CHIEF OF SECTION, SERVICE DELIVERY

This opening expired 2 years ago. Do not try to apply for this job.

UN MINURSO - United Nations Mission for the Referendum in Western Sahara

Open positions at UN MINURSO
Logo of UN MINURSO

Application deadline 2 years ago: Sunday 27 Mar 2022 at 23:59 UTC

Open application form

Contract

This is a P-5 contract. This kind of contract is known as Professional and Director staff. It is normally internationally recruited only. It's a staff contract. It usually requires 10 years of experience, depending on education.

Salary

The salary for this job should be between 110,869 USD and 138,944 USD.

Salary for a P-5 contract in Laayoune

The international rate of 110,869 USD, with an additional 0% (post adjustment) at this the location, applies. Please note that depending on the location, a higher post adjustment might still result in a lower purchasing power.

Please keep in mind that the salary displayed here is an estimation by UN Talent based on the location and the type of contract. It may vary depending on the organization. The recruiter should be able to inform you about the exact salary range. In case the job description contains another salary information, please refer to this one.

More about P-5 contracts and their salaries.

Org. Setting and Reporting This position is located in the United Nations Mission for the Referendum in Western Sahara (MINURSO) based in Laayoune. The Chief Service Delivery reports to the Chief of Mission Support. S/he is responsible for the overall management of technical and logistical support services to all Mission components through planning, coordinating and delivering integrated technical and logistical services, such as engineering, medical, fuel, rations, general supply, aviation, vehicle fleet management, including management of staff, assets and budgetary resources.

Responsibilities Within the delegated authority, the Chief Service Delivery will be responsible for the following duties:

•Exercises managerial and supervisory control over all logistics, technical and operational support services within the Service Delivery pillar, working in close cooperation with MSD Service Chiefs to ensure that the demands for goods and services are planned and resourced, forecasted, accurate, and submitted in a timely manner to allow for processing through supply chain in time to meet the clients requirements. Contributes to planning for and resourcing operational requirements in close coordination with all Mission components to ensure successful implementation of mission mandated tasks.

•Manages and coordinates all multifunctional support services requirements between the UN Headquarters, Mission components and other UN and non-UN entities to ensure efficiency and effectiveness of the support services. Acts as the principal liaison between the Mission and the Regional Service Centre/Global Service Centre as appropriate and Headquarters for support delivery services matters and co-ordinates day to day support services at Mission Headquarters and Sectors/Field Offices. Implements UNHQ policy and develops mission procedures to ensure support services satisfy UN regulations and rules.

•Initiates the development and implementation of the service delivery work plan, priorities and anticipated requirements. Implements policies and procedures to facilitate achieving work plan goals.

•Develops and monitors KPIs to ensure consistency and improvements in service delivery.

•Conducts overall planning and coordination of logistics support services for deployment of civilian, military and police in all Sectors of the Mission. Ensures that logistical requirements take account of gender-specific needs. Acts as , work force planner, Hiring Manager and First Reporting Officer for the Service Delivery pillar and Section Chiefs respectively. Manages and supervises an integrated civilian, military and police mission support organization that is trained, resourced and motivated to meet clients requirements in execution of the Mandate. Participates in the selection of senior military or police staff officers assigned to his/her Service.

•Assumes responsibilities of certifying officer for the budget allocation to Mission Service Delivery, and will be required to chair or be a member of technical and operational bodies. Advises senior management (CMS, Head of Military or Police Components or any other relevant civilian Head of Component), on support services management, structures and staffing levels to ensure that they are, at all times, adequate to meet the requirements of the mission support concept.

•Ensures timely and proper management of UN owned assets and contractual services of high financial value under the control of Service Delivery.

•Coordinates budgetary requirements for Service Delivery pillar, submitting budget performance reports and contributing to Mission overall budget submission in close coordination with Mission Service Chiefs and CMS.

•Provides technical and professional response to BOA, OIOS audit observations and ensures that agreed observations are implemented in a timely manner.

•Performs other related duties including deputising for CMS as required.

Competencies Professionalism: Knowledge of the substantive field of work in the area of logistics service delivery. Ability to produce reports and papers on technical issues and to review and edit the work of others. Ability to apply UN rules, regulations, policies and guidelines in work situations. Ability to apply discretion and sound judgment in applying technical expertise to resolve complex and/or sensitive issues. Knowledge of logistics service delivery operations, procedures and practices. Knowledge of project management. Ability to develop and ability to apply logistics service delivery procedures and programmes. Ability to provide professional technical advice in a broad range of logistics service delivery areas. Knowledge of institutional mandates, policies and guidelines related to logistics service delivery and knowledge of the institutions of the UN system. Excellent negotiating and leadership skills. Shows pride in work and in achievements; Demonstrates professional competence and mastery of subject matter; Is conscientious and efficient in meeting commitments, observing deadlines and achieving results; Is motivated by professional rather than personal concerns; Shows persistence when faced with difficult problems or challenges; remains calm in stressful situations.

Planning and Organizing: Develops clear goals that are consistent with agreed strategies. Identifies priority activities and assignments; adjusts priorities as required. Allocates appropriate amount of time and resources for completing work. Foresees risks and allows for contingencies when planning. Monitors and adjusts plans and actions as necessary. Uses time efficiently.

Accountability: Takes ownership of all responsibilities and honours commitments; Delivers outputs for which one has responsibility within prescribed time, cost and quality standards; Operates in compliance with organizational regulations and rules; Supports subordinates, provides oversight and takes responsibility for delegated assignments; Takes personal responsibility for his/her own shortcomings and those of the work unit, where applicable.

