CBI Associate

Overview

Support operational delivery of cash assistance programs.

You have:

• 3 years relevant experience with High School Diploma; or 2 years relevant work experience with Bachelor or equivalent or higher
• Previous data management experience, preferable in CBI context
• Excellent knowledge of computer software and database applications
• Experience in Microsoft SQL Server (2005 or later)
• Knowledge of UNHCR programmes and activities
• Working experience in C# and ASP.net
• Working experience with statistical software such as R, Python, Stata etc
• Certificates in Information Technology, Database Management, Computer Science

Deadline for Applications

January 21, 2026Hardship Level (not applicable for home-based)

A (least hardship)Family Type (not applicable for home-based)

FamilyStaff Member / Affiliate Type

UNOPS LICA6Target Start Date

2026-03-01Terms of Reference

UNHCR Jordan manages one of the largest cash assistance programmes globally, delivering monthly basic needs cash assistance, emergency cash, and camp-based cash support. The CBI Associate supports the operational delivery of these interventions by processing and monitoring cash payments through UNHCR cash management systems, including Cash Assist, and relevant financial service provider platforms. This includes preparing payment instructions, reviewing transaction and payment reports, conducting reconciliations, and coordinating with internal units and service providers to resolve discrepancies. The position also supports the implementation and targeting of basic needs cash assistance through the analysis of refugee and household data. This includes contributing to eligibility and targeting decisions, supporting the review of the Minimum Expenditure Basket (MEB) and related benchmarks,

Terms of Reference

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and producing analytical outputs to inform programme planning. The incumbent ensures the accuracy, integrity, and confidentiality of eligibility and payment data in line with UNHCR data protection standards, and works closely with the cash delivery team, the DIMA unit, and partners such as WFP and IOM to enhance the efficiency, effectiveness, and accountability of the programme.Standard Job Description

CBI Associate

Organizational Setting and Work Relationships The CBI (Cash-Based Interventions) Associate is supervised by a professional staff member who provides the incumbent with general guidance and workplans. The incumbent works quite independently with an oversight from the supervisor and may directly supervise some support staff. Contacts are mainly with the colleagues in the same duty station to exchange information and to discuss the work plans. External contacts are with the national and local authorities for gathering and exchange of data.

All UNHCR staff members are accountable to perform their duties as reflected in their job description. They do so within their delegated authorities, in line with the regulatory framework of UNHCR which includes the UN Charter, UN Staff Regulations and Rules, UNHCR Policies and Administrative Instructions as well as relevant accountability frameworks. In addition, staff members are required to discharge their responsibilities in a manner consistent with the core, functional, cross-functional and managerial competencies and UNHCR's core values of professionalism, integrity and respect for diversity.

Duties - Manage the use, maintenance and technical support of databases used in the cash-based interventions. - Generate statistical reports based on the standard reporting formats and ad-hoc reports, charts and tables as required by the management. - Prepare and administer accurate lists of beneficiaries for the regular assistance through bank ATM/IRIS system in line with the procedures established by the office. - Assist in developing and administering UNHCR Regular CBI database. - Assist in the monthly reconciliation and refund process for the cash assistance project. - Assist in preparing detailed reports and breakdown of the cash assistance provided to the refugees. - Cross-check databases to ensure that all beneficiaries are active cases. - Keep cash lists updated and free of duplications and ensure delivery of cash assistance to beneficiaries in a timely manner. - Maintain relationships with partners to facilitate the flow of information between databases, - Assist with the training of internal staff and partners on how to use the database, - Execute best practice in data protection standards and help to positively influence others, - Troubleshoot issues with the database and work with internal teams to provide technical fixes, - Inform and act on the reports and messages that are received from various units on different vulnerable cases in respect to financial assistance. - Support in the co-ordination with different partners and focal points on lists of beneficiaries reflecting situation of cash assistance. - Undertake missions and field visits to bank service provider to monitor the cash project. - Represent UNHCR at the cash-assistance related meetings. - Liaise with internal stakeholders and partners. - Develop improvements to the database and related workflows. - Direct incidents and problems to the supervisor when they cannot be resolved at their level.

- Support the identification and management of risks and seek to seize opportunities impacting objectives in the area of responsibility. Ensure decision making in risk based in the functional area of work. Raise risks, issues and concerns to a supervisor or to relevant functional colleague(s). - Perform other related duties as required.

Minimum Qualifications

Years of Experience / Degree Level For G6 - 3 years relevant experience with High School Diploma; or 2 years relevant work experience with Bachelor or equivalent or higher

Field(s) of Education Not applicable.

Certificates and/or Licenses Information Technology, Database Management, Computer Science (Certificates and Licenses marked with an asterisk* are essential)

Relevant Job Experience Essential Previous data management experience, preferable in CBI context. Excellent knowledge of computer software and database applications. Experience in Microsoft SQL Server (2005 or later).

Desirable Knowledge of UNHCR programmes and activities. Experience in cash-based interventions, particularly in a refugee response context. Working experience in C# and ASP.net. Working experience with statistical software such as R, Python, Stata etc.

Functional Skills IT-Computer Literacy DM-Database Management EC-Statistical and modelling software IT-Microsoft Server Technology CB-Cash-based Programming/Managing/Planning (Functional Skills marked with an asterisk* are essential)

Language Requirements For International Professional and Field Service jobs: Knowledge of English and UN working language of the duty station if not English. For National Professional jobs: Knowledge of English and UN working language of the duty station if not English and local language. For General Service jobs: Knowledge of English and/or UN working language of the duty station if not English.

All UNHCR workforce members must individually and collectively, contribute towards a working environment where each person feels safe, and empowered to perform their duties. This includes by demonstrating no tolerance for sexual exploitation and abuse, harassment including sexual harassment, sexism, gender inequality, discrimination and abuse of power.

As individuals and as managers, all must be proactive in preventing and responding to inappropriate conduct, support ongoing dialogue on these matters and speaking up and seeking guidance and support from relevant UNHCR resources when these issues arise.

This is a Standard Job Description for all UNHCR jobs with this job title and grade level. The Operational Context may contain additional essential and/or desirable qualifications relating to the specific operation and/or position. Any such requirements are incorporated by reference in this Job Description and will be considered for the screening, shortlisting and selection of candidates.

Required Languages

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Desired Languages

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Additional Qualifications

Skills

CB-Cash-based Programming/Managing/Planning, DM-Database Management, EC-Statistical and modelling software, IT-Computer Literacy, IT-Microsoft Server TechnologyEducation

Certifications

Computer Science - Other, Data Management - Other, Information Technology - OtherWork Experience

Other information

Candidates might undergo a written test.This position doesn't require a functional clearance Remote

No

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Potential interview questions

Added 7 months ago - Updated 7 months ago - Source: unhcr.org