CHIEF OF SERVICE CENTER

Contract

This is a P-5 contract. This kind of contract is known as Professional and Director staff. It is normally internationally recruited only. It's a staff contract. It usually requires 10 years of experience, depending on education.

Salary

The salary for this job should be between 163,643 USD and 205,081 USD.

Please keep in mind that the salary displayed here is an estimation by UN Talent based on the location and the type of contract. It may vary depending on the organization. The recruiter should be able to inform you about the exact salary range. In case the job description contains another salary information, please refer to this one.

Org. Setting and Reporting The position is located in the Kuwait Joint Support Office (KJSO), Kuwait. The position reports to the Chair of the RSCE-KJSO Joint Steering Committee and assumes overall responsibility for the implementation of the mandate of KJSO. The Office provides efficient transactional services to its client missions in the areas of human resources, travel services management and finance operations.

Responsibilities Within delegated authority, the Chief of KJSO will be responsible for the following functions.

•Contributes to the implementation of the KJSO and client missions mandate by providing the necessary managerial, logistical and administrative support required for the fulfilment of the mandate, including such areas as budget, finance, human resources management, logistics, payroll, travel communications, transport, etc.

•Certifies KJSO and its client missions expenditure.

•Advises the Office and its client missions on all matters pertaining to human resources, travel services management and finance operations..

•Plans, organizes, implements, manages and oversees the activities of all integrated services for administrative, human resources, travel management and financial operations. .

•Provides optimal service delivery and achieving KJSO’s operational targets and key performance indicators (KPIs) as required by RSCE-KJSO Joint Steering Committee and other relevant Headquarters entities. Provides quarterly update on achievements, operational challenges and new initiatives of the Office.

•Identifies broad strategies required for the development and implementation of the result based budgetary framework that reflects KJSO’s work programme vis-à-vis its client missions. Aligns and harmonizes KJSO’s service delivery with the Organization’s shared services strategy.

•Ensures development, preparation, coordination and monitoring of KJSO’s work plans, strategies and programmes and coordinates with its client missions in securing the required human and financial resources for the KJSO’s budget submissions.

•Establishes a set of sound policies, procedures, practices, standards and tools that are consistent with UN regulations, rules, policies and practice in order to ensure proper budget, accounting, financial and human resources management and control. •Liaises, negotiates and coordinates with the host government with respect to agreements between the United Nations and the host government.

•Ensures cooperation and integration of administrative and logistical resources in order to achieve greater efficiency without impacting service delivery. Monitors and manages OLAs/SLAs between KJSO and its client missions.

•Provides guidance, support and supervision to senior administrative and logistics support staff as well as coordination with the resident and external auditors on audit and evaluation services related queries and recommendations, as appropriate.

•Ensures the provision of guidance, performance evaluation, supervision and mentoring to all administrative support and other staff in the areas of his/her responsibility.

•Maintains good order and discipline of staff under his/her overall supervision.

•Represents the Office at meetings, protocol and ceremonial occasions, etc. Performs related duties as may be required, e.g., provides briefing to visiting senior officials from missions or Headquarters, administrative and technical support activities, etc.

•Performs other related work as required.

Competencies Professionalism: Ability to provide seasoned effective specialized advice in a broad range of human resources, financial, and administrative areas. Shows pride in work and in achievements; demonstrates professional competence and mastery of subject matter; is conscientious and efficient in meeting commitments, observing deadlines and achieving results; is motivated by professional rather than personal concerns; shows persistence when faced with difficult problems or challenges; remains calm in stressful situations. Takes responsibility for incorporating gender perspectives and ensuring the equal participation of women and men in all areas of work

Client Orientation: Considers all those to whom services are provided to be “clients” and seeks to see things from clients’ point of view; Establishes and maintains productive partnerships with clients by gaining their trust and respect; Identifies clients’ needs and matches them to appropriate solutions; Monitors ongoing developments inside and outside the clients’ environment to keep informed and anticipate problems; Keeps clients informed of progress or setbacks in projects; Meets timeline for delivery of products or services to client.

Accountability: Takes ownership of all responsibilities and honours commitments; Delivers outputs for which one has responsibility within prescribed time, cost and quality standards; Operates in compliance with organizational regulations and rules; Supports subordinates, provides oversight and takes responsibility for delegated assignments; Takes personal responsibility for his/her own shortcomings and those of the work unit, where applicable.

