CLAIMS ASSISTANT

Contract

This is a FS-5 contract. This kind of contract is known as Field Service. It usually requires 8 years of experience, depending on education. More about FS-5 contracts and their salaries.

Org. Setting and Reporting This position is located in the United Nations Interim Force in Lebanon (UNIFIL), Naqoura. The incumbent supports in providing sound analytical inputs and advice that contribute to improving institutional capacity to address problems/issues pertaining to the claims and property survey processes. The Claims Assistant will report to the Chief Claims and Property Survey Unit under Supply Chain Performance Management Section.

Responsibilities The Claims Assistant will be responsible for the following duties: - Assists in the Management of Claims and Property Survey Unit and ensures its effective and efficient operation. - Assists in the provision of the secretariat support to the Chief of the Unit, the Chairperson of the local Property Survey Board (LPSB), the Chairperson of the Local Claims Review Board (LCRB) and acts as Secretary of the LCRB and LPSB whenever required. - Works as a team member in complains with United Nations Rules and Regulations, Policies, Guidelines, Procedures, IPSAS, and best practices. - Provides accurate statistics and maintain the claims database and archive system; - Reviews and analyzes compensation claims, property survey and documentation received from other sources (Local Police, Contingents, staff members, technical sections, and/or third party claimants or their legal representatives), in connection with write-off, loss of or damage to property. - Processes compensation claims and property survey cases for the presentation to Claims Review Board and Property Survey Board through the Unit Supervisor. - Prepares correspondence to claimants, lawyers, insurance companies and others. - Participates in claims and property survey for missions (on-site visits) within the area of operations, in order to verify discrepancies, contradictions in evidence, or to secure additional information as necessary. - Prepares and disseminates recommendations and approvals of LCRB, LPSB or Director of Mission Support (DMS) to concerned parties for action of follow-up on actions to be taken. - Initiates the timely submission of Automobile Accident Loss Reports (AALR) to insurance representatives (Adjusters) - Screens, analyzes and processes write-off requests and prepare A, AW and SB write-off presentations for submission to Delegated Authority or Local Property Survey Board. - Prepares documentation, briefing, and guidance documents for Board of Survey. - Updates, review and prepare reports on the UMOJA Write-Off notifications, equipment and fixed assets modules and generate reports in UMOJA BI. - Assists in the preparation of semi-annual and annual property write-off financial reports. - Maintains proper CRB and LPSB archive system. - Initiates demand notes to 3rd parties liable for damages to property. - Performs other related administrative duties, as required.

Competencies Professionalism: Extensive knowledge, regarding the application of financial and staff regulations and rules; Possesses the skills and ability to analyze and interpret financial data; Ability to manage processes, maintain accurate records, interpret/analyze a wide variety of data, and identify/resolve data discrepancies and activity problems; High level of commitment in order to ensure the proper use of the unit’s financial resources; Shows pride in work and in achievements; demonstrates professional competence and mastery of subject matter; is conscientious and efficient in meeting commitments, observing deadlines and achieving results; is motivated by professional rather than personal concerns; shows persistence when faced with difficult problems or challenges; remains calm in stressful situations. Takes responsibility for incorporating gender perspectives and ensuring the equal participation of women and men in all areas of work.

Planning and organizing: Develops clear goals that are consistent with agreed strategies. Identifies priority activities and assignments; adjusts priorities as required. Allocates appropriate amount of time and resources for completing work. Foresees risks and allows for contingencies when planning. Monitors and adjusts plans and actions as necessary. Uses time efficiently.

Teamwork: Works collaboratively with colleagues to achieve organizational goals. Solicits input by genuinely valuing others’ ideas and expertise; is willing to learn from others. Places team agenda before personal agenda. Supports and acts in accordance with final group decision, even when such decisions may not entirely reflect own position. Shares credit for team accomplishments and accepts joint responsibility for team shortcomings.

Education High school diploma or equivalent is required.

Job - Specific Qualification Certification in UMOJA or Similar ERP (e.g. SAP) Business Intelligence is desirable.

