Child Protection and GBV Case Management Assistant

Overview

Support delivery of case management services for vulnerable populations.

You have:

• Bachelor’s degree preferably in any discipline preferably in Social science/Social work/Psychology.
• Minimum of 3 years working experiences in the relevant field.
• Good command in English & Bengali, both written and verbal.
• Chittagong/Rohingya language skills will be taken into consideration.
• Ability to work under stressful condition and adaptive to local culture and situation.
• Good knowledge and skills in forecasting and budgeting.
• Good facilitation skill of Training, Seminar and Advocacy programs.
• Proven management and leadership ability.
• Competent in using MS Word, MS Excel, and PowerPoint presentation.

With 75 years of experience, our focus is on helping the most vulnerable children overcome poverty and experience fullness of life. We help children of all backgrounds, even in the most dangerous places, inspired by our Christian faith.

Come join our 31,000+ staff working in nearly 100 countries and share the joy of transforming vulnerable children’s life stories!

Employee Contract Type:

Local - Fixed Term Employee (Fixed Term)Job Description:

Position Purpose:

The CP & GBV Case Management Assistant supports the delivery of quality case management services for vulnerable children, adolescents, women, and survivors of GBV. The role assists in case intake, assessments, safety planning, referrals, follow‑up, documentation, and maintaining confidentiality in line with CPIMS/GBVIMS+ standards. The position works closely with community structures and service providers to ensure safe, timely, survivor‑centred, and child‑friendly support.

Key Responsibilities:

• Plan, conduct, and monitor CP & GBV activities, including PSS sessions, Girl Shine, awareness sessions, SSWG activities, and supervision of women leaders, ensuring high‑quality, timely, and accountable delivery.
• Provide survivor‑centred GBV case management, including safe intake, documentation, action planning, referrals (especially for clinical care), and strict confidentiality using GBVIMS and IASC standards.
• Track, document, and report CP & GBV cases and activities, ensuring accurate monthly data submission, regular follow‑ups, field visits, and proper use of CPIMS/GBVIMS+ for secure information management.
• Ensure strong data protection mechanisms, including secure management of visitor access (donors, SO, NO staff) and safeguarding sensitive children’s information in all formats.
• Coordinate implementation of CP activities, including community‑based child protection mechanisms, adolescent and youth clubs, and integrated programs, ensuring alignment with the project action plan.
• Work with CiC, partners, and inter‑agency CP/GBV working groups to ensure full compliance with CPiE, GBV, and WVI standards, including peace‑building and community engagement components.
• High‑quality CP & GBV activities delivered on time with strong community participation.
• Survivors receive safe, confidential, and comprehensive support following IASC/GBVIMS standards.
• Accurate and timely CP/GBV data is recorded, reported, and securely managed.
• Child and survivor information remains fully protected with controlled visitor access.
• CP programs and community structures function effectively according to the action plan.
• Strong coordination ensures compliance with CPiE, GBV, and WVI standards across partners.
• Arrange case review meeting with GBV and CP officer to updated case review information.
• Make timely consent based interagency referrals for survivors in need of other services and follow-up
• Participate in the interagency case review meetings as need to be.
• Follow-up with service providers, community-based support groups and the survivors themselves to ensure CP and GBV survivors receive timely support
• Coordinate discrete home visits by the outreach volunteers that minimize potential risks to survivors and the involved staff in consultation with the CP and GBV officer
• Maintain collaboration and cooperation with prevention team to ensure CP, GBV prevention service in the community area under supervision of their supervisor.
• Strengthen and maintain networks with community leaders, women leaders, service providers and camp management to ensure that survivors receive compassionate support from the community
• Participate in psychosocial assessment of women registering for women center activities and support the women empowerment supervisor to run group therapy and psycho education activities at the women center.
• Case review information is updated regularly for improved coordination. Survivors access timely, appropriate services through proper referrals and follow‑up.
• Inter‑agency recommendations are applied to enhance case quality.
• Survivors receive continuous, coordinated support from all service providers.
• Home visits are conducted safely, minimizing risks for survivors and staff.
• Prevention activities run smoothly through effective team collaboration. Community support systems strengthen compassionate care for survivors.
• Women receive appropriate psychosocial assessment and quality group sessions.
• Deliver ongoing mentorship to outreach volunteers supporting prevention and response work.
• Identify and build the capacity of community-based groups to provide ongoing psychosocial support to GBV survivors to facilitate their long-term recovery
• Participate in capacity building of other service providers and community-based structures to ensure that survivors receive compassionate support
• Knowledge sharing within the team members and support to others.
• Conduct capacity building training with Volunteer and Facilitator.
• volunteers and facilitators gain essential skills that enhance the quality and effectiveness of prevention and response activities in the community.
• Demonstrate understanding of and commitment to World Vision’s Core Values in the approach to work and relationships.
• Collaboration with different key working groups and have exposure visit.
• Learning and sharing capacity
• Work and Life balance
• Personal and professional development goal consistent with WV Response strategic goal.
• A staff member who consistently demonstrates World Vision’s Core Values through respectful work practices and positive relationships, actively collaborates with key working groups, and participates in exposure visits to strengthen learning

