CHIEF, OPERATIONS AND RESOURCE MANAGEMENT

Contract

This is a D-1 contract. This kind of contract is known as Professional and Director staff. It is normally internationally recruited only. It's a staff contract. It usually requires 15 years of experience, depending on education.

Salary

The salary for this job should be between 242,484 USD and 305,990 USD.

Please keep in mind that the salary displayed here is an estimation by UN Talent based on the location and the type of contract. It may vary depending on the organization. The recruiter should be able to inform you about the exact salary range. In case the job description contains another salary information, please refer to this one.

Org. Setting and Reporting This position is located in the Office of Under-Secretary-General in the Department for General Assembly and Conference Services (DGACM), New York. The incumbent reports to the Assistant Secretary-General (ASG). The focus of this position is to lead the team in support of integration of various conference-management enterprise solutions(CEM) developed by DGACM with each other and with the Secretariat enterprise platforms, Umoja and Inspira.

Responsibilities Within delegated authority, the Chief, Operations and Resource Management, will be responsible for the following duties: •Formulates and proposes the substantive work programme of the Conference and Events Management-Umoja Extension 2 project team focused on integration of the existing DGACM managed enterprise conference management systems with each other and Umoja and Inspira. •Develops, formulates project plan, initiates and coordinates project activities with multiple stakeholders to ensure that all necessary preparatory activities are completed by project executives and project managers in charge of the Conference and Event Management solutions and ensures a state of preparedness for integration. •Discusses requirements and proposed integration solutions with counterparts in DMSPC, DOS, DGACM offices in New York, Geneva, Vienna, Nairobi, Divisions of Administration, coordinates development and formulation of a statement of work for tasks assigned to the project team, prepares change requests and operationalizes a division of labor framework in support of the integration efforts. •Plans work of and oversees the project team, reaches out to counterpart in DGACM offices in Geneva, Vienna and Nairobi to facilitate common understanding of the project goals and implementation of work and activities internal to DGACM, outlines responsibilities framework and division of labor for project deliverables within the Department. •Coordinates the integration of activities undertaken by the above-mentioned capabilities and some project management capacities located in various conference services in the four duty stations, promotes and supports concerted efforts by all stakeholders. •Ensures that programmed activities are carried out in a timely fashion by all DGACM services and co-ordinates work in the different areas with the senior managers of the conference services. •Liaises with other entities of the Secretariat and organizations of the United Nations System, as appropriate.

•Proposes, leads and supervises the work programme of the Project Team under his/her responsibility, in order to identify and capture requirements for integration of the four enterprise Conference and Event Management (CEM) Systems developed and maintained by the Department for General Assembly and Conference Management (DGACM) between each other, as well as between them and the United Nations (UN) Umoja and Inspira enterprise systems, in order to facilitate effective mandate delivery and to achieve further operational efficiencies based on process automation, integration of business processes and data sharing, thus supporting transparency, monitoring of key performance indicators by the Department, and accurate reporting to the legislative and oversight bodies. The project goals address various oversight recommendations that relate to integration of CEM systems with other enterprise systems.

•Within areas of responsibility assigned by the ASG, co-ordinates the work carried out by different work units within DGACM, provides programmatic/substantive reviews of the inputs prepared by others, with the aim to: •facilitate steady progress in implementation of the agreed project plan; •ensure sustainable investment in further development of innovative solutions; •facilitate transition from projects into sustainable programmes, as directed by the legislative decisions; •establish a cost efficient and sustainable client support model; •create and oversee high-level KPIs for techno-functional capabilities, in consultation with the suppliers assigned to the project; •enhances established governance and accountability, provide regular updates to the DGACM Programme and Project Review Board. •Monitors project implementation at all stages, including the analysis of implementation challenges and initiating remediation actions; •Co-ordinates and oversees the preparation of the related elements for the reports for presentation to intergovernmental bodies such as the Advisory Committee on Administrative and Budget Questions, Committee for Programme Coordination, Committee on Conferences, the General Assembly and other policy-making organs, as appropriate. •Ensures that the outputs produced by the project team, in particular sets of non-technical and technical requirements as per OICT standards, are at high-quality; Outputs are clear, objective and based on comprehensive data. •Ensures that all outputs produced by the capabilities under his/her supervision meet required standards before completion to ensure they comply with the relevant mandates. •Oversees the programmatic/administrative tasks necessary for the functioning of the project team, including preparation of budgets, reporting on budget/programme performance, evaluation of staff performance (PAS), interviews of candidates for job openings, evaluation of candidates and preparation of inputs for results-based budgeting. •Acts as a certifying officer within the authority delegated by the ASG. •Recruits staff, taking due account of geographical balance. •Manages, guides, develops and trains staff under his/her supervision. •Fosters teamwork and communication among staff in the project team and across organizational boundaries. •Leads and supervises the organization of meetings, brainstorming sessions. on substantive issues. Manages the substantive preparation and organization of such meetings or seminars. •Arranges for the completion of projects assigned to the project team and ensures all documents are records and finalized. •Ensures handover of project activities to staff assigned to take over responsibilities at a programmatic level.

