Cash and Medical Assistance Benefits Specialist

This opening is not available anymore. Do not try to apply for this job.

IRC - The International Rescue Committee

Open positions at IRC
Logo of IRC

Job Description

Job Overview/Summary

The Cash and Medical Assistance (CMA) Benefits Specialist will provide comprehensive services and conduct activities related to Cash and Medical Assistance programs that are funded by the Kansas Office for Refugees (KSOR). The CMA Benefits Specialist will oversee the implementation of Refugee Cash Assistance (RCA), Refugee Medical Screening (RMS) and Refugee Medical Assistance (RMA) programs as outlined in federal regulations, by KSOR and the Medical Replacement Designee (MRD). The person in this role will represent the IRC and collaborate and coordinate closely with the funder, other implementing agencies, local stakeholders and service providers.

Major Responsibilities

Refugee services

· Provide comprehensive and required services to IRC clients enrolling or enrolled in Refugee Cash Assistance, Refugee Medical Services or Refuge Health Screening services.

· Review RCA applications for accuracy and make eligibility determinations, ensuring non-duplication of services

· Prepare all enrollment documents and conduct enrollment meetings, ensuring clients understand their rights and responsibilities.

· Conduct monthly redetermination meetings, to track and plan participation in employment services for the purpose of determining continued eligibility.

· Prepare the enrollment package including Enrollment Letter and Insurance Card and any other items designated by KSOR or the medical replacement designee (insurer) and conduct enrollment meetings to provide enrollment documents and ensure RMA recipients know their rights and responsibilities.

· Conduct RMA orientation, including in-depth orientation to benefits and local health systems.

· Provide support to recipients with billing issues and troubleshooting with providers who need verification of insurance coverage/benefits.

· Collaborate with KSOR and health clinic staff to ensure refugee health screenings are scheduled and coordinated with the direct service team, and to troubleshoot any issues that arise.

· Prepare and disseminate case closure documentation according to policies.

· Maintain meticulous documentation and ensure that all deliverables are submitted to KSOR on time and in compliance with the policies and procedures.

Coordination

· Attend all KSOR-scheduled meetings to coordinate with key stakeholders, Quarterly Forums, training events and collaboration meetings.

· Actively engage with donor and other stakeholders to develop policy and processes, identify ways to improve programs and provide feedback.

· Communicate resettlement trends, including spikes in scheduled arrivals, to donor and medical providers on a regular basis.

· Remain current on topics and the context in which CMA benefits are processed, accessed and used, including the Code of Federal Regulations that relate to each of the benefits available through the Kansas CMA Benefits Program.

· Ensure understanding of changes to TANF policies, SNAP Employment & Training, KanCare and/or Medicaid policies, employment programs and local and global medical issues, and how these changes impact clients and KSOR-funded programs.

· Other related duties as assigned.

Key Working Relationships

Position Reports to: Resettlement Manager Supervisory responsibility: None Other Internal and/or external contacts:

· Internal: Wichita office team, HQ departments as required

· External: Kansas Office for Refugees, community stakeholders and organizations, individuals, service providers

Job Requirements

· Bachelor’s Degree preferred, preferably in Social Work or related field.

· Minimum two years related work experience with human services programs.

· Proven ability to work under pressure with deadlines and manage multiple priorities in a fast-paced environment.

· Accuracy; strong attention to detail.

· Demonstrated ability to communicate effectively and diplomatically in a multi-cultural setting and with limited-English proficiency speakers.

· Fluency in English required. International work or study experience and second language abilities a plus.

· Proficient in Microsoft Office applications (Word, Excel, Outlook, PowerPoint), internet research, and experience using databases and information gathering systems.

· Valid driver’s license and access to a personal, insured vehicle.

Working Environment

· Combination of working in a standard office environment and work in the community including meetings with community partners.

· May require occasional weekend and/or evening work.

COVID-19 Vaccination Requirement****: In accordance with IRC’s duty to provide and maintain a workplace that is free of known hazards and our commitment to safeguard the health of our employees, clients, and communities, IRC requires candidates who are selected for interview to furnish proof of vaccination against COVID-19 in order to be considered for this position.

Commitment to Diversity and Inclusivity****: IRC is committed to building a diverse organization and a climate of inclusivity. We strongly encourage applications from candidates who can demonstrate that they can contribute to this goal.

Equal Opportunity Employer****: We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

#LI_GR1

Qualifications

Added 1 year ago - Updated 11 months ago - Source: rescue.org