CHIEF OF UNIT, INFORMATION SYSTEMS
Application deadline 7 months ago: Wednesday 15 Jun 2022 at 23:59 UTCOpen application form
This is a FS-6 contract. This kind of contract is known as Field Service. It usually requires 10 years of experience, depending on education. More about FS-6 contracts and their salaries.
Org. Setting and Reporting This position is located in the United Nations Peacekeeping Force in Cyprus (UNFICYP), Nicosia. The incumbent will report to the Chief Field Technology Section (FTS) or his/her designate.
Responsibilities Within limits of delegated authority, the Chief of Unit, Information Systems may be responsible for the following duties:
Manages the Information Systems Unit; plans and directs all major information systems, projects within the mission, monitoring the progress of systems analysis, design, development, testing and implementation of new, moderately complex systems, and/or, participates as a member of a team with responsibility for major components of more complex systems. Manages the Information Systems Unit budget, formulating and monitoring budget allocations and expenditures, verifying funding and ensuring no overrun occurs. Develops technical specifications for the procurement of equipment, and contractual services, and coordinates technical evaluation of offers and proposals received. Handles all aspects of contract administration including establishment of service level agreements with vendors and chargeback policy for users. Develops and recommends strategies to implement global information systems projects originating out of DOS/ICTD and the mission. Coordinates with ICTD UNHQ, New York, the GSC at UNLB and UNSBV, and other Field Missions on matters related to CITS support; Develops, implements and monitors Information systems standards, guidelines and procedures. Develops detailed systems and other functional specifications and user documentation for systems as required. Provides specialized advice to users, analyzing users' requirements and translating these into new applications; determines application systems integration and linkage issues. Maintains upgrades or enhances existing user systems; troubleshoots and provides continuing user support, to include resolving difficult problems, advising on the use of new techniques, monitoring transactions to measure performance and continued effectiveness of assigned systems, etc. Develops training materials, operating and user manuals; trains staff in assigned systems. Develops disaster recovery plans relating to Information Systems and ensures appropriate planning and training of those responsible. Researches, analyses and evaluates new technologies and makes recommendations for their deployment. Participates in writing reports and papers on systems-related topics, system requirements, Information strategy, etc. Provides professional leadership and work direction for the Information Systems Officers and other staff of the Unit; develops the yearly work plan, mentors and supervises the personnel of the Unit.
Competencies Professionalism: Conceptual and strategic analytical capacity to understand Telecommunications and Information Systems as enablers for business operational issues; ability to manage a diversified team of experts in the design and support of IT systems; good knowledge of organization's information systems and telecommunications infrastructure; ability to produce reports and papers on technical issues and to review and edit the work of others; ability to apply UN rules, regulations, policies and guidelines in work situations. Shows pride in work and in achievements; demonstrates professional competence and mastery of subject matter; is conscientious and efficient in meeting commitments, observing deadlines and achieving results; is motivated by professional rather than personal concerns; shows persistence when faced with difficult problems or challenges; remains calm in stressful situations. Takes responsibility for incorporating gender perspectives and ensuring the equal participation of women and men in all areas of work.
Teamwork: Works collaboratively with colleagues to achieve organizational goals; solicits input by genuinely valuing others’ ideas and expertise; is willing to learn from others; places team agenda before personal agenda; supports and acts in accordance with final group decision, even when such decisions may not entirely reflect own position; shares credit for team accomplishments and accepts joint responsibility for team shortcomings.
Client orientation: Considers all those to whom services are provided to be "clients" and seeks to see things from clients' point of view. Establishes and maintains productive partnerships with clients by gaining their trust and respect. Identifies clients' needs and matches them to appropriate solutions. Monitors ongoing developments inside and outside the clients' environment to keep informed and anticipate problems. Keeps clients informed of progress or setbacks in projects. Meets timeline for delivery of products or services to client.
Managing Performance: Delegates the appropriate responsibility, accountability and decision-making authority; makes sure that roles, responsibilities and reporting lines are clear to each staff member; accurately judges the amount of time and resources needed to accomplish a task and matches task to skills; monitors progress against milestones and deadlines; regularly discusses performance and provides feedback and coaching to staff; encourages risk-taking and supports creativity and initiative; actively supports the development and career aspirations of staff; appraises performance fairly.
