Cash Technical Officer Moldova Chisinau

Contract

This is a Professional contract, Grade 6 (NRC) contract. More about Professional contract, Grade 6 (NRC) contracts.

All NRC employees are expected to work in accordance with the organization’s core values dedication, innovation, inclusivity and accountability. These attitudes and believes shall guide our actions and relationships.

Background:

A share of the support NRC is providing is through financial assistance (or “cash assistance”). Cash assistance is an effective way to support households, by giving them financial support to meet basic needs (e.g. food, hygiene items, medicine). In order to scale up our cash assistance programmes in Moldova and Romania, NRC is looking for a Cash Programme Technical Officer, who will be supporting the roll out of the Cash and Markets programme.

1. Role and responsibilities

The purpose of the Programme Technical Officer position is to assist in the day-to-day implementation of the Cash and Markets programme.

1. Adhere to NRC policies, tools, handbooks, and guidelines
2. Assist and support implementation of the portfolio according to established plans of action
3. Implement independently procedures and activities within core competency as delegated
4. Develop and maintain knowledge and skills required for the assigned area of work in which humanitarian assistance is being provided, to be most effective in assisting the project implementation and the team
5. Use initiative in day-to-day problem solving in line with agreed procedures, priorities and standards for the area of work
6. Ensure proper collection and filing of documents
7. Promote and share ideas for improvement in your area of work

Specific responsibilities

• Follow up with referrals and double-checking if households qualify for cash assistance
• Give refugee households support (via phone) to register in our system
• Assist the Cash and Markets Programme Development Manager (C&M PDM) in drafting minutes of meetings, translations, reports and e-mails.
• Assist the C&M PDM in coordinating with the other NRC departments e.g., finance, logistics, M&E, risk and compliance.
• Support NRC’s cash hotline and answer questions that the recipients of the cash assistance may have
• Provide any kind of assistance to the Cash and Markets program, based on needs identified and assignments delegated.
• Draft a weekly situation report on Cash and Markets activities.
• As needed, conduct field visits and check in on partner activities
• Conduct post-monitoring survey with recipients of cash assistance
• Conduct additional assessments and data collection as needed

Critical interfaces

Cash and Markets Program Development Manager (C&M PDM)

2. Competencies

1. Professional competencies

• University degree in a relevant subject, ideal
• Minimum 3 years of experience from working within similar technical expertise area preferably in a humanitarian/recovery context
• Excellent capacity to plan, prioritize and multitask;
• Excellent team-working and communication skills;

• Proactive and adaptable, and have the ability to cope with stressful situations;

• Fluency in English, both written and verbal. Romanian Ukrainian or Russian are a plus.

• Experience with Microsoft Office, especially Word, Excel and Outlook

2. Behavioural competencies

• Working with people
• Coping with changes
• Planning and delivering results
• Empowering and building trust
• Communicating with impact and respect