Certification in SCOR-P endorsement is desirable.

Certification in Power BI is desirable.

Work Experience At least eight (8) years of progressively responsible experience in claims, property survey, property management preferably in the United Nations or other international organization is required.

Experience working with United Nations Rules, Regulations, Manuals and Policy is desirable.

At least 2 years of experience in data analyzing, report preparation and developing respective procedures and policy documents is desirable.

Languages English and French are the working languages of the United Nations Secretariat. For the position advertised, fluency in English Language oral and written is required.

Assessment Evaluation of qualified candidates may include informal interviews.

Special Notice This "Recruit from Roster" job opening is only open to roster applicants who are already placed on pre-approved rosters, following a review by a United Nations Central Review Body. Only roster applicants who were placed on rosters with similar functions at the same level are considered to be eligible candidates. Eligible applicants receive an email inviting them to apply. Rostered applicants are encouraged to apply only if they are interested and available to take up the position at the duty station/s specified in the Job Opening. Applying to this job opening carries an expectation to accept the offer, if selected.

The United Nations Secretariat is committed to achieving 50/50 gender balance and geographical diversity in its staff. Female candidates are strongly encouraged to apply for this position.

United Nations Considerations According to article 101, paragraph 3, of the Charter of the United Nations, the paramount consideration in the employment of the staff is the necessity of securing the highest standards of efficiency, competence, and integrity. Candidates will not be considered for employment with the United Nations if they have committed violations of international human rights law, violations of international humanitarian law, sexual exploitation, sexual abuse, or sexual harassment, or if there are reasonable grounds to believe that they have been involved in the commission of any of these acts. The term “sexual exploitation” means any actual or attempted abuse of a position of vulnerability, differential power, or trust, for sexual purposes, including, but not limited to, profiting monetarily, socially or politically from the sexual exploitation of another. The term “sexual abuse” means the actual or threatened physical intrusion of a sexual nature, whether by force or under unequal or coercive conditions. The term “sexual harassment” means any unwelcome conduct of a sexual nature that might reasonably be expected or be perceived to cause offence or humiliation, when such conduct interferes with work, is made a condition of employment or creates an intimidating, hostile or offensive work environment, and when the gravity of the conduct warrants the termination of the perpetrator’s working relationship. Candidates who have committed crimes other than minor traffic offences may not be considered for employment.

Due regard will be paid to the importance of recruiting the staff on as wide a geographical basis as possible. The United Nations places no restrictions on the eligibility of men and women to participate in any capacity and under conditions of equality in its principal and subsidiary organs. The United Nations Secretariat is a non-smoking environment.

The paramount consideration in the appointment, transfer, or promotion of staff shall be the necessity of securing the highest standards of efficiency, competence, and integrity. By accepting an offer of appointment, United Nations staff members are subject to the authority of the Secretary-General and assignment by him or her to any activities or offices of the United Nations in accordance with staff regulation 1.2 (c). In this context, all internationally recruited staff members shall be required to move periodically to discharge new functions within or across duty stations under conditions established by the Secretary-General.

Applicants are urged to follow carefully all instructions available in the online recruitment platform, inspira. For more detailed guidance, applicants may refer to the Manual for the Applicant, which can be accessed by clicking on “Manuals” hyper-link on the upper right side of the inspira account-holder homepage.

The evaluation of applicants will be conducted on the basis of the information submitted in the application according to the evaluation criteria of the job opening and the applicable internal legislations of the United Nations including the Charter of the United Nations, resolutions of the General Assembly, the Staff Regulations and Rules, administrative issuances and guidelines. Applicants must provide complete and accurate information pertaining to their personal profile and qualifications according to the instructions provided in inspira to be considered for the current job opening. No amendment, addition, deletion, revision or modification shall be made to applications that have been submitted. Candidates under serious consideration for selection will be subject to reference checks to verify the information provided in the application.

Job openings advertised on the Careers Portal will be removed at 11:59 p.m. (New York time) on the deadline date.

No Fee THE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING). THE UNITED NATIONS DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS’ BANK ACCOUNTS.