Case Worker

Job Description

· Provide direct support and care for adult and child survivors of gender-based violence, including counseling and basic case management. Case management services will include:

· Assessment of needs of clients

· Developing an action plan with clients

· Implementing the plan with clients

· Provide physical accompaniment to GBV survivors if requested to access medical and other services according to their wishes, choices and decisions

· Conduct direct and regular follow up of GBV survivors through home visits and based on survivors wishes and consent

· Case closure (if and when appropriate)

· Ensure proper documentation of reported GBV incidences through utilization of GBVIMS case intake, action, follow up and other case management forms appropriately.

· Follow GBV guiding principles of respect, confidentiality, and safety/security and non- discrimination while providing services to women and girls.

· Monitor how the GBV referral pathway is working through making direct follow ups with other organizations that are providing services to survivors.

Psychosocial/Group Support/Safe Spaces

· Support to conduct and help plan and organize psychosocial/ group support activities with women and adolescent girls to meet the emotional needs of survivors, build support networks among women/girls, and promote social integration of survivors and other vulnerable women with the local partner.

· Work with women and girls in the community to identify their needs, interests and priorities as relevant to the context, adapt activities according to these to ensure activities offered are culturally appropriate and meet the needs of women and girls.

· Support the management of GBV hotline by local partner

· Support Response Officer to conduct trainings to community-based volunteers on GBV basic concepts, guiding principles, provision of Psychosocial First Aid and the referral mechanisms and pathways for their respective communities

Outreach and Community Mobilization

· Work with communities, particularly women’s groups, female community leaders, and informal leaders, to identify context-appropriate approaches and networks of community-based focal points for the provision of basic PSS.

· In collaboration with local partner and community volunteers/workers, conduct awareness raising activities on GBV and its health consequences, promoting available services to women and girls, and addressing the stigma preventing women and girls from accessing support and services with activities for female only group.

· Identify and refer extremely vulnerable women and girls to access services and material support in accordance with their level of vulnerability and needs Lead sessions to increase awareness on the consequences of GBV, promote available services to women and girls and address stigma preventing access to services at the women centres In collaboration with the WPE team, participate in meetings with community leadership structures when necessary to advocate for the needs of women and girls, and encourage their participation in GBV prevention and response activities in the communities

- Support mentorship and trainings of local partner, other NGO partners and outreach workers/Psychosocial volunteers to improve their skills and capacity to support and refer survivors to services and adhere to guiding principles

Support updating of available and viable services for GBV survivors. This is critical to the establishment of clear pathways that are well documented and understood by all service providers Assess gaps on how the referral pathway is functioning through direct follow ups with service providers and make suggestions for improvement to the supervisor.

- Ensure supplies/resources for counseling spaces, women centers and other program activities are requested on a timely manner and are efficiently utilized. Adherence to the IRC code of conduct (IRC WAY) that ensures transparency, services and accountability to beneficiaries and reports any abuse of beneficiaries by other IRC staff, including sexual exploitation and abuse in accordance with the IRC reporting procedures.

Qualifications

Secondary education certificate/certificate in counseling/social work/psychology or related field preferred. Diploma in similar fields would be an added advantage

- Excellent listening and observation skills, including ability to create trust, support, respect and interact with survivors of all ages, background and diversity

- Counseling and training experience, including experience working with women and girls preferred - Demonstrated commitment to women’s empowerment and protection through current/ previous volunteer work in women’s group, girls clubs or other relevant experience is an added advantage - Ability to facilitate trainings and sessions, including group support activities with women and girls. - Ability to maintain confidentiality and respect for clients at all times is essential. - Positive and professional attitude, able to organize, maintain composure and prioritize work under pressure, work overtime when necessary and be able to coordinate multiple tasks and maintain attention to detail. - Ability to work as a member of a team essential. - Ability to communicate in English and or local dialects spoken in Dhusamareb. - Ability to keep records and write simple and basic reports of activities would be an added advantaging

*Gender Equality & Equal Opportunity Gender Equality: IRC is committed to narrowing the gender gap in leadership positions. We offer benefits that provide an enabling environment for women to participate in our workforce including parental leave, gender-sensitive security protocols and other supportive benefits and allowances. Diversity and Inclusion

At IRC, we are passionate about creating an inclusive workplace that promotes and values diversity. Organizations that are diverse in age, gender identity, race, physical or mental ability, nationality, and perspective are validated to be better organizations. More importantly, creating a safe workspace environment where everyone, from any background, can do their best is the right thing to do. So, bring your whole self to work*