Child Protection Team Leader
Lead and coordinate child protection activities effectively
Overview
Lead and coordinate child protection activities effectively
You have:
- Master's degree in law, social work, Psychology, gender studies, or related field.
- At least 3 years of proven experience in implementing protection programming human rights and/or advocacy work, preferably related to Child Protection.
- Minimum 3 years of management experience at a mid to senior level, managing a department or sector with multiple subordinates.
- Proven experience in community mobilization and community-based programming.
- Experience in training facilitation and inputting to training contents.
- Ability to provide technical support, trainings, and supervision of CP caseworkers.
- Proven experience working in displacement and emergency settings.
- Experience in organizing and facilitating capacity-building initiatives, including training for colleagues and partners.
- Familiarity with community-based protection programming and ability to incorporate lessons learned from similar experiences.
- Strong written and oral communication skills, effective in representation and liaison with external parties.
- Above average computer literacy (including Excel).
Contract
This is a DRC - National contract. More about DRC - National contracts.
DRC has been responding to various humanitarian crises in Lebanon since 2004, working with Palestinian, Iraqi and Syrian refugees. DRC received registration from the Ministry of Interior in 2011, and since then has focused primarily on responding to the Syrian refugee crisis in Lebanon and the resulting impact on Lebanese host community. DRC Lebanon’s focus is to ensure that we are able to respond to critical emerging humanitarian needs whilst improve the living conditions of displacement-affected populations and contribute to the achievement of durable solutions. With an annual portfolio of $12million, and with approximately 200+ staff, DRC is focusing its response in protection and economic recovery (Ec-Rec) sector in Bekka, North Lebanon and Beirut. DRC is also contributing to the evidence base and coordination structures in country through our Evidence Generation and referral information management (RIMs) teams.
About the job
The Protection Team Leader (Child Protection) under the direct line management of the Area Protection Manager, has the overall responsibility for managing, supervising and coordinating DRC’s Child Protection activities in Bekaa, and is responsible for the overall supervision of case management services and psycho-social support activities to children and caregivers, with a focus on victims of child rights violations.
Your main duties and responsibilities will be:
Technical Support and Supervision
- In collaboration with the Protection Specialist, supervise CP caseworkers and support them through the provision of technical guidance and age/gender appropriate and specialized support to girls and boys in need of case management (including on child labor, neglect and abuse) and psychosocial support activities for children and their caregivers;
- Hold inter-agency case management meetings for high-risk cases when needed;
- Attend Best Interest Determination meetings and advocate for the best interest and safety of the child
- Monitor the efficient and accurate updating of the CP case management database (CPIMS) and other data, including referrals data. Compile the data and make note of trends observed
- Conduct monthly review of open cases using supervision tools and develop systems for regular supervision of case management
- Hold regular supervision meetings with case workers and provide constructive feedback and develop plans to improve capacity gaps.
- Conduct group case supervision meetings with case management team to review cases, brainstorm possible responses and options.
- Provide regular and incremental trainings to build skills and knowledge on CP case management to DRC and partner staff;
- Develop and maintain effective working relationship with relevant stakeholders including partner agencies, community leaders and service providers
- Contribute to the maintenance of an up-to-date service mapping of service providers operating in the area and ensure that caseworkers are informed about the available services
- Work closely with DRC local partners and provide the needed field level support
- Remain abreast of SOPs and best practices at the field, on the national and global level.
- Ensure all CP caseworkers and partner staff are familiar with, practice and adhere to the Child Protection Minimum Standards and the National CP Case Management SOPs
- Act as inter-agency focal point of the CP case management hubs, receive and respond to case management referrals
- Identify technical gaps in the program and identify/implement solutions to address these gaps;
- Develop comprehensive and tailored capacity building plans for protection staff and implementing partners based on respective needs and ensuring quality services;
- Act as focal point for DRC partners in [add location] while leading the implementation of the agreed technical capacity building and coaching plan.
Staff management
- Maintain updated job descriptions, conduct interviews, orient new staff to the DRC and the Child Protection program;
- Day to day management and supervision of Child Protection staff, and ensuring that staff implement and respect best-practice and international standards in Child protection;
- Prepare and submit weekly and monthly work plans in a timely manner;
- Build the capacity of Protection Officers and Assistants to improve their range of capabilities related to the Child protection program and its activities;
- Maintain positive work relationship within the team, and promote team-building efforts;
- Monitor staff working hours, complete performance review with staff, ad ensure respect of DRC Code of Conduct;
- Ensure with the Area Protection Manager, field managers and the Safety team that protection activities are organized in a way that guarantees safety of beneficiary families, partners and DRC staff involved (i.e. confidentiality);
- Provide recommendations to the Child protection sector and program design based on evolving needs and field experience.
