff, at all levels across all functional areas, can be called upon to be deployed to support humanitarian response, contributing to both strengthening resilience of communities and capacity of national authorities.

Visa residence requirements: i.e. UNICEF shall not facilitate the issuance of a visa and working authorization for candidates under consideration for positions at the national officer and general service category.

All UNICEF positions are advertised, and only shortlisted candidates will be contacted and advance to the next stage of the selection process. An internal candidate performing at the level of the post in the relevant functional area, or an internal/external candidate in the corresponding Talent Group, may be selected, if suitable for the post, without assessment of other candidates.

Additional information about working for UNICEF can be found here.

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Potential interview questions

Added 1 month ago - Updated 11 days ago - Source: unicef.org