End Result:

• High quality CP & GBV activities delivered on time with strong community participation.
• Survivors receive safe, confidential, and comprehensive support following IASC/GBVIMS standards.
• Accurate and timely CP/GBV data is recorded, reported, and securely managed.
• Child and survivor information remains fully protected with controlled visitor access.
• CP programs and community structures function effectively according to the action plan.
• Strong coordination ensures compliance with CPiE, GBV, and WVI standards across partners.
• Case review information is updated regularly for improved coordination. Survivors access timely, appropriate services through proper referrals and follow up.
• Inter agency recommendations are applied to enhance case quality.
• Survivors receive continuous, coordinated support from all service providers.
• Home visits are conducted safely, minimizing risks for survivors and staff.
• Prevention activities run smoothly through effective team collaboration. Community support systems strengthen compassionate care for survivors.
• Women receive appropriate psychosocial assessment and quality group sessions.
• volunteers and facilitators gain essential skills that enhance the quality and effectiveness of prevention and response activities in the community.
• A staff member who consistently demonstrates World Vision’s Core Values through respectful work practices and positive relationships, actively collaborates with key working groups, and participates in exposure visits to strengthen learning

Knowledge, Skill & Experience:

Required Education, training, license, registration, and/or Certification:

• Bachelor’s degree preferably in any discipline preferably in Social science/Social work / Psychology/.
• Post graduate degree
• Clear Understanding on the issues project has to work on.
• Knowledge on current development and emergence issues
• Good conceptual and practical skill to write project concept paper and design documents of the project.
• Good knowledge and skills in forecasting and budgeting
• Baseline survey, Evaluation and Monitoring process and tools.
• Good facilitation skill of Training, Seminar and Advocacy programs.
• Proven management and leadership ability
• Good communication and networking skill
• Chittagong/Rohingya language skills will be taken into consideration. Good command in English & Bengali, both written and verbal.
• Decision making and conflict resolution skills
• Competent in using MS Word, MS Excel and PowerPoint presentation

Required Professional Experience:

• Minimum of 3 years working experiences in the relevant field.
• Ability to work under stressful condition and adaptive to local culture and situation

Req****uired Language(s): Bangla and Rohingya

Req****uired travel and/or work environment accommodations: Must be able to do multiple tasks and willingness to travel in various locations of BRCR as required

Salary: Negotiable

Compensation & Other Benefits: Weekly 2 holidays, Provident fund, Gratuity, Festival Bonus: 1, Other benifits as per organizations policy.

Workplace: Work at office, Employment Status: Full Time

World Vision is committed to first do no harm to children or adult beneficiaries, to respect the rights of all beneficiaries, and to uphold the best interests of children as a primary consideration in all actions and decisions; accordingly all the recruits will go through specific checks and compliance procedures in accordance to its Child and Adult Safeguarding Policy.

World Vision Bangladesh has zero tolerance towards incidents of violence or abuse against children or adults, including sexual exploitation or abuse, committed either by employees or others affiliated with our work. World Vision Bangladesh as Child Safe Organization discourages anyone to apply with prior record of conviction related with child neglect, abuse and exploitation.

Women & Persons with Disability are highly encouraged to apply.

Applicant Types Accepted:

Local Applicants Only

Apply now

Potential interview questions

Added 24 days ago - Updated 20 days ago - Source: wvi.org