Chief, Information Management, Communications and Technology Section

Contract

This is a P-5 contract. This kind of contract is known as Professional and Director staff. It is normally internationally recruited only. It's a staff contract. It usually requires 10 years of experience, depending on education.

Salary

The salary for this job should be between 156,880 USD and 196,606 USD.

Please keep in mind that the salary displayed here is an estimation by UN Talent based on the location and the type of contract. It may vary depending on the organization. The recruiter should be able to inform you about the exact salary range. In case the job description contains another salary information, please refer to this one.

Org. Setting and Reporting The mandate of the United Nations Economic and Social Commission for Asia and the Pacific (ESCAP) is to promote regional cooperation for inclusive economic and social development in the Asian and Pacific region. ESCAP's role as a regional development arm of the United Nations Secretariat is to support its membership, through its analytical, normative and technical cooperation, to respond to the development priorities and changing needs of the Asian and Pacific region. This position is located in the Division of Administration. The Chief of Section reports directly to the Director of Administration.

Responsibilities - Provides policy guidance to the Chief of Division on ICT strategy development and management of the implementation of ICT strategy, policies and procedures. - Plans and oversees the management of activities undertaken by the Section; ensures that work programmes are carried out in a timely fashion, coordinating diverse projects in the Section and in liaison with other organizations and agencies as appropriate. - Manages, supervises and carries out the work programme of the Section under his/her responsibility. Co-ordinates the work carried out by the Section; provides substantive reviews of drafts prepared by others. - Conceptualizes and oversees ICT projects' lifecycle closely: requirement analysis, specification, design, development, testing, deployment and support. Leads and coaches Section's staff to adhere to methodologies. - Provide authoritative technical and policy advice to the senior management team on information security; reviews ICT risk assessments regularly; ensures that ESCAP keeps the certification in IS0-27001. - Leads and directs the team to ensure ICT connectivity between ESCAP and its remote offices (regional institutes and sub-regional offices). - Develops and monitors performance measures in ICT infrastructure to support business continuity on­ site and off-site, and disaster recovery, for ESCAP and its remote offices. - Ensures the development of high standard of ICT service delivery, procedures and practices to maintain a stable and effective systems environment, as well as ensuring client satisfaction of the service. - Develops innovative solutions and defines business models for cost recovery depending on services provided. - Contributes to the reporting on budget performance, particularly those presented in biannual and/or annual reports. - Ensures that the outputs produced by the Section maintain high-quality standards; that reports are clear, objective and based on comprehensive data. - Prepares inputs for the work programme of the Division, determining priorities, and allocating resources for the completion of outputs and their timely delivery. - Carries out administrative tasks necessary for the functioning of the Section, including preparation of budgets, assigning and monitoring of performance parameters and critical indicators, reporting on budget/programme performance, preparation of inputs for results-based budgeting, evaluation of staff performance (PAS), interviews of candidates for job openings and evaluation of candidates. - Recruits staff for Section taking due account geographical and gender balance and other institutional values. - Manages, guides, develops and trains staff under his/her supervision. - Fosters teamwork and communication among staff in the Section and across organizational boundaries.

Competencies Professionalism

- Strong knowledge of ICT fields of work. - Ability to produce reports and papers on technical issues and to review and edit the work of others. - Ability to apply UN rules, regulations, policies and guidelines in work situations. - Shows pride in work and in achievements; demonstrates professional competence and mastery of subject matter; is conscientious and efficient in meeting commitments, observing deadlines and achieving results; is motivated by professional rather than personal concerns; shows persistence when faced with difficult problems or challenges; remains calm in stressful situations.

Accountability

-Takes ownership of all responsibilities and honours commitments -Delivers outputs for which one has responsibility within prescribed time, cost and quality standards -Operates in compliance with organizational regulations and rules -Supports subordinates, provides oversight and takes responsibility for delegated assignments -Takes personal responsibility for his/her own shortcomings and those of the work unit, where applicable.

Creativity

-Actively seeks to improve programmes or services -Offers new and different options to solve problems or meet client needs -Promotes and persuades others to consider new ideas -Takes calculated risks on new and unusual ideas; thinks "outside the box" -Takes an interest in new ideas and new ways of doing things -Is not bound by current thinking or traditional approaches

Leadership

-Serves as a role model that other people want to follow -Empowers others to translate vision into results -Is proactive in developing strategies to accomplish objectives -Establishes and maintains relationships with a broad range of people to understand needs and gain support -Anticipates and resolves conflicts by pursuing mutually agreeable solutions -Drives for change and improvement; does not accept the status quo -Shows the courage to take unpopular stands

Managing Performance

-Delegates the appropriate responsibility, accountability and decision-making authority -Makes sure that roles, responsibilities and reporting lines are clear to each staff member -Accurately judges the amount of time and resources needed to accomplish a task and matches task to skills -Monitors progress against milestones and deadlines -Regularly discusses performance and provides feedback and coaching to staff -Encourages risk-taking and supports creativity and initiative -Actively supports the development and career aspirations of staff -Appraises performance fairly

Education Advanced university degree (Master's degree or equivalent) in computer science, information technology, or related fields. A first-level university degree in combination with two additional years of qualifying experience may be accepted in lieu of the advanced university degree.

