Case Worker Assistant
Provide case management and psychosocial support to individuals in Raqqa.
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Overview
Provide case management and psychosocial support to individuals in Raqqa.
You have:
- At least a bachelor’s degree in psychology, classroom education, sociology, social work, or other related fields.
- At least four years of experience working in case management in INGOs/NGOs.
- Previous experience in community outreach and working with people affected by conflict.
- Arabic Language and English will be an advantage.
- Strong written, presentation, and verbal communication skills.
- Excellent management and interpersonal skills in a cross-cultural context.
- Ability to handle complex situations diplomatically and to effective resolution.
- Curiosity and desire to continually learn and develop.
Potential interview questions
| Describe a time when you had to manage a case with conflicting interests from different stakeholders. | The interviewer wants to assess your ability to handle complex situations and conflicts. | Share a specific example detailing your approach to managing multiple perspectives. |
| How do you approach building relationships with community members and stakeholders? | The aim is to evaluate your interpersonal skills and ability to engage effectively with others. | Pro members can see the explanation. |
| Can you share an experience where you provided emotional support to someone in a difficult situation? | Pro members can see the explanation. | Pro members can see the explanation. |
| What methods do you use to ensure confidentiality in case documentation? | Pro members can see the explanation. | Pro members can see the explanation. |
| Tell me about a time you collaborated with other organizations to improve service delivery. | Pro members can see the explanation. | Pro members can see the explanation. |
| How do you prioritize your tasks in a high-pressure work environment? | Pro members can see the explanation. | Pro members can see the explanation. |
| What is your experience with training and supporting others in a team setting? | Pro members can see the explanation. | Pro members can see the explanation. |
| Describe a situation where you had to advocate for clients’ rights or access to services. | Pro members can see the explanation. | Pro members can see the explanation. |
Added 4 months ago
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Updated 3 months ago
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Source:
rescue.org
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