Competencies •Professionalism: Knowledge of the substantive field of work in general and of specific areas being supervised. Ability to produce reports and papers on technical issues and to review and edit the work of others. Ability to apply UN rules, regulations, policies and guidelines in work situations. Shows pride in work and in achievements; demonstrates professional competence and mastery of subject matter; is conscientious and efficient in meeting commitments, observing deadlines and achieving results; is motivated by professional rather than personal concerns; shows persistence when faced with difficult problems or challenges; remains calm in stressful situations. Must demonstrate a working knowledge of both IT innovative developments and IT management procedures. Must have a strong background, leading development and/or implementation of IT systems and demonstrate effective leadership abilities.

•Communication: Speaks and writes clearly and effectively; listens to others, correctly interprets messages from others and responds appropriately; asks questions to clarify, and exhibits interest in having two-way communication; tailors language, tone, style and format to match audience; demonstrates openness in sharing information and keeping people informed.

•Accountability: Takes ownership of all responsibilities and honours commitments; delivers outputs for which one has responsibility within prescribed time, cost and quality standards; operates in compliance with organizational regulations and rules; supports subordinates, provides oversight and takes responsibility for delegated assignments; takes personal responsibility for his/her own shortcomings and those of the work unit, where applicable.

•Leadership: Serves as a role model that other people want to follow: empowers others to translate vision into results; is proactive in developing strategies to accomplish objectives; establishes and maintains relationships with a broad range of people to understand needs and gain support; anticipates and resolves conflicts by pursuing mutually agreeable solutions; drives for change and improvements; does not accept the status quo; shows the courage to take unpopular stands. Provides leadership and takes responsibility for incorporating gender perspectives and ensuring the equal participation of women and men in all areas of work; demonstrates knowledge of strategies and commitment to the goal of gender balance in staffing.

•Judgement/Decision-making: Identifies the key issues in a complex situation, and comes to the heart of the problem quickly; gathers relevant information before making a decision; considers positive and negative impacts of decisions prior to making them; takes decisions with an eye to the impact on others and on the Organization; proposes a course of action or makes a recommendation based on all available information; checks assumptions against facts; determines that the actions proposed will satisfy the expressed and underlying needs for the decision; makes tough decisions when necessary.

Education Advanced university degree (Master’s degree or equivalent) in business or public administration, management, human resources management, finance, accounting, information technology, or related fields. A first-level university degree in combination with two additional years of qualifying experience may be accepted in lieu of the advanced university degree.

Work Experience A minimum of fifteen (15) years of progressively responsible and diversified professional experience in public and business administration, human resource management, finance, accounting, information technology or related area in a large international organization, is required.

Hands-on experience in business analysis, change management programmes in large organisations, and overall business architectures, is required.

Familiarity with software development methodologies is desirable.

Languages English and French are the working languages of the UN Secretariat. For this post, fluency in English (both oral and written) is required. Fluency in another official UN language is an advantage.

Assessment Evaluation of qualified candidates may include an assessment exercise and a competency-based interview.

Special Notice •This position is temporarily available until 31 December 2022, with possibility of extension, subject to availability of funds. If the selected candidate is a staff member from the United Nations Secretariat, the selection will be administered as a temporary assignment. The selected candidate is expected to start as soon as possible.

•While this temporary assignment may provide the successful applicant with an opportunity to gain new work experience, the selection for this position is for a limited period and has no bearing on the future incumbency of the post. An external candidate selected for this position is bound by the prevailing condition of the staff selection system under ST/AI/2010/3, as amended, and ST/AI/2010/4/Rev.1. A staff member holding a temporary appointment who is recruited in the Professional and above categories on a temporary appointment, and placed on a position authorized for one year or longer may not apply for or be reappointed to his/her current position within six months of the end of his/her current service. This provision does not apply to staff members holding temporary appointments and placed on positions authorized for one year or more in duty stations authorized for peacekeeping operations or special political missions.

