Communication Analyst

Contract

This is a UNV International Specialist contract. This kind of contract is known as International UN Volunteer. It is normally internationally recruited only. More about UNV International Specialist contracts.

United Nations Development Program (UNDP)

A direct implementation project with funding from the Government of Japan

To Implement a project for Promoting Green Transformation in the Pacific towards Net-Zero and Climate-Resilient Development (“Green Transformation”) with a funding from the Government of Japan.

The following is a brief project description for Timor-Leste:

Promoting Green Transformation Project

Promoting Green Transformation in the Pacific towards Net-Zero and Climate-Resilient Development (“Green Transformation”) project is a multi-Country Project funded by the Government of Japan covering four (4) countries in the Pacific namely Papua New Guinea, Samoa, Timor-Leste, and Vanuatu. The overall objective of the project is to support these pacific countries in, among others, accelerating their commitment towards net-zero under the Paris Agreement.

Timor-Leste’s Nationally Determined Contribution (NDC) outlined the country’s commitment to scale-up investment in renewable energy systems to reduce diesel consumption and improve the resilience of rural communities, men and women. The Green Transformation project will contribute to the country’s objective under the NDC to prioritize actions to increase energy security and access in rural communities and use of low carbon technologies. The project will support: • Communities that are not yet connected to the national grid with solar lighting that will enable the household members to engage in productive work even in the evenings and for the children to study. It will also provide improved cooking stoves so that their consumption of firewood will be significantly reduced; • The solarization of SAMES (Serviço Autónomo de Medicamentos e Equipamentos de Saúde) so that this critical health facility will have reliable source of electricity to store medicines in the temperature required, strengthen service operations, strengthen its digital systems for inventory management, and save funds in the long run; and • Solarization of schools so that the ICT labs can have reliable source of energy to conduct ICT classes in an uninterrupted manner and promote access to digital learning platforms.

The I-UNV will be based in UNDP – Dili (the capital of Timor-Leste) with regular travel to Municipalities.

The UN Volunteer Communication Analyst will be responsible for the overall communication activities for the project. The Volunteer Communication Analyst will provide technical advice, plan and implement the communication activities. These include development of communication plan as per project annual work plan; arrangement and management of media contact and liaison; and communication the project activities and progress to the management, donors, stakeholders and project partners in form of presentations, reports and media publication both online and offline.

Plan and implement project communication activities: • Develop communication and execution plans in accordance with the Annual Work Plans of Green Transformation Project. • Narrate or develop proper project storylines or contents, including reports, speeches, articles, factsheets, highlighting project results or progress for publications or sharing with donor, stakeholders, project partners and general public. • Arrange and manage project publications activities, including content arrangement and management, design, revise or edit publication content; and ensure the content and procedure are in alignment with UNDP Editorial Guidelines and/or publication protocols or procedures. • Coordinate with communication or other project team members for the use of the publication content into the social media platforms, such as twitter, Instagram and Facebook, etc.; and ensure that the content has been revised or designed to fit the social media platforms and as per UNDP social media’s guides, standards, and protocols. • Coordinate and arrange for translation services (to Japanese, if needed) for media publication or release, such articles, speech, factsheet, reports, etc. • Update project information on article, factsheet, reports, etc. and ensure they are based on project field activities and progress as well as priorities. • Create and edit online and offline media content with key message integrate into or deliver within before publishing or releasing to media or sharing with stakeholders, project partners, donors or any related external parties. • Arrange, create and maintain up-to-date digital visual assets, such as video, photography, infographic, image, animations, etc. for project presentations, reports, factsheets, articles, etc. • Identify project communication’s key performance indicators, such as public impacts, opinions, profile, engagement, achievement, content reach (viewers), response, rate and quality. • Develop project communication strategy, identify and assess suitable communications tools and methods for the Green Transformation project activities. • Prepare, arrange and submit for approval the response for stakeholders, project partners, donors or public inquiries, issues or concerns. • Collaborate with UNDP-TL Communication Unit to develop, publish and disseminate media friendly communications products. • In consultation or coordination with the Communication Analyst to arrange and manage media coverage, release and publications, document case stories and best practices for learning and sharing. • Together with communication team, liaise with Admin and Finance Officer to organize project related special events such as launching, donor engagement/joint monitoring, inauguration, etc. • Prepare and arrange media or communication tools and materials, such as audio, visual, video, printing or electronic for disseminating or organizing publication of project progress and/or event information. • Prepare and develop project communication progress or quarterly report, lesson learnt and final report (including budget plan and report) • Provide guides or expertise with communication and other related project team members on communications formats, structures, contents, designs, photography, infographics, etc. • Perform any other duties as required.

