Danish Refugee Council (DRC) is a leading protection agency with a mandate to protect, advocate and promote durable solutions for displacement affected populations.

DRC has been operating in Ukraine since 2014, currently DRC employs over 800 staff in Ukraine and will continue significant scale-up in 2024 to implement emergency response in the Protection, Livelihoods, Shelter/NFIs and Humanitarian Disarmament and Peacebuilding (humanitarian mine action) sectors, using direct interventions, support to duty bearers and civil society organizations (CSOs), and partnerships with CSOs. DRC will continue and adapt its durable solutions portfolio to the evolving context.

DRC is currently looking for a Cleaner for its activities in Kharkiv city .

Overall purpose of the role:

The cleaner ensures cleanliness in the premises, offices and Guest Houses (GHs). Reports to the Administration Officer or HR and Administration Team Leader.

Your main duties and responsibilities will be:

Daily wet cleaning of office common areas (corridor, kitchen, bathroom, conference hall)
Daily dry cleaning of surfaces in common areas, as well as their disinfection;
Polishing of surfaces and furniture;
Ensuring cleanliness of glass, mirror and ceramic surfaces;
Washing kitchen appliances and accessories (coffee maker, kettle, refrigerator, etc. as needed);
Control of the availability of consumables for the office (liquid soap, toilet paper, hand wipes, detergents, etc.);
Daily garbage collection, replacement of garbage bags;
Seasonal window cleaning (twice a year or as needed);
Carrying out general cleaning 4 times a year;
Cleaning switches, plinths and accessories from dust;
Care of plants in the office, apartments and GHs;
Wet cleaning of apartments (guesthouses): floor cleaning, polishing of surfaces and furniture, ensuring the cleanliness of glass, mirror and ceramic surfaces, washing and processing of sanitary ware, washing of kitchen appliances and utensils as needed, washing of bed linen, garbage collection, seasonal window cleaning (twice a year or as needed).
Creating an atmosphere of cleanness and friendliness.

About you :

To be successful in this role we expect you to have Secondary or higher education. Moreover, we also expect the following:

Experience in office, apartments and Guest-house cleaning (preferred);
Neat appearance;
Diligence, Punctuality, Decency, Love for cleanness;
Responsible performance of duties
Basic English will be an advantage

In this position, you are expected to demonstrate DRC’ five core competencies:

Striving for excellence: You focus on reaching results while ensuring an efficient process.
Collaborating: You involve relevant parties and encourage feedback.
Taking the lead: You take ownership and initiative while aiming for innovation.
Communicating: You listen and speak effectively and honestly.
Demonstrating integrity: You uphold and promote the highest standards of ethical and professional conduct in relation to our values and Code of Conduct, including safeguarding against sexual exploitation, abuse and harassment.

We offer:

Contract length: 3-months, renewable after satisfactory probation period.
Band: K non-Manager
Designation of Duty Station: Kharkiv
Start date: October, 2024.

Salary and conditions will be in accordance with Danish Refugee Council’s Terms of Employment for National Staff.

Application process

All applicants must upload a cover letter and an updated CV (no longer than four pages).

Applications sent by email will not be considered.

Closing date for applications: 20 September, 2024

For further information about the Danish Refugee Council, please consult our website drc.ngo

Apply now

Potential interview questions

Can you describe a time when you had to manage your cleaning tasks effectively?	This question assesses your time management and prioritization skills in cleaning duties.	Discuss a specific instance where you effectively managed multiple cleaning tasks and how you ensured all areas were maintained.
How do you handle unexpected cleaning challenges, such as spills or messes?	This question evaluates your problem-solving abilities in a cleaning scenario.	Pro members can see the explanation.
What methods do you use to maintain a high level of cleanliness?	Pro members can see the explanation.	Pro members can see the explanation.
How important is teamwork in a cleaning role?	Pro members can see the explanation.	Pro members can see the explanation.
What do you think is the most important aspect of being a cleaner?	Pro members can see the explanation.	Pro members can see the explanation.