•Subject to the funding source of the position, the eligibility for this temporary job opening may be limited to candidates based at the duty station.

•This temporary job opening may be limited to "internal candidates," who have been recruited through a competitive examination administered according to staff rule 4.16 or staff selection process including the review of a central review body established according to staff rule 4.15.

•Staff members of the United Nations common system organizations who will reach the mandatory age of separation or retirement within the duration of the current temporary need period are not eligible to apply.Submitting an application or selection for the current temporary job opening does not delay or increase the mandatory age of separation.

•Retirees above the mandatory age of separation who wish to be considered for the current temporary job opening must indicate the reason for their last separation as "retirement." Such retirees shall not be employed by the Organization, unless (a) the operational requirements of the Organization cannot be met by staff members who are qualified and available to perform the required functions; and (b) the proposed employment would not adversely affect the career development or redeployment opportunities of other staff members and represents both a cost-effective and operationally sound solution to meet the needs of the service.

•The United Nations Secretariat is committed to achieving 50/50 gender balance and geographical diversity in its staff. Female candidates are strongly encouraged to apply for this position.

•At the United Nations, the paramount consideration in the recruitment and employment of staff is the necessity of securing the highest standards of efficiency, competence and integrity. All employment decisions are made on the basis of qualifications and organizational needs. The United Nations is committed to creating a diverse and inclusive environment of mutual respect. The United Nations recruits and employs staff regardless of gender identity, sexual orientation, race, religious, cultural and ethnic backgrounds or disabilities. Reasonable accommodation for applicants with disabilities may be provided to support participation in the recruitment process when requested and indicated in the application.

United Nations Considerations According to article 101, paragraph 3, of the Charter of the United Nations, the paramount consideration in the employment of the staff is the necessity of securing the highest standards of efficiency, competence, and integrity. Candidates will not be considered for employment with the United Nations if they have committed violations of international human rights law, violations of international humanitarian law, sexual exploitation, sexual abuse, or sexual harassment, or if there are reasonable grounds to believe that they have been involved in the commission of any of these acts. The term “sexual exploitation” means any actual or attempted abuse of a position of vulnerability, differential power, or trust, for sexual purposes, including, but not limited to, profiting monetarily, socially or politically from the sexual exploitation of another. The term “sexual abuse” means the actual or threatened physical intrusion of a sexual nature, whether by force or under unequal or coercive conditions. The term “sexual harassment” means any unwelcome conduct of a sexual nature that might reasonably be expected or be perceived to cause offence or humiliation, when such conduct interferes with work, is made a condition of employment or creates an intimidating, hostile or offensive work environment, and when the gravity of the conduct warrants the termination of the perpetrator’s working relationship. Candidates who have committed crimes other than minor traffic offences may not be considered for employment.

Due regard will be paid to the importance of recruiting the staff on as wide a geographical basis as possible. The United Nations places no restrictions on the eligibility of men and women to participate in any capacity and under conditions of equality in its principal and subsidiary organs. The United Nations Secretariat is a non-smoking environment.

The paramount consideration in the appointment, transfer, or promotion of staff shall be the necessity of securing the highest standards of efficiency, competence, and integrity. By accepting an offer of appointment, United Nations staff members are subject to the authority of the Secretary-General and assignment by him or her to any activities or offices of the United Nations in accordance with staff regulation 1.2 (c). In this context, all internationally recruited staff members shall be required to move periodically to discharge new functions within or across duty stations under conditions established by the Secretary-General.

Applicants are urged to follow carefully all instructions available in the online recruitment platform, inspira. For more detailed guidance, applicants may refer to the Manual for the Applicant, which can be accessed by clicking on “Manuals” hyper-link on the upper right side of the inspira account-holder homepage.

The evaluation of applicants will be conducted on the basis of the information submitted in the application according to the evaluation criteria of the job opening and the applicable internal legislations of the United Nations including the Charter of the United Nations, resolutions of the General Assembly, the Staff Regulations and Rules, administrative issuances and guidelines. Applicants must provide complete and accurate information pertaining to their personal profile and qualifications according to the instructions provided in inspira to be considered for the current job opening. No amendment, addition, deletion, revision or modification shall be made to applications that have been submitted. Candidates under serious consideration for selection will be subject to reference checks to verify the information provided in the application.

Job openings advertised on the Careers Portal will be removed at 11:59 p.m. (New York time) on the deadline date.

No Fee THE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING). THE UNITED NATIONS DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS’ BANK ACCOUNTS.