Chief Impact Officer

Ensure strategies and programs deliver measurable, evidence-driven impact.

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ACF - Action contre la Faim / Action Against Hunger

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Overview

Ensure strategies and programs deliver measurable, evidence-driven impact.

You have:

  • Progressive senior leadership (20 + years) in the field of international humanitarian assistance and development.
  • At least 10 years shaping strategy development, impact measurement, organizational planning, accountability, and organizational effectiveness.
  • Advanced degree in Social Sciences, International Development, Agronomy, Natural Resources Management, Public Health, or related field.
  • Excellent written and verbal communication skills are essential.
  • Fluency in English; working proficiency in French and/or Spanish strongly preferred.
  • Proficiency in MS Office 365 and SharePoint, with minimal IT support.
  • Travel requirement 25-30%.

Description

Action Against Hunger leads the global movement to end hunger. We innovate solutions, advocate for change, and reach 28 million people every year with proven hunger prevention and treatment programs. As a nonprofit that works across 55 countries, our 8,990 dedicated staff members partner with communities to address the root causes of hunger, including climate change, conflict, inequity, and emergencies. We strive to create a world free from hunger, for everyone, for good.

Action Against Hunger USA is part of the Action Against Hunger International network. As an independent NGO, Action Against Hunger USA currently manages operations in 8 countries: Kenya, South Sudan, Somalia, Tanzania, Uganda, Ethiopia, Zambia and Haiti.

About the Role

The Chief Impact Officer is a Nairobi-based executive reporting directly to the CEO. This role ensures that Action Against Hunger USA’s strategies, programs, and partnerships collectively deliver measurable, evidence-driven impact. You will design organizational impact strategy, strengthen program quality across all country offices, align systems with strategic outcomes, and represent the organization at regional and global levels.

Key Responsibilities

Impact Leadership & Strategy

  • Develop and oversee a comprehensive impact strategy centered on technical excellence and program quality.
  • Align organizational goals with measurable humanitarian and resilience outcomes.

Regional & Executive Leadership

  • Serve as the organization’s regional representative in Nairobi.
  • Support and hold Country Directors accountable for high-quality programming and effective resource use.
  • Cultivate values-driven leadership across multi-country teams.

Operational Excellence

  • Ensure cohesive systems, workflows, and accountability standards across all country operations.
  • Safeguard program integrity, fiduciary responsibility, and risk management.

Program Quality Assurance

  • Lead evidence-based program design, learning, and technical rigor across sectors.
  • Promote continuous improvement and accountability to affected populations.

Stakeholder Engagement, Advocacy & Communications

  • Partner with donors, UN agencies, governments, and alliances to advance joint impact.
  • Translate program evidence into compelling insights that strengthen funding, policy influence, and organizational credibility.
  • Champion Action Against Hunger’s thought leadership globally.

Impact Measurement, Reporting & Innovation

  • Establish frameworks, tools, and systems for outcome measurement and transparent reporting.
  • Lead innovation, adaptive learning, and organizational agility across all program portfolios.

Requirements

  • Progressive senior leadership (20 + years)in the field of international humanitarian assistance and development.
  • At least 10 years shaping strategy development, impact measurement, organizational planning, accountability, and organizational effectiveness.
  • Advanced degree in Social Sciences, International Development, Agronomy, Natural Resources Management, Public Health, or related field.
  • Excellent written and verbal communication skills are essential.
  • Fluency in English; working proficiency in French and/or Spanish strongly preferred.
  • Proficiency in MS Office 365 and SharePoint, with minimal IT support.
  • Travel requirement 25-30%.

How to Apply

Submit your resume and a one-page cover letter outlining your motivation and qualifications to: [email protected] (Only applications emailed here will be considered.)

Potential interview questions

Describe your experience in shaping strategy development in a humanitarian context. The interviewer wants to understand your strategic capabilities in humanitarian assistance. Illustrate your past roles and the impact of your strategies on humanitarian outcomes.
How have you previously measured the impact of programs you implemented? This question assesses your experience with impact measurement. Pro members can see the explanation.
Explain your approach to stakeholder engagement in a multi-country context. Pro members can see the explanation. Pro members can see the explanation.
Can you describe a time you led a team through a significant change? Pro members can see the explanation. Pro members can see the explanation.
What techniques do you find effective for promoting program quality assurance? Pro members can see the explanation. Pro members can see the explanation.
How do you prioritize competing demands across multiple country programs? Pro members can see the explanation. Pro members can see the explanation.
Discuss your experience with innovative program design and adaptive learning. Pro members can see the explanation. Pro members can see the explanation.
What strategies do you use to advocate for organizational credibility and influence policy? Pro members can see the explanation. Pro members can see the explanation.
Added 8 months ago - Updated 5 months ago - Source: actionagainsthunger.org