Media contacts and engagement management • Together with communication team develop and maintain contacts with local media outlets and journalist; and ensure that clear and concise guides are provided to the media or journalist as per UNDP media and communication’s protocols, procedures and/or standards. • Develop and propose a pro-active media opportunity, such as media visits, interviews, press conference, launches, workshops, socialization, etc. • Together with communication team prepare and arrange of media’s access to project field or event for media coverage; and ensure that it follows UNDP communication strategy, policy or procedures.

Monitoring and reporting management • Liaise with other project teams for all related project progress activities publications on online or offline media. • Monitoring and manage social media content, such as discussions, comments and feedbacks; and ensure to keep tracking of them and records for follow-up, if needed • Conduct regular monitoring and measurement of communication activities progress, results and performance and ensure to track and record public preference and impacts • Monitor and measure key performance indicators for improvement, quality assurance and lessons learnt. • Update and report any project related issues or concerns with the Head of CC and Env. Unit, Country Office Senior Management (Resident Representative and Deputy Resident Representative) and National Project Manager. • Create and Manage media content archiving and tagging. • Document and maintain track of project communications related activities, such as workshops, meetings, trainings, launching, inaugurations, and other project events or activities

• Professionalism: demonstrated understanding of operations relevant to [UNDP]; technical capabilities or knowledge relevant or transferrable to [UNDP] procedures and rules; discretion, political sensitivity, diplomacy and tact to deal with clients; ability to apply good judgement; ability to liaise and coordinate with a range of different actors, especially in senior positions; where appropriate, high degree of autonomy, personal initiative and ability to take ownership; resourcefulness and willingness to accept wide responsibilities and ability to work independently under established procedures; ability to manage information objectively, accurately and confidentially; responsive and client-oriented; • Integrity: demonstrate the values and ethical standards of the UN and [UNDP] in daily activities and behaviours while acting without consideration of personal gains; resist undue political pressure in decision-making; stand by decisions that are in the organization’s interest even if they are unpopular; take prompt action in cases of unprofessional or unethical behaviour; does not abuse power or authority. • Teamwork and respect for diversity: ability to operate effectively across organizational boundaries; excellent interpersonal skills; ability to establish and maintain effective partnerships and harmonious working relations in a multi-cultural, multi-ethnic, mixed-gender environment with sensitivity and respect for diversity; sensitivity and adaptability to culture, gender, religion, nationality and age; commitment to implementing the goal of gender equality by ensuring the equal participation and full involvement of women and men in all aspects of UN operations; ability to achieve common goals and provide guidance or training to colleagues; • Commitment to continuous learning: initiative and willingness to learn new skills and stay abreast of new developments in area of expertise; ability to adapt to changes in work environment. • Planning and organizing effective organizational and problem-solving skills and ability to manage a large volume of work in an efficient and timely manner; ability to establish priorities and to plan, coordinate and monitor (own) work; ability to work under pressure, with conflicting deadlines, and to handle multiple concurrent projects/activities. • Communication: proven interpersonal skills; good spoken and written communication skills, including ability to prepare clear and concise reports; ability to conduct presentations, articulate options and positions concisely; ability to make and defend recommendations; ability to communicate and empathize with staff (including national staff), military personnel, volunteers, counterparts and local interlocutors coming from very diverse backgrounds; capacity to transfer information and knowledge to a wide range of different target groups; • Flexibility: adaptability and ability to live and work in potentially hazardous and remote conditions, involving physical hardship and little comfort; to operate independently in austere environments for protracted periods; willingness to travel within the area of operations and to transfer to other duty stations within the area of operations as necessary. • Genuine commitment towards the principles of voluntary engagement, which includes solidarity, compassion, reciprocity and self-reliance; and commitment towards [UNDP]’s mission and vision, as well as to the UN Core Values.

