CHIEF, FIELD TECHNOLOGY

Senior IT & Telecom Information Management

Overview

Lead and manage Information Systems and Telecommunications operations.

You have:

• Advanced university degree in Telecommunications, Information Technology, computer science, information systems or related field.
• Minimum of ten years of progressively responsible experience in Information Systems and Telecommunications.
• Three years experience in managing medium to large sized teams.
• Fluency in English (both oral and written) is required.
• Knowledge of another UN official language is desirable.

Contract

This is a P-5 contract. This kind of contract is known as Professional and Director staff. It is normally internationally recruited only. It's a staff contract. It usually requires 10 years of experience, depending on education. More about P-5 contracts and their salaries.

Org. Setting and Reporting These positions are located in United Nations Peacekeeping and Special Political Missions and other offices outside of Headquarters. The Chief, Field Technology, P5, normally reports to the Chief Operations and Resource Management or the Director/Chief of Mission Support.

Responsibilities Within delegated authority, the Chief, Information Systems and Telecommunications will be responsible for the following duties (These duties are generic, and may not be performed by all Chief, Information Systems and Telecommunications):

• Provides policy guidance to Senior Management of the mission, on conceptual strategy development and management of the implementation of overall strategies, policies and procedures;
• Plans and oversees the management of activities undertaken by the Section; coordinates with ICTD, and other Field Missions on matters related to Information Systems and Telecommunications (IST) operations and support; ensures that substantive work programmes and programmed activities are carried out in a timely fashion, coordinating diverse projects in the Section;
• Manages and supervises the work programme of the Section under her/his responsibility; co-ordinates the work effected by the Section; provides programmatic and substantive reviews of drafts prepared by others;
• Provides advice and guidance to the mission senior management on Information Management strategies, policies, and general practices in order to streamline and secure information and data used by the mission.
• Ensures coordination and monitoring of overall strategies and programmes for IST support activities of the mission, and takes the lead in acquiring the human and financial resources required. This will include the establishment of relevant strategic mission performance indicators which provide data and analysis for the review of legislative bodies. Ensures that all processes and systems in place are relevant and cost effective. •Maintains active communication with ICTD and the global/regional service centres supporting the mission. Actively engages with civil, police and military components of the mission to ensure coordinated and high quality IST support according to their operational needs.
• Recommends innovative business improvements through the introduction of new technologies; provides leadership on introducing technological changes, and ensures proper change management procedures and guidelines are in place and adhered to;
• Plans and prepares the inputs for the work programme of the Section; provides leadership, guidance, and mentoring for the senior staff, and fosters teamwork and improved communications among all staff of the Section; •Takes the lead in the preparation of the mission's IST budget; coordinates the generation of reports to the relevant UNHQ finance and budget review bodies as required;
• Ensures that the outputs produced by the Section maintain high-quality standards; that reports are clear; negotiates and coordinates with relevant national authorities with respect to IST policy and related matters; ensures effective coordination with various UN agencies in order to maximise possibilities of inter-agency collaboration in the field of IST;
• Serves on various committees and review bodies within the mission as required.

• Perform other related duties as required.

  Competencies Professionalism: Knowledge of Information Systems and Telecommunications Technologies for large and complex organisational environments; ability to organise and manage diverse and cross-functional groups, across geographically dispersed locations, for large-scale regional and, where applicable, inter-mission projects in conflict and post conflict areas; knowledge of administrative, budgetary, financial, procurement and human resources policies and procedures; ability to provide specialized advice on a broad range of ICT issues to the Senior Management of the Mission; ability to produce reports and papers on technical issues and to review and edit the work of others; ability to apply UN rules, regulations, policies and guidelines in work situations; Shows pride in work and in achievements; demonstrates professional competence and mastery of subject matter; is conscientious and efficient in meeting commitments, observing deadlines and achieving results; is motivated by professional rather than personal concerns; shows persistence when faced with difficult problems or challenges; remains calm in stressful situations.

Communication: Speaks and writes clearly and effectively; listens to others, correctly interprets messages from others and responds appropriately; asks questions to clarify, and exhibits interest in having two-way communication; tailors language, tone, style and format to match audience; demonstrates openness in sharing information and keeping people informed.

Accountability: Takes ownership of all responsibilities and honours commitments; Delivers outputs for which one has responsibility within prescribed time, cost and quality standards; Operates in compliance with organizational regulations and rules; Supports subordinates, provides oversight and takes responsibility for delegated assignments; Takes personal responsibility for his/her own shortcomings and those of the work unit, where applicable.

Managerial Competencies

Leadership: Serves as a role model that other people want to follow: empowers others to translate vision into results; is proactive in developing strategies to accomplish objectives; establishes and maintains relationships with a broad range of people to understand needs and gain support; anticipates and resolves conflicts by pursuing mutually agreeable solutions; drives for change and improvements; does not accept the status quo; shows the courage to take unpopular stands. Provides leadership and takes responsibility for incorporating gender perspectives and ensuring the equal participation of women and men in all areas of work; demonstrates knowledge of strategies and commitment to the goal of gender balance in staffing.

