Cash for Protection Assistant - Bekaa
Assist in assessing cases for cash assistance in Bekaa.
Overview
Assist in assessing cases for cash assistance in Bekaa.
You have:
- Bachelor's Degree in Social Work, Counseling, Psychology or related field.
- At least 2 years of experience in conducting field assessments and/or case management.
- Experience working with refugee populations preferred.
- Preferable cash programs experience.
- Ability to maintain confidentiality, respect, non-discrimination and safety of clients at all times.
- Excellent interpersonal and problem-solving skills, creativity and flexibility.
- Ability to work autonomously, take initiative and responsibly escalate issues.
- Strong team spirit, comfortable in a multi-cultural environment.
- Flexibility in working overtime when needed and ability to handle pressure well.
- Good computer skills (Microsoft Word and Excel).
- Arabic fluency required, ability to communicate and write clearly in English strongly preferred.
Job Description
The Cash assistant will be reporting to ECA officer in Bekaa. He/She will be responsible for assessing referred cases against relevant criteria for protection cash assistance linked to education outcomes in the Bekaa region.
Major Responsibilities: Major responsibilities of the Cash assistant are listed below:
- Act as Bekaa focal point for receiving referrals of individuals and families who have experienced a protection risks and are identified by front liners for Cash assistance. - Conduct household visits to assess the needs of referred individuals and families, and assess their eligibility for protection cash assistance. - Ensure complete and updated documentation related to each individual case. - Discuss selected cases’ eligibility with Cash officer in Bekaa. - Regular update of program database, manage, file and store data, ensuring confidentiality of information collected/services provided. - Assure efficient communication and coordination with IRC different sectors field teams in the Bekaa. - Participate in weekly meetings, and contribute to the Bekaa weekly and monthly work plans in a timely manner in coordination with Cash Officer in the Bekaa. - Conduct short term outcomes of assisted cases on time.
Key Working Relationships:
Position Reports to: Cash for Protection Officer- Bekaa
In direct reporting: Snr. Cash for Protection Officer- Snr Protection Manager in BML and Bekaa.
Other Internal and/or external contacts: Protection and Cash officer in Bekaa, Cash assistants in North and BML, Bekaa referral officer, Bekaa protection monitors and case workers, UNHCR and ECA partners, case management, shelter and other relevant sectors in Bekaa.
Qualifications
Education:
- Bachelor/Degree in Social work, Counseling, Psychology or other related field.
Work Experience:
- At least 2 years of experience in conducting field assessments and/or case management. - Experience working with refugee population preferred. - Preferable cash programs experience.
Demonstrated Skills and Competencies:
- Ability to maintain confidentiality, respect, non-discrimination and safety of clients at all times. - Excellent interpersonal and problem-solving skills, creativity and flexibility. - Ability to work autonomously, take initiative and responsibly escalate issues. - Strong team spirit, comfortable in a multi-cultural environment. - Flexibility in working overtime when needed and ability to handle pressure well. - Good computer skills (Microsoft Word and Excel).
Language Skills:
- Arabic fluency required, ability to communicate and write clearly in English strongly preferred.
Working Environment: Combination of office-based (40%) and field-based (60%).
Potential interview questions
| Describe a time you assessed an individual's needs for assistance and how you approached it. | The interviewer wants to understand your assessment process and decision-making skills. | Share specific details about your assessment method and the outcomes. |
| How do you ensure confidentiality and respect for your clients? | This question assesses your understanding of client protection and ethical standards. | Pro members can see the explanation. |
| Can you give an example of a difficult case you handled and how you managed it? | Pro members can see the explanation. | Pro members can see the explanation. |
| What strategies do you use for effective communication among diverse teams? | Pro members can see the explanation. | Pro members can see the explanation. |
| Tell us about a time when you had to work independently to meet a deadline. | Pro members can see the explanation. | Pro members can see the explanation. |