Leadership: Serves as a role model that other people want to follow; Empowers others to translate vision into results; Is proactive in developing strategies to accomplish objectives; Establishes and maintains relationships with a broad range of people to understand needs and gain support; Anticipates and resolves conflicts by pursuing mutually agreeable solutions; Drives for change and improvement, does not accept the status quo; Shows the courage to take unpopular stands; Provides leadership and takes responsibility for incorporating gender perspectives and ensuring the equal participation of women and men in all areas of work; demonstrates knowledge of strategies and commitment to the goal of gender balance in staffing.

Vision: Identifies strategic issues, opportunities and risks; Clearly communicates links between the Organization’s strategy and the work unit’s goals; Generates and communicates broad and compelling organizational direction, inspiring others to pursue that same direction; Conveys enthusiasm about future possibilities.

Education Advanced university degree (Masters or equivalent) in business or public administration, human resources management, finance, accounting, project management or a related area. A first level university degree in combination with two additional years of qualifying experience may be accepted in lieu of the advance university degree.

Work Experience A minimum of ten (10) years of experience in administration, budget & finance, human resources management or related field is required. Experience providing services to or in a field operation of the United Nations Common System or a comparable international organization is desirable. Hands on experience with UN administrative/financial policies practices and procedures is desirable. Experience managing a large team in a fast-paced, high-intensity work environment is highly desirable. Experience working with shared services is desirable. Experience in change management or leading a team through transitions is desirable.

Languages English and French are the working languages of the United Nations Secretariat. For the position advertised, fluency in oral and written English is required. Knowledge of another official UN language is desirable.

Assessment Previously rostered candidates are not subject to any further assessment and as such, will not be invited for such an assessment.

Special Notice This "Recruit from Roster" job opening is only open to roster applicants who are already placed on pre-approved rosters, following a review by a United Nations Central Review Body. Only roster applicants who were placed on rosters with similar functions at the same level are considered to be eligible candidates. Eligible applicants receive an email inviting them to apply. Rostered applicants are encouraged to apply only if they are interested and available to take up the position at the duty station/s specified in the Job Opening. Applying to this job opening carries an expectation to accept the offer, if selected.

United Nations Considerations According to article 101, paragraph 3, of the Charter of the United Nations, the paramount consideration in the employment of the staff is the necessity of securing the highest standards of efficiency, competence, and integrity. Candidates will not be considered for employment with the United Nations if they have committed violations of international human rights law, violations of international humanitarian law, sexual exploitation, sexual abuse, or sexual harassment, or if there are reasonable grounds to believe that they have been involved in the commission of any of these acts. The term “sexual exploitation” means any actual or attempted abuse of a position of vulnerability, differential power, or trust, for sexual purposes, including, but not limited to, profiting monetarily, socially or politically from the sexual exploitation of another. The term “sexual abuse” means the actual or threatened physical intrusion of a sexual nature, whether by force or under unequal or coercive conditions. The term “sexual harassment” means any unwelcome conduct of a sexual nature that might reasonably be expected or be perceived to cause offence or humiliation, when such conduct interferes with work, is made a condition of employment or creates an intimidating, hostile or offensive work environment, and when the gravity of the conduct warrants the termination of the perpetrator’s working relationship. Candidates who have committed crimes other than minor traffic offences may not be considered for employment.

Due regard will be paid to the importance of recruiting the staff on as wide a geographical basis as possible. The United Nations places no restrictions on the eligibility of men and women to participate in any capacity and under conditions of equality in its principal and subsidiary organs. The United Nations Secretariat is a non-smoking environment.

Applicants are urged to follow carefully all instructions available in the online recruitment platform, inspira. For more detailed guidance, applicants may refer to the Manual for the Applicant, which can be accessed by clicking on “Manuals” hyper-link on the upper right side of the inspira account-holder homepage.

The evaluation of applicants will be conducted on the basis of the information submitted in the application according to the evaluation criteria of the job opening and the applicable internal legislations of the United Nations including the Charter of the United Nations, resolutions of the General Assembly, the Staff Regulations and Rules, administrative issuances and guidelines. Applicants must provide complete and accurate information pertaining to their personal profile and qualifications according to the instructions provided in inspira to be considered for the current job opening. No amendment, addition, deletion, revision or modification shall be made to applications that have been submitted. Candidates under serious consideration for selection will be subject to reference checks to verify the information provided in the application.

Job openings advertised on the Careers Portal will be removed at 11:59 p.m. (New York time) on the deadline date.

No Fee THE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING). THE UNITED NATIONS DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS’ BANK ACCOUNTS.