Clinical Service Coordinator Intern

The client population served through this program includes refugees, asylees, and asylum seekers, who may be survivors of torture, victims of human trafficking, gender-based violence survivors, victims of domestic violence or other crimes, and those experiencing mental and emotional distress. This population represents numerous nationalities and ethnic backgrounds, many of whom do not speak English.

RESPONSIBILITIES:

- Assist individual clients with overcoming barriers preventing them from accessing services - Address barriers that prevent clients from accessing quality and culturally appropriate care in a systematic and strategic way. - Conduct surveying and case noting in a timely manner - Practice sensitivity to cultural and personality differences of clients by respecting their beliefs and values. - Conduct outreach with local agency to build on resources and create partnerships - Assist clinical coordinator to provide care follow-up and coordination. - Assist with client screening to identify clients who need additional psychological or psychosocial support. - Assist with client screening to help determine the appropriate referral for therapeutic services. - Complete appropriate referrals to community agency. - Collaborate with community agencies to support clients receiving services. - Other relevant program support duties, as assigned.

LEARNING OUTCOMES: This internship provides case management, care coordination, and advocacy experience in a community agency setting. Under direction of a supervisor, interns get practice in cross-cultural assessment, outreach, resource provision, documentation, in-service training, and data collection.

- Knowledge of the role of racial, ethnic, and cultural heritage; nationality; socioeconomic status; family structure; age; gender; sexual orientation; religious and spiritual beliefs occupation physical and mental status and equity issues in a community social work setting. - Understand the roles of community social workers and the relationship between social workers and other professionals in a community agency setting. - Demonstrate an understanding of ethical and legal considerations specifically related to the practice of community social work and engage in appropriate ethical behavior. - Understand and demonstrate basic and advanced service skills with a variety of clients with diverse cultural backgrounds, presenting problems and trauma. - General principles of assessment and an understanding of symptoms to look for when conducting a mental health screening. - Evaluate effectiveness of intervention(s) provided. - Prepare and maintain records required. - Learn to use individual supervision effectively. - Learn critical thinking and organization skills. - Learn problem solving and advocacy skills on behalf of clients. - Demonstrate the ability to communicate and collaborate with various professionals and stakeholders.

Qualifications REQUIREMENTS:

- Ability to obtain an AZ Level One Fingerprint Clearance Card - Bachelor’s or master’s level focus on public health, counseling, social work, or education is strongly encouraged but is not a limiting factor - Willingness to make initiative to achieve goals. - Demonstrate cultural humility and an understanding of trauma-informed care. - Ability to communicate effectively with clinical team, clients, and staff. - Experience with vulnerable populations preferred, in particular, psychological trauma due to war, displacement, violence, and persecution. - Desire to work with an ethnically diverse international population in innovative ways. - Ability to work effectively with partners, colleagues, and clients in a cross-cultural, team-based environment. - Ability to present oneself in an appropriately personable and professional manner to clients and staff. - Ability to be both consistent and flexible as circumstances warrant. - Ability to receive and utilize constructive feedback regarding performance, presentation and relationships with others. - Strong written and verbal communication skills. - Strong computer skills. - Proficiency in a second language spoken by the client base strongly preferred but not required. - A positive attitude and a desire to learn and adapt traditional clinical skills to meet the needs of a diverse client base. - A vehicle, current driver’s license and valid insurance.

Note: This is an unpaid internship. Intern must commit to 3 months minimum (5 months preferred) for at least 10-15 hours per week. Internship hours are completed between Monday and Friday from 9:00 AM-5:00 PM MST

This position reports to the Mental Health Coordinator and Clinical Manager.

IRC leading the way from harm to home.

IRC is an Equal Opportunity Employer. IRC considers all applicants on the basis of merit without regard to race, sex, color, national origin, religion, sexual orientation, age, marital status, veteran status or disability.