Cash and Voucher Assistance Manager

Contract

This is a DRC - National contract. More about DRC - National contracts.

Danish Refugee Council (DRC) is a leading protection agency with a mandate to protect, advocate and promote durable solutions for displacement affected populations. DRC has been operating in Ukraine since 2014, currently DRC employs over 250 staff in Ukraine and will continue significant scale-up in 2022 to implement emergency response in the Protection, Livelihoods, Shelter/NFIs and Humanitarian Disarmament and Peacebuilding (humanitarian mine action) sectors, using direct interventions, support to duty bearers and civil society organizations (CSOs), and partnerships with CSOs. DRC will continue and adapt its durable solutions portfolio to the evolving context.

Overall purpose of the role

• Supervise members of the emergency team
• Contribute to and implement a strategic operation of activities
• Deliver technical support and guidance to team
• Ensure the quality of the planning, implementation and follow up of all technical aspects of the sector activities being implemented by DRC
• Develop and maintain good relations with the persons of concern, relevant stakeholders and other humanitarian actors, to support adequate implementation and coordination of DRC’s sector activities

Geographic scope: Country (Ukraine - Kharkiv)

This role has a multi-oblast focus and ensures compliance to DRC procedures and guidelines within the country. The role contributes to the development of integrated strategies across programmes, which are translated into action plans and day-to-day tasks. The role provides support and/or technical guidance to operations while overseeing activities.

Main responsibilities

Management

• Lead and manage the team (including people planning, performance, well-being and development)
• Ensure effective strategic planning and quality implementation of the sector/support activities
• Ensure daily monitoring of area
• Asses the daily quality
• Provide technical support and inputs
• Reporting

Programming & Operations

• Ensure efficient and effective program implementation while following the budget and work plan
• Participate in preparing monthly/quarterly/annual highlights/reports and proposals and budgets for donors
• Lead the team in carrying out monitoring and evaluation exercises

Coordination and representation

• Collaborate with relevant internal and external technical experts on sector relevant issues
• Represent DRC at external meetings and other relevant technical coordination meetings
• Ensure integration with other DRC sectors

Project development

• Develop project plans and budgets for funding
• Develop projects tools
• Project implementation and reporting
• Monitor and evaluate projects

Logistics/Finance

• Support the monitoring of financial commitments and expenditures against budgets and provide timely feedback on budget follow-up
• Plan and coordinate proactively logistics and movements of staff from and to different operational areas
• Initiate procurements and ensure their execution
• Ensure distribution plans are prepared and shared with logistics in a timely manner

As Team Leader the post-holder is responsible for the following:

• Accountable for people management of employees, usually working in the same area of work
• Accountable for ensuring that agreed work plans and tasks set by the next-level up Manager are implemented on time
• Hiring and termination of employees and conducting performance appraisals (closely overseen by the next-level manager)

Roles reporting to this position: Emergency Team (Basic Needs)

Reports to: Base Manager

Required experience and competencies

• Minimum 3 years of management experience at a mid to senior level, preferably with experience in the field of humanitarian response and refugee protection working for an international NGO, UN agency, relevant ministry, or local authority.
• Previous experience in sector area working for an INGO is highly desirable.
• Proven management skills and a competence in people management.
• Commitment to learning and implementing organizational policies and procedures.
• Excellent skill in MS Word, Excel, and PowerPoint.
• Full professional proficiency in English.
• Field experience is highly desirable.

We offer:

• Contract length: Open ended contract after 3 months probation period
• Level F managerial
• Start date: As soon as possible

Salary and conditions will be in accordance with Danish Refugee Council’s Terms of Employment for National Staff.

Application process

All applicants must send a cover letter and an updated CV (no longer than four pages) in English. Applications sent by email will not be considered.

Closing date for applications: 10th September 2023

We reserve the right to conduct further interviews before the deadline for submission of applications.

For further information about the Danish Refugee Council, please consult our website drc.ngo

All DRC roles require the post-holder to master DRC’s core competencies:

• Striving for excellence: Focusing on reaching results while ensuring efficient processes.
• Collaborating: Involving relevant parties and encouraging feedback.
• Taking the lead: Taking ownership and initiative while aiming for innovation.
• Communicating: Listening and speaking effectively and honestly.
• Demonstrating integrity: Upholding and promoting the highest standards of ethical and professional conduct in relation to DRC’s values and Code of Conduct, including safeguarding against sexual exploitation, abuse and harassment.