• At least 3 years of experiences in the area of communication, media communications or relationship or engagement with donors, project partners and stakeholders. • Experience in establishing and maintaining harmony or positive relationship or engagement with donors, project partners, stakeholders and media. • Experience in developing strategic engagement with media, stakeholders, project partners, donors and general public. • Experience in monitoring, evaluating, filtering and managing of information collection and distribution within project teams, stakeholders, project partners, donors and other related external parties. • Experience in collecting, filtering, categorizing and distributing of project data and information with media, general public, stakeholders, donors and/or project partners. • Experience in persuasive and informative writing, editing and designing communication content, including reports, factsheets, articles, for publications or sharing with stakeholders, project partners, donors and other related general public • Experience in photography, videography, adobe software, social media content creation and management, including audiences. • Experience in creating or designing online and offline media content for publications or media release. • Experience in media content creation and editing for sharing with general public or stakeholders or project partners or donors. • Experience in performing evaluation, monitoring and control of communication activities in relation to media contents, coverage and publications both online and offline. • Experience in using communications tools and applications, such as adobe photoshoot, photo and video editing, image resolution improvement and other web-based media content editing. • Experience in media nomenclature for tagging.

Timor-Leste is geographically located in South-East Asia, with the following country living conditions:

Capital of the Country: Dili

Climate: • Tropical country with only two distinctives seasons, wet and dry seasons Dry season runs from May – November Wet season runs from December – April • Daily Temperature at the coast is usually between 25-35 degree Celsius; and cooler as it goes towards hills or mountains. High humidity, especially on wet season and become less as it approached dry seasons (which can be windy or strong wind conditions)

Health Facility: • UN staffs are recommended to us Stamford Clinic Services • In case of inadequate assessment or treatment for primary healthcare services, it would be issued for medical evacuation to Singapore or can privately go to other neighboring countries, such as Australia, Indonesia, Thailand or Malaysia, etc. • Optional healthcare services refers to the only one National Hospital in the Capital with limited professional specialist and facility • There are numbers of private clinics, but with minim facility and services option (mostly for light consultation, such as fever, headache, diarrhea, etc.)

Diet: • Staple foods can be found in the local markets and groceries or food stores or supermarkets, such as rice, meats, vegetable, cooking oil, salt, sugar, water, etc. • There are stocked of imported goods from Singapore, Australia, Malaysia, Indonesia, China, etc. • There are numbers of restaurants, cafes and bars in the Capital with varieties of food ranging from Asia to Western • The price of meal can range from $3 - $15+

Telecommunications: • At the present there three telecommunications lines available in the country, these are Timor Telecom (TT), Telkomcel and Telemor • The SIM card cost between $2 and $5 depending on the telephone number request (random phone number sequence is usually cheaper than a custom request phone number) • Both prepaid and postpaid top-up available in all three telecommunications lines and ranging from $1 - $20 and up. All prepaid and postpaid SIM Card is available for internet connection

Accommodations: • The UNV Field unit in Dili will help arrange your initial accommodation in a hotel, at your expenses. • Most of the hotels in Dili are aimed at internationals and offer a good level of comfort with airconditioned rooms and en-suite bathrooms. With price varies between $30 to $50 and up • There are houses, flats or apartments with single or double rooms available for rent for long-terms stay. The price ranges from $250 to $600 and up depending on the facilities available, whether they are furnished or unfurnished.

Note: Covid19 vaccination requirements Selected candidates for certain occupational groups may be subject to inoculation (vaccination) requirements, including against SARS-CoV-2 (Covid-19) in line with the applicable host entity policy.