Leadership: Serves as a role model that other people want to follow; Empowers others to translate vision into results; Is proactive in developing strategies to accomplish objectives; Establishes and maintains relationships with a broad range of people to understand needs and gain support; Anticipates and resolves conflicts by pursuing mutually agreeable solutions; Drives for change and improvement, does not accept the status quo; Shows the courage to take unpopular stands; Provides leadership and takes responsibility for incorporating gender perspectives and ensuring the equal participation of women and men in all areas of work; demonstrates knowledge of strategies and commitment to the goal of gender balance in staffing.

Managing Performance: Delegates the appropriate responsibility, accountability and decision-making authority; Makes sure that roles, responsibilities and reporting lines are clear to each staff member; Accurately judges the amount of time and resources needed to accomplish a task and matches task to skills; Monitors progress against milestones and deadlines; Regularly discusses performance and provides feedback and coaching to staff; Encourages risk-taking and supports creativity and initiative; Actively supports the development and career aspirations of staff; Appraises performance fairly.

Education Advanced university degree (Master’s degree or equivalent) in business administration, engineering, logistics, medical, aviation, or related field. A first-level university degree in combination with two additional years of qualifying work experience may be accepted in lieu of the advanced university degree.

Certification in PRINCE2 or equivalent project management methodologies is desirable. Certification in Managing Successful Programmes (MSP) or equivalent programme methodologies is desirable.

Work Experience A minimum of ten (10) years of progressively responsible experience in any of the following areas of logistics service delivery is required: vehicle fleet management, air operations, medical services, information and communications technology (ICT), construction, building/facilities management, conference management, rations management, fuel management, contract management or programme/project management.

Four (04) years of management experience in the areas of logistics service delivery is required.

Experience in the areas of logistics service delivery at the international level is desirable.

Experience in managing, planning or supporting complex logistics service delivery in a complex, volatile, conflict or post-conflict setting is desirable.

Languages English and French are the working languages of the United Nations Secretariat. For the position advertised, fluency in English (oral and written) is required. Knowledge of French or Arabic is desirable.

Assessment Previously rostered candidates are not subject to any further assessment and as such, will not be invited for such an assessment.

Special Notice This "Recruit from Roster" job opening is only open to roster applicants who are already placed on pre-approved rosters, following a review by a United Nations Central Review Body. Only roster applicants who were placed on rosters with similar functions at the same level are considered to be eligible candidates. Eligible applicants receive an email inviting them to apply. Rostered applicants are encouraged to apply only if they are interested and available to take up the position at the duty station/s specified in the Job Opening. Applying to this job opening carries an expectation to accept the offer, if selected. The United Nations Secretariat is committed to achieving 50/50 gender balance in its staff. Female candidates are strongly encouraged to apply for this position.

United Nations Considerations According to article 101, paragraph 3, of the Charter of the United Nations, the paramount consideration in the employment of the staff is the necessity of securing the highest standards of efficiency, competence, and integrity. Candidates will not be considered for employment with the United Nations if they have committed violations of international human rights law, violations of international humanitarian law, sexual exploitation, sexual abuse, or sexual harassment, or if there are reasonable grounds to believe that they have been involved in the commission of any of these acts. The term “sexual exploitation” means any actual or attempted abuse of a position of vulnerability, differential power, or trust, for sexual purposes, including, but not limited to, profiting monetarily, socially or politically from the sexual exploitation of another. The term “sexual abuse” means the actual or threatened physical intrusion of a sexual nature, whether by force or under unequal or coercive conditions. The term “sexual harassment” means any unwelcome conduct of a sexual nature that might reasonably be expected or be perceived to cause offence or humiliation, when such conduct interferes with work, is made a condition of employment or creates an intimidating, hostile or offensive work environment, and when the gravity of the conduct warrants the termination of the perpetrator’s working relationship. Candidates who have committed crimes other than minor traffic offences may not be considered for employment.

Due regard will be paid to the importance of recruiting the staff on as wide a geographical basis as possible. The United Nations places no restrictions on the eligibility of men and women to participate in any capacity and under conditions of equality in its principal and subsidiary organs. The United Nations Secretariat is a non-smoking environment.

The paramount consideration in the appointment, transfer, or promotion of staff shall be the necessity of securing the highest standards of efficiency, competence, and integrity. By accepting an offer of appointment, United Nations staff members are subject to the authority of the Secretary-General and assignment by him or her to any activities or offices of the United Nations in accordance with staff regulation 1.2 (c). In this context, all internationally recruited staff members shall be required to move periodically to discharge new functions within or across duty stations under conditions established by the Secretary-General.

Applicants are urged to follow carefully all instructions available in the online recruitment platform, inspira. For more detailed guidance, applicants may refer to the Manual for the Applicant, which can be accessed by clicking on “Manuals” hyper-link on the upper right side of the inspira account-holder homepage.

The evaluation of applicants will be conducted on the basis of the information submitted in the application according to the evaluation criteria of the job opening and the applicable internal legislations of the United Nations including the Charter of the United Nations, resolutions of the General Assembly, the Staff Regulations and Rules, administrative issuances and guidelines. Applicants must provide complete and accurate information pertaining to their personal profile and qualifications according to the instructions provided in inspira to be considered for the current job opening. No amendment, addition, deletion, revision or modification shall be made to applications that have been submitted. Candidates under serious consideration for selection will be subject to reference checks to verify the information provided in the application.

Job openings advertised on the Careers Portal will be removed at 11:59 p.m. (New York time) on the deadline date.

No Fee THE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING). THE UNITED NATIONS DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS’ BANK ACCOUNTS.

Added 2 years ago - Updated 2 years ago - Source: careers.un.org