Managing Performance: Delegates the appropriate responsibility, accountability and decision-making authority. Makes sure that roles, responsibilities and reporting lines are clear to each staff member. Accurately judges the amount of time and resources needed to accomplish a task and matches task to skills. Monitors progress against milestones and deadlines. Regularly discusses performance and provides feedback and coaching to staff. Encourages risk-taking and supports creativity and initiative. Actively supports the development and career aspirations of staff. Appraises performance fairly.

Education Advanced university degree (Master’s degree or equivalent) in Telecommunications, Information Technology, computer science, information systems or related field. A first-level university degree in combination with two (2) additional years of qualifying experience may be accepted in lieu of the advanced university degree.

Work Experience A minimum of ten (10) years of progressively responsible experience in the planning, design, development, implementation and maintenance of Information Systems and Telecommunications or related area is required. Three (3) years experience in managing medium to large sized teams is required. One (1) year of experience providing services in Information systems or telecommunications Systems or related area to or in a field operation of the United Nations common system or comparable international organization or in a military operations environment is desirable.

Languages English and French are the working languages of the United Nations Secretariat. For this post, fluency in English (both oral and written) is required. Knowledge of another UN official language is desirable.

Assessment Evaluation of qualified candidates may include an assessment exercise which may be followed by competency-based interview.

Special Notice The United Nations Secretariat maintains rosters of qualified and available candidates to fill anticipated job openings in peacekeeping operations, special political missions, and other field operations.

The purpose of this job opening is to generate a list of qualified candidates for inclusion in the Chief, Field Technology, P5 roster. The entire assessment process takes an average of six months; all applicants will be notified in writing of the outcome of their application (whether successful or unsuccessful) within 14 days of the conclusion of the process. Successful candidates will be placed on the roster and subsequently will be invited to apply for field mission vacancies open only to roster members. Roster membership does not guarantee selection.

United Nations Considerations According to article 101, paragraph 3, of the Charter of the United Nations, the paramount consideration in the employment of the staff is the necessity of securing the highest standards of efficiency, competence, and integrity. Candidates will not be considered for employment with the United Nations if they have committed violations of international human rights law, violations of international humanitarian law, sexual exploitation, sexual abuse, or sexual harassment, or if there are reasonable grounds to believe that they have been involved in the commission of any of these acts. The term “sexual exploitation” means any actual or attempted abuse of a position of vulnerability, differential power, or trust, for sexual purposes, including, but not limited to, profiting monetarily, socially or politically from the sexual exploitation of another. The term “sexual abuse” means the actual or threatened physical intrusion of a sexual nature, whether by force or under unequal or coercive conditions. The term “sexual harassment” means any unwelcome conduct of a sexual nature that might reasonably be expected or be perceived to cause offence or humiliation, when such conduct interferes with work, is made a condition of employment or creates an intimidating, hostile or offensive work environment, and when the gravity of the conduct warrants the termination of the perpetrator’s working relationship. Candidates who have committed crimes other than minor traffic offences may not be considered for employment.

Due regard will be paid to the importance of recruiting the staff on as wide a geographical basis as possible. The United Nations places no restrictions on the eligibility of men and women to participate in any capacity and under conditions of equality in its principal and subsidiary organs. The United Nations Secretariat is a non-smoking environment.

The paramount consideration in the appointment, transfer, or promotion of staff shall be the necessity of securing the highest standards of efficiency, competence, and integrity. By accepting an offer of appointment, United Nations staff members are subject to the authority of the Secretary-General and assignment by him or her to any activities or offices of the United Nations in accordance with staff regulation 1.2 (c). In this context, all internationally recruited staff members shall be required to move periodically to discharge new functions within or across duty stations under conditions established by the Secretary-General.

Applicants are urged to follow carefully all instructions available in the online recruitment platform, inspira. For more detailed guidance, applicants may refer to the Manual for the Applicant, which can be accessed by clicking on “Manuals” hyper-link on the upper right side of the inspira account-holder homepage.

The evaluation of applicants will be conducted on the basis of the information submitted in the application according to the evaluation criteria of the job opening and the applicable internal legislations of the United Nations including the Charter of the United Nations, resolutions of the General Assembly, the Staff Regulations and Rules, administrative issuances and guidelines. Applicants must provide complete and accurate information pertaining to their personal profile and qualifications according to the instructions provided in inspira to be considered for the current job opening. No amendment, addition, deletion, revision or modification shall be made to applications that have been submitted. Candidates under serious consideration for selection will be subject to reference checks to verify the information provided in the application.

Job openings advertised on the Careers Portal will be removed at 11:59 p.m. (New York time) on the deadline date.

No Fee THE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING). THE UNITED NATIONS DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS’ BANK ACCOUNTS.

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Potential interview questions

Added 5 years ago - Updated 1 year ago - Source: careers.un.org