Communication Consultant, Web and Digital Support 11.5 months, LACRO Panama City (Remotely)

Contract

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UNICEF works in some of the world’s toughest places, to reach the world’s most disadvantaged children. To save their lives. To defend their rights. To help them fulfill their potential.

Across 190 countries and territories, we work for every child, everywhere, every day, to build a better world for everyone.

And we never give up.

For every child, hope

The UNICEF Latin America and Caribbean Regional Office is based in in Panama, operating in 36 territories, including 24 country offices. UNICEF works to put the rights and well-being of the most disadvantaged children at the heart of the social, political, and economic agenda, in line with our equity focus, working across our organization and with our partners in government, civil society and the private sector to support shifts in public policy, fuel social engagement, and increase investment for children.

How can you make a difference?

Under the overall direction of the Regional Communication Specialist of UNICEF LAC-RO and in the framework of the UNICEF Regional Office Communication Working Plan 2023, we are seeking a Web and Digital Support Consultant with the skills to create engaging and creative content for the UNICEF regional website, support the implementation of Google Grants to improve performance, analyze web analytics and identify the most frequently visited articles or pages, and support to Country Offices in their web request.

The Web and Digital Support Consultant works within the UNICEF Communication section in the Regional Office and will have the opportunity to contribute to make a large impact on the design, architecture, and implementation of all the regional digital and social media platforms.

Scope of work:

1. Support in the implementation of Communication Strategy and Advocacy

• Contribute to the development of a monthly editorial calendar with engaging content (articles, blogs, stories) for RO website and social media platforms managed by RO.
• Adapt and translate new content and articles produced by NYHQ, to be shared with Country Offices in the region in English and Spanish.

2. Digital Communication Strategy

• Provide general assistance to the Communication Section in the Regional Office with a particular focus on: Developing social media packs combining key messages, graphic design, and new techniques to generate engaging content.

3. Implementation on Digital Strategies:

• Understand and identify new opportunities to continually improve our presence across digital platforms to deepen engagement with supporters.
• Support in providing analytics reports and provide recommendations on tactics to improve UNICEF's digital presence.

4. Coordinate digital actions:

• Provide support to the Communication Specialist in the development of digital communication to coordinate synergy with traditional communication, advocacy and with UNICEF partners.
• Promote integration within internal teams to make sure all channels are aligned to a common objective.

5. Reports:

• Create and maintain a calendar of publications and development of monthly content.
• Delivery of monthly digital report to present results, objectives, and new challenges.

Deliverables:

To qualify as an advocate for every child you will have…

• Preference will be given to candidates with bachelor's Degree in Communication and/or Digital Journalism, or related fields integrating social-media platforms, APIs (CMS, Facebook, Twitter, Google, TikTok, YouTube, LinkedIn, etc.).
• Fluency in Spanish and excellent command of English is compulsory.
• Proven experience in developing engaging content.
• Proven experience in communications skills and multimedia (writing, editing, event organization, video production, photography).
• Proven experience in using Adobe Photoshop, Adobe Illustrator, InDesign.
• Experience in working with UNICEF and UN agencies.
• Proven experience using Drupal.
• Experience creating engaging Reels and TikTok.

For every Child, you demonstrate…

UNICEF's values of Care, Respect, Integrity, Trust, Accountability, and Sustainability (CRITAS).

To view our competency framework, please visit here.

Administrative details

Supervision: The consultant will work under the overall supervision and guidance of the UNICEF LACRO Communication Specialist.

Workplace: The consultancy is home-based.

Duration: 11.5 months. Estimated started date last week of August 2023.

How to Apply: Application should be submitted online and should include: TMS application form duly completed, Cover Letter, Study certificates and Financial proposal.

Qualified candidates are requested to indicate an all-inclusive (lump sum) fees for the services to be including all associated administrative and travel costs. Consultants must have their own equipment, tools and materials needed to perform their services. They will use their own laptops/computers, any application or system needed to complete the assignment. They need to provide the full service without using UNICEF resources. The access to UNICEF email and system is restricted to UNICEF staff therefore consultants should not be granted access unless it is imperative to complete the assignment.

UNICEF is here to serve the world’s most disadvantaged children and our global workforce must reflect the diversity of those children. The UNICEF family is committed to include everyone, irrespective of their race/ethnicity, age, disability, gender identity, sexual orientation, religion, nationality, socio-economic background, or any other personal characteristic.

UNICEF offers reasonable accommodation for consultants/individual contractors with disabilities. This may include, for example, accessible software, travel assistance for missions or personal attendants. We encourage you to disclose your disability during your application in case you need reasonable accommodation during the selection process and afterwards in your assignment.

UNICEF has a zero-tolerance policy on conduct that is incompatible with the aims and objectives of the United Nations and UNICEF, including sexual exploitation and abuse, sexual harassment, abuse of authority and discrimination. UNICEF also adheres to strict child safeguarding principles. All selected candidates will be expected to adhere to these standards and principles and will therefore undergo rigorous reference and background checks. Background checks will include the verification of academic credential(s) and employment history. Selected candidates may be required to provide additional information to conduct a background check.

Remarks:

Only shortlisted candidates will be contacted and advance to the next stage of the selection process.

Individuals engaged under a consultancy or individual contract will not be considered “staff members” under the Staff Regulations and Rules of the United Nations and UNICEF’s policies and procedures, and will not be entitled to benefits provided therein (such as leave entitlements and medical insurance coverage). Their conditions of service will be governed by their contract and the General Conditions of Contracts for the Services of Consultants and Individual Contractors. Consultants and individual contractors are responsible for determining their tax liabilities and for the payment of any taxes and/or duties, in accordance with local or other applicable laws.

The selected candidate is solely responsible to ensure that the visa (applicable) and health insurance required to perform the duties of the contract are valid for the entire period of the contract. Selected candidates are subject to confirmation of fully-vaccinated status against SARS-CoV-2 (Covid-19) with a World Health Organization (WHO)-endorsed vaccine, which must be met prior to taking up the assignment. It does not apply to consultants who will work remotely and are not expected to work on or visit UNICEF premises, programme delivery locations or directly interact with communities UNICEF works with, nor to travel to perform functions for UNICEF for the duration of their consultancy contracts.