Casual Worker- Administration Support
Assist with administrative tasks and support office operations effectively.
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Overview
Assist with administrative tasks and support office operations effectively.
You have:
- Minimum one year of experience in Administrations or humanitarian work.
- University or technical institute degree in any of the Economics, Administration, Business Management, Finance, International Relations, Development studies, computer science or other relevant degree.
- Fluent in Arabic - Written and spoken is essential.
- Good English - Written and spoken.
- Excellent communication skills, calm, with a good sense of working in an intercultural environment.
- Highly diplomatic and emotionally intelligent with strong oral and written communication skills.
- Self-motivated and results-oriented.
- Essential report writing skills.
Contract
This is a DRC - National contract. More about DRC - National contracts.
Who are we?
The Danish Refugee Council assists refugees and internally displaced persons across the globe: we provide emergency aid, fight for their rights, and strengthen their opportunities for a brighter future. We work in conflict-affected areas, along the displacement routes, and in the countries where refugees settle. In cooperation with local communities, we strive for responsible and sustainable solutions. We work toward successful integration and – whenever possible – for the fulfillment of the wish to return home.
The Danish Refugee Council was founded in Denmark in 1956 and has since grown to become an international humanitarian organization with more than 7,000 staff and 8,000 volunteers. Our vision is a dignified life for all displaced.
All of our efforts are based on our value compass: humanity, respect, independence and neutrality, participation, and honesty and transparency.
DRC Syria
DRC has been operating in Syria since 2008, initially responding to the Iraqi refugee crisis before pivoting to a full-scale response to the Syria crisis from 2011 onwards. Our work encompasses the full cycle of displacement—responding to life-saving humanitarian needs and supporting community recovery until durable solutions can be achieved. DRC Syria takes an area-based approach to supporting internally displaced persons (IDPs), returnees, and host communities across our key sectors: Economic Recovery and Resilience, Protection, WASH, Shelter and Infrastructure, and Humanitarian Disarmament and Peacebuilding (including Humanitarian Mine Action).
With an established rapid response mechanism, DRC can rapidly respond to emerging crises and shocks to meet acute emergency needs. Recognizing the significant need for early recovery and resilience programming to ensure dignified, sustainable, and cost-effective solutions for fragile communities, DRC’s programmes foster resilience for individuals and communities in situations of protracted displacement and during the initial stages of post-conflict recovery, towards a durable solution of their choice. With active portfolios in the neighboring countries of Jordan, Lebanon, Türkiye and Iraq, DRC offers a cross-border, regional response to the Syria crisis, through cross-border protection monitoring, advocacy, and trends analysis.
Duties and Responsibilities:
• Maintain proper archiving of all project-related documents, both in hard copy and electronic formats, ensuring easy access and retrieval.
• Perform accurate data entry and support the registration process in accordance with established procedures.
• Complete and organize required forms and documentation, ensuring all records are up to date and properly filed.
• Handle basic administrative and clerical tasks, including document preparation, formatting, and internal coordination.
• Support day-to-day office operations, including managing files,
• Tracking records, and assisting multiple tasks simultaneously as required.
• Perform any other work-related duties as assigned by the direct supervisor.
Experience and Technical Competencies:
• Minimum one year of experience in Administrations or humanitarian work.
• Good interpersonal skills with the ability to communicate and negotiate clearly and effectively at all levels.
• Flexibility and willingness to change work practices and hours, and the capability to work in an insecure environment.
• Excellent communication skills, calm, with a good sense of working in an intercultural environment.
• Highly diplomatic and emotionally intelligent with strong oral and written communication skills
• Self-motivated and results-oriented.
• Essential report writing skills.
Education:
• University or technical institute degree in any of the Economics, Administration, Business Management, Finance, International Relations, Development studies, computer science or other degree with years of relevant experience.
Languages:
• Fluent in Arabic- Written and spoken is essential.
• Good English – Written and spoken
In this position, you are expected to demonstrate DRC’ five core competencies:
- Striving for excellence: You focus on reaching results while ensuring an efficient process.
- Collaborating: You involve relevant parties and encourage feedback.
- Taking the lead: You take ownership and initiative while aiming for innovation.
- Communicating: You listen and speak effectively and honestly.
- Demonstrating integrity: You act in line with our vision and values.
We offer:
Contract length: Until the end of October 2026.
Level: Non-Management.
Location: Rural Damascus- Syria.
Expected Start date: ASAP.
Application process:
Interested? Then apply for this position here: Talentech - Casual Worker- Administration Support - Application Form
Or view the advert on DRC’s homepage here: Talentech - Casual Worker- Administration Support
All applicants must send a cover letter and an updated CV (no longer than four pages). Both must be in the same language as this vacancy note. CV-only applications will not be considered.
Applications close: 23 April 2026
Applications will be reviewed on a rolling basis. DRC reserves the right to conduct tests and interviews before the closing date and can close the advertisement earlier in case of finding a suitable candidate.
Need further information?
For further information about the Danish Refugee Council, please consult our website www.drc.org
Potential interview questions
| Describe a time when you had to manage multiple tasks simultaneously. What was the outcome? | The interviewer wants to understand your time management and organizational skills. | Provide a specific example detailing the tasks and your approach to managing them. |
| What strategies do you use to maintain accurate documentation and records? | This assesses your attention to detail and organizational skills. | Pro members can see the explanation. |
| Share an experience where you had to communicate effectively with diverse groups. How did it go? | Pro members can see the explanation. | Pro members can see the explanation. |
| How do you adapt to change in the workplace? Can you give an example? | Pro members can see the explanation. | Pro members can see the explanation. |
| Can you describe a situation where you had to write a report or document for your team? What was your process? | Pro members can see the explanation. | Pro members can see the explanation. |
| How do you prioritize your work when deadlines are approaching? | Pro members can see the explanation. | Pro members can see the explanation. |
| Give me an example of how you handled a difficult situation in a team setting. | Pro members can see the explanation. | Pro members can see the explanation. |
| What motivates you in your work, especially in a humanitarian context? | Pro members can see the explanation. | Pro members can see the explanation. |
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Source:
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