Communication Officer

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Application deadline 1 month ago: Friday 21 Oct 2022 at 21:59 UTC

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This is a NO-C contract. This kind of contract is known as National Professional Officers. It is normally only for nationals. It's a staff contract. It usually requires 5 years of experience, depending on education. More about NO-C contracts.


Strategic Communications is one of the priorities of the WHO Regional Director's “Vision2023” for the Eastern Mediterranean Region (EMR) and is an integrated part ofthe Department of Communications, Resource Mobilization and Partnership (CRP). The StrategicCommunications For Health (SCH) Programme's Strategic Objective is to reinforceWHO's role as the trusted health authority, and to share evidence-based healthinformation in the Region. The program'sspecific objectives are to: Reach the public, donors, media and otherstakeholders with accurate, timely and appealing information throughtraditional and innovative platforms to: promote WHO's impact and credibility as the leading voice for publichealth highlight heath needs across the region though human storiescommunicate health risks and dispel misinformation. Enhance WHO's capacity to communicate for health,foster partnerships with the media and other key stakeholders, and attract resourcesfor strategic prioritiesReaffirm WHO staff's knowledge of and pride in thework of the Organization Advise senior management on issues that affectWHO's reputation and credibility


Serve as the primary C4H focal point for the UHS Department to advance the department's communications plans and products in line with the CRP's Regional Communications for Health (C4H) strategy aimed at streamlining communications functions, resources and products at the WHO Regional Office and WHO Country Offices (WCOs) as well as using C4H as a tool to improve health outcomes towards achieving the Regional Vision of Health for All by All.Collaborate with all technical programmes of the UHS department as well as concerned technical counterparts at WHO/HQ and WCOs to ensure coordinated, timely, synergistic and evidence-informed conceptualization/production/amplifications of C4H products on traditional/digital media and communications platforms/channels across the Region. Develop, write, edit and design printed and electronic content (e.g. web stories, media releases, social media cards, newsletters, video and multimedia materials, posters, flyers, infographics, etc) for WHO/EMRO's C4H initiatives and campaigns, particularly those related to the UHS Department, ensuring that the content is newsworthy, accurate, accessible, updated, informative, engaging andaligned with WHO House Style, corporate branding and accessibility guidelines.Provide technical input and support to Corporate and Programme Communications Teams to ensurethat health communications campaigns (e.g. health days) and initiatives, follow the C4H framework and that the key communications messages and products are carefully targeted (considering culture, beliefs, values, language and accessibility of the target audiences) and strategically framed in line with the Health for All by All Vison. Support WHO Country Offices to proactively utilize storytelling techniques within the C4H framework to amplify the community voice, and increase receptiveness of theWHO's communication message at the country level, particularly in areas relatedto UHS Department. Support the development and implementation of C4H capacity building at Regional Office, Country Office sand Ministries of Health in collaboration with UN agencies, and other stakeholders and partners such as the media. Document, monitor and evaluate WHO/EMRO's and WCO's C4H initiatives, achievements, and best practices to maximize its impact particularly those pertaining the UHS initiatives, drawing on techniques and evidence from social and behavioral change communication, health promotion, behavioural insights, community engagement and risk communications.Collaborate closely with all communications teams as well as other teamsunder other CRP streams namely Resource Mobilization and Partnerships infulfilling the department's vision and mission in a synergistic and harmonious manner.



Essential: A first-level university degree in communications, journalism, marketing, humanities, social sciences, health or a related field. Desirable: Proven knowledge of public health and/or a degree in health communications.


Essential: At least five years' related experience in the field of health communications including developing and implementing communications content, plans, campaigns and strategies, preferably on Health Systems topics such as promoting Primary Health Care, Access to Health Services, and Universal Health Coverage. Desirable: Work experience at the United Nations System (particularly WHO) and/or with international exposure (e.g. international NGOs, multilateral corporations, diplomatic missions, etc) in developing advocacy/communication materials ( media content) and campaigns to promote and advocate public health and sustainable development initiatives. Experience in handling global or multi-country health communication/promotion campaigns will be considered as anadditional asset.


Theoretical and practical knowledge of the principles and practices of health communications including familiarity with relevant theories from behavioural science. Ability to communicate effectively, including demonstrated skills in writing effectivelyand editing content for a wide range of communications products. Skills in training, capacity building and knowledge transfer Sound advocacy skills complemented by the ability to plan and evaluate situations and propose innovative communication options. Ability to acquire knowledge and information about a wide range of technical health subject matters, and to select, organize and present information in a manner suitable for the intended audience. Ability to work with the senior level health officials, partners, multiple stakeholders and professionals in public and private sector as well as civil society. Sound coordination and project management skills for delivering communications materials in coordination with key partners.Proven ability to multitask, prioritize, research and produce communications content and materials with short deadlines.Ability to work harmoniously asa member of a team, adapt to diverse cultural and educational backgrounds and maintain a high standard of personal conduct.

WHO Competencies

Teamwork Respecting and promoting individual and cultural differences Communication Producing results Moving forward in a changing environment

Use of Language Skills

Essential: Expert knowledge of English. Expert knowledge of Arabic . Desirable: Intermediate knowledge of French.


Remuneration comprises an annual base salary starting at EGP 851,861 (subject to mandatory deductions for pension contributions and health insurance, as applicable) and 30 days of annual leave.


  • This vacancy notice may be used to fill other similar positions at the same grade level

  • Only candidates under serious consideration will be contacted.

  • A written test may be used as a form of screening.

  • In the event that your candidature is retained for an interview, you will be required to provide, in advance, a scanned copy of the degree(s)/diploma(s)/certificate(s) required for this position. WHO only considers higher educational qualifications obtained from an institution accredited/recognized in the World Higher Education Database (WHED), a list updated by the International Association of Universities (IAU)/United Nations Educational, Scientific and Cultural Organization (UNESCO). The list can be accessed through the link: Some professional certificates may not appear in the WHED and will require individual review.

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  • WHO has zero tolerance towards sexual exploitation and abuse (SEA), sexual harassment and other types of abusive conduct (i.e., discrimination, abuse of authority and harassment). All members of the WHO workforce have a role to play in promoting a safe and respectful workplace and should report to WHO any actual or suspected cases of SEA, sexual harassment and other types of abusive conduct. To ensure that individuals with a substantiated history of SEA, sexual harassment or other types of abusive conduct are not hired by the Organization, WHO will conduct a background verification of final candidates.

  • WHO has a smoke-free environment and does not recruit smokers or users of any form of tobacco.

  • This is a National Professional Officer position. Therefore, only applications from nationals of the country where the duty station is located will be accepted. Applicants who are not nationals of this country will not be considered.

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