Work Experience A minimum of ten years of progressively responsible experience in planning, design, development, implementation and maintenance of computer information systems or related area is required.

A minimum of six years of international and supervisory experience in leading IT teams, in information technology infrastructure, web development, system analysis, design and development, and service desk, is required.

Experience in leading large scale change management project(s) related to ICT, including briefings or presentations to senior management and external stakeholders on key initiatives and projects is required.

Experience in facilitating innovation and innovative solutions is required.

Experience in maintaining up-to-date knowledge of ICT technological applications, including future projections on the potentials of current and new technologies, is highly desirable.

Experience in data strategy development / implementation, data-driven change or digital transformation efforts is desirable.

Experience providing policy advice to senior managers on systems development in a changing business environment and the implications of various alternatives, on business applications planned for future needs and other related issues, is desirable.

Languages English and French are the working languages of the United Nations Secretariat. For the post advertised, fluency in English is required. Knowledge of another UN official language is an advantage.

Assessment Qualified applicants will be assessed through a competency-based interview and/or other assessment methods.

Special Notice This is a temporary position and will initially be available from 1 June through 30 November 2022.

If selected, an internal candidate will be on temporary assignment to the post; an external candidate will initially be offered a temporary appointment. Any extension of appointment is subject to satisfactory performance and continued availability of the post.

ESCAP is committed to promoting diversity and gender equality within the Secretariat. Women candidates are strongly encouraged to apply.

United Nations Considerations According to article 101, paragraph 3, of the Charter of the United Nations, the paramount consideration in the employment of the staff is the necessity of securing the highest standards of efficiency, competence, and integrity. Candidates will not be considered for employment with the United Nations if they have committed violations of international human rights law, violations of international humanitarian law, sexual exploitation, sexual abuse, or sexual harassment, or if there are reasonable grounds to believe that they have been involved in the commission of any of these acts. The term “sexual exploitation” means any actual or attempted abuse of a position of vulnerability, differential power, or trust, for sexual purposes, including, but not limited to, profiting monetarily, socially or politically from the sexual exploitation of another. The term “sexual abuse” means the actual or threatened physical intrusion of a sexual nature, whether by force or under unequal or coercive conditions. The term “sexual harassment” means any unwelcome conduct of a sexual nature that might reasonably be expected or be perceived to cause offence or humiliation, when such conduct interferes with work, is made a condition of employment or creates an intimidating, hostile or offensive work environment, and when the gravity of the conduct warrants the termination of the perpetrator’s working relationship. Candidates who have committed crimes other than minor traffic offences may not be considered for employment.

Due regard will be paid to the importance of recruiting the staff on as wide a geographical basis as possible. The United Nations places no restrictions on the eligibility of men and women to participate in any capacity and under conditions of equality in its principal and subsidiary organs. The United Nations Secretariat is a non-smoking environment.

The paramount consideration in the appointment, transfer, or promotion of staff shall be the necessity of securing the highest standards of efficiency, competence, and integrity. By accepting an offer of appointment, United Nations staff members are subject to the authority of the Secretary-General and assignment by him or her to any activities or offices of the United Nations in accordance with staff regulation 1.2 (c). In this context, all internationally recruited staff members shall be required to move periodically to discharge new functions within or across duty stations under conditions established by the Secretary-General.

Applicants are urged to follow carefully all instructions available in the online recruitment platform, inspira. For more detailed guidance, applicants may refer to the Manual for the Applicant, which can be accessed by clicking on “Manuals” hyper-link on the upper right side of the inspira account-holder homepage.

The evaluation of applicants will be conducted on the basis of the information submitted in the application according to the evaluation criteria of the job opening and the applicable internal legislations of the United Nations including the Charter of the United Nations, resolutions of the General Assembly, the Staff Regulations and Rules, administrative issuances and guidelines. Applicants must provide complete and accurate information pertaining to their personal profile and qualifications according to the instructions provided in inspira to be considered for the current job opening. No amendment, addition, deletion, revision or modification shall be made to applications that have been submitted. Candidates under serious consideration for selection will be subject to reference checks to verify the information provided in the application.

Job openings advertised on the Careers Portal will be removed at 11:59 p.m. (New York time) on the deadline date.

No Fee THE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING). THE UNITED NATIONS DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS’ BANK ACCOUNTS.