Education High School diploma or equivalent. Technical training in education in the field of Telecommunications and Information Systems is desirable. Certifications in relevant areas of Information Systems and Technology, such as networking policies and information management is desirable.
Work Experience A minimum of ten (10) years (five (5) years with a first level university degree) of progressively responsible experience in information and telecommunications systems or related areas, including experience in developing and overseeing large centralized and globally distributed institutional systems is required.
Two years' experience providing services in information and telecommunication systems or related areas to or in a field operation of the United Nations common system or comparable international organization is desirable.
Two years experience in information and telecommunications systems or related areas in a conflict or post-conflict setting is desirable.
Experience in budget, staffing and performance management and reporting is desirable.
Experience in managing or supervising an ICT service-desk/helpdesk is desirable.
Languages French and English are the working languages of the UN Secretariat. For this post, fluency in English (both oral and written) is required.
Assessment Evaluation of qualified candidates may include an assessment exercise which may be followed by competency-based interview.
Special Notice This "Recruit from Roster" job opening is only open to roster applicants who are already placed on pre-approved rosters, following a review by a United Nations Central Review Body. Only roster applicants who were placed on rosters with similar functions at the same level are considered to be eligible candidates. Eligible applicants receive an email inviting them to apply. Rostered applicants are encouraged to apply only if they are interested and available to take up the position at the duty station/s specified in the Job Opening. Applying to this job opening carries an expectation to accept the offer, if selected.
The United Nations Secretariat is committed to achieving 50/50 gender balance and geographical diversity in its staff. Female candidates are strongly encouraged to apply for this position.
United Nations Considerations According to article 101, paragraph 3, of the Charter of the United Nations, the paramount consideration in the employment of the staff is the necessity of securing the highest standards of efficiency, competence, and integrity. Candidates will not be considered for employment with the United Nations if they have committed violations of international human rights law, violations of international humanitarian law, sexual exploitation, sexual abuse, or sexual harassment, or if there are reasonable grounds to believe that they have been involved in the commission of any of these acts. The term “sexual exploitation” means any actual or attempted abuse of a position of vulnerability, differential power, or trust, for sexual purposes, including, but not limited to, profiting monetarily, socially or politically from the sexual exploitation of another. The term “sexual abuse” means the actual or threatened physical intrusion of a sexual nature, whether by force or under unequal or coercive conditions. The term “sexual harassment” means any unwelcome conduct of a sexual nature that might reasonably be expected or be perceived to cause offence or humiliation, when such conduct interferes with work, is made a condition of employment or creates an intimidating, hostile or offensive work environment, and when the gravity of the conduct warrants the termination of the perpetrator’s working relationship. Candidates who have committed crimes other than minor traffic offences may not be considered for employment.
Due regard will be paid to the importance of recruiting the staff on as wide a geographical basis as possible. The United Nations places no restrictions on the eligibility of men and women to participate in any capacity and under conditions of equality in its principal and subsidiary organs. The United Nations Secretariat is a non-smoking environment.
The paramount consideration in the appointment, transfer, or promotion of staff shall be the necessity of securing the highest standards of efficiency, competence, and integrity. By accepting an offer of appointment, United Nations staff members are subject to the authority of the Secretary-General and assignment by him or her to any activities or offices of the United Nations in accordance with staff regulation 1.2 (c). In this context, all internationally recruited staff members shall be required to move periodically to discharge new functions within or across duty stations under conditions established by the Secretary-General.
Applicants are urged to follow carefully all instructions available in the online recruitment platform, inspira. For more detailed guidance, applicants may refer to the Manual for the Applicant, which can be accessed by clicking on “Manuals” hyper-link on the upper right side of the inspira account-holder homepage.
The evaluation of applicants will be conducted on the basis of the information submitted in the application according to the evaluation criteria of the job opening and the applicable internal legislations of the United Nations including the Charter of the United Nations, resolutions of the General Assembly, the Staff Regulations and Rules, administrative issuances and guidelines. Applicants must provide complete and accurate information pertaining to their personal profile and qualifications according to the instructions provided in inspira to be considered for the current job opening. No amendment, addition, deletion, revision or modification shall be made to applications that have been submitted. Candidates under serious consideration for selection will be subject to reference checks to verify the information provided in the application.
Job openings advertised on the Careers Portal will be removed at 11:59 p.m. (New York time) on the deadline date.
No Fee THE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING). THE UNITED NATIONS DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS’ BANK ACCOUNTS.