Grant Implementation and Reporting
- Ensure the implementation of protection programming and protection-related grants, including appropriate and timely spending plans of grants to achieve program goals, grants reporting contributions, use and distribution of supplies and resources;
- Understand and follow up on activities and assess progress of implementation, provide solutions and report issues when needed;
- Produce monthly reports and support the Area Protection Manager in the submission of timely, accurate and well-written donor reports and other reporting requirements of protection programming (including Donors’ reports and Activity info);
- Support the implementation of monitoring and evaluation tools and report on problems in the implementation of the program;
- With the support of Area Protection Manager and Protection Specialist, contribute to and provide field-related inputs for protection proposals during the proposal development process;
- Remain abreast of ongoing trends in Lebanon and in the region as related to child protection programming, and provide regular updates on these trends and how they affect programming.
Sector Coordination and representation
- Actively participate in relevant field-working groups related to Child Protection and co-chair the relevant working groups where relevant;
- Represent DRC Child Protection sector before relevant donors at field level.
- Actively participate in CP Working groups and other relevant sector working groups and coordination meetings
Monitoring & Evaluation
- Support the Area Protection Manager in overseeing and ensuring achievements of targets according to DRC and donors’ requirements through overall management of the child protection programming (through the use of indicators performance trackers and project MEL tools).
- Ensure implementation of monitoring and evaluation tools and report on problems in the implementation of the program;
- Oversee and ensure analysis of results and guide Child Protection staff to use these results to enhance program effectiveness and quality.
Accountability
- Ensure that the Child Protection program is compliant with DRC accountability principles and Core Humanitarian Standards.
- Ensure that Age, Gender and Diversity principles are mainstreamed into all activities related to Child Protection and work closely with other DRC sectors (incl. Economic Recovery and MEAL) to ensure that Child Protection is adequately addressed and mainstreamed across sectors and humanitarian interventions;
Other
- Any other duties as agreed with the Protection Specialist, Area Protection Manager and the Area Manager.
About you
To be successful in this role we expect you to have a Master’s degree in law, social work, Psychology, gender studies, or another related field.
Moreover, we also expect the following:
- At least 3 years of proven experience in implementation of protection programming human rights and/or advocacy work, preferable related to Child Protection
- Minimum 3 years of management experience at a mid to senior level, managing a department or a sector with multiple subordinates.
- Proven experience in community mobilization and community-based programming.
- Experience in training facilitation and inputting to training contents.
- Ability to provide technical support, trainings and supervision of CP caseworker.
- Proven experience working in displacement and emergency settings
- Experience in organizing and facilitating capacity-building initiatives, including trainings for colleagues and partners
- Familiarity with community-based protection programming and ability to incorporate lessons learned from similar experiences
- Experience in implementing projects through local partners and providing direct technical support to local organization
- Excellent interpersonal and problem-solving skills, diplomacy skills, flexibility and pro-activeness
- Strong planning and time management skills
- Comfortable in a multicultural environment, flexible with working hours and able to handle pressure and high workload
- Strong written and oral communication skills, effective in representation and liaison with external parties.
- Above average computer literacy (incl. Excel)
In this position, you are expected to demonstrate DRC’ five core competencies:
- Striving for excellence: You focus on reaching results while ensuring an efficient process.
- Collaborating: You involve relevant parties and encourage feedback.
- Taking the lead: You take ownership and initiative while aiming for innovation.
- Communicating: You listen and speak effectively and honestly.
- Demonstrating integrity: Upholding and promoting the highest standards of ethical and professional conduct in relation to DRC’s values and Code of Conduct, including safeguarding against sexual exploitation, abuse and harassment.
We offer
Contract length: 6 months Until October 2022
Band/Level: G1, Management
Duty Station: North of Lebanon
Start date: May 2022
Salary and conditions will be in accordance with Danish Refugee Council’s Terms of Employment; please refer to drc.ngo under Vacancies. For questions regarding the vacancy please contact sama.kanaan@drcl.ngo
Application process
All applicants must upload a cover letter and an updated CV (no longer than four pages) in English. Applications sent by email will not be considered.
Closing date for applications: Febraury 22, 2022
For further information about the Danish Refugee Council, please consult our website drc.ngo.
Potential interview questions
| Can you describe a time when you effectively managed a child protection case? | This question assesses your practical case management experience and problem-solving skills. | Provide a specific example that demonstrates your approach to managing the case and the outcomes achieved. |
| How do you ensure that your team members are competent in their roles? | The interviewer wants to understand your management style and commitment to staff development. | Pro members can see the explanation. |
| What strategies do you use to coordinate with external stakeholders in child protection? | Pro members can see the explanation. | Pro members can see the explanation. |
| How do you stay updated with best practices in child protection? | Pro members can see the explanation. | Pro members can see the explanation. |
| Describe a challenging situation in your previous work and how you handled it. | Pro members can see the explanation. | Pro members can see the explanation. |