Plan International is an independent development and humanitarian organisation that advances children’s rights and equality for girls. We believe in the power and potential of every child but know this is often suppressed by poverty, violence, exclusion and discrimination. And it is girls who are most affected.

Working together with children, young people, supporters and partners, we strive for a just world, tackling the root causes of the challenges girls and vulnerable children face. We support children’s rights from birth until they reach adulthood and we enable children to prepare for and respond to crises and adversity. We drive changes in practice and policy at local, national and global levels using our reach, experience and knowledge. For over 85 years, we have rallied other determined optimists to transform the lives of all children in more than 80 countries. We won’t stop until we are all equal.

The Case management Supervisor under the supervision of the Project Coordinator will be responsible to oversee the case management interventions in the settlement. He/she will be responsible for the effective implementation and proper documentation of all child protection cases, through supervision and support of the caseworkers. He/she works in close collaboration with the other members of the CP team and will ensure that trends and challenges are properly communicated and documented. He/she shall ensure excellent relationships with all stakeholders involved in the project especially implementing and other operating Partners within the Programme Area including UNHCR, OPM and Kikuube DLG.

Please click here to access full Job Description for this position.

Location: Kyangwali.

Type of Role: Fixed Term. Contigent upon funding confirmation.

Reports to: Project Coordinator with a matrix reporting to the CPiE SPecialist.

Grade: Level 13.

Closing Date: 25/09/2025.

Equality, diversity and inclusion is at the very heart of everything that Plan International stands for. We want Plan International to reflect the diversity of the communities we work with, offering equal opportunities to everyone regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex or sexual orientation. Plan International is based on a culture of inclusivity and we strive to create a workplace environment that ensures every team, in every office, in every country, is rich in diverse people, thoughts, and ideas. We foster an organisational culture that embraces our commitment to racial justice, gender equality, girls’ rights and inclusion.

Plan International believes that in a world where children face so many threats of harm, it is our duty to ensure that we, as an organisation, do everything we can to keep children safe. This means that we have particular responsibilities to children that we come into contact with and we must not contribute in any way to harming or placing children at risk. A range of pre-employment checks will be undertaken in conformity with Plan International's Safeguarding Children and Young People policy. Plan International also participates in the Inter Agency Misconduct Disclosure Scheme. In line with this scheme we will request information from applicants previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment. By submitting an application, the job applicant confirms their understanding of these recruitment procedures. Please note that Plan International will never send unsolicited emails requesting payment from candidates.

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Potential interview questions

Can you share an experience where you managed a team focused on case management?	This question assesses your leadership experience and effectiveness in team management.	Discuss specific examples highlighting your role and impact.
Describe how you ensure effective communication with various stakeholders in a project.	Interviewers want to evaluate your communication strategies and relationship building skills.	Pro members can see the explanation.
What strategies do you use to document case trends and address challenges?	Pro members can see the explanation.	Pro members can see the explanation.
How would you handle a difficult situation with a caseworker under your supervision?	Pro members can see the explanation.	Pro members can see the explanation.
What is your approach to fostering an inclusive environment within a team?	Pro members can see the explanation.	Pro members can see the explanation.
Can you give an example of how you've contributed to child protection policies?	Pro members can see the explanation.	Pro members can see the explanation.
How do you keep updated with the latest trends and challenges in child protection?	Pro members can see the explanation.	Pro members can see the explanation.
What role does gender equality play in your approach to case management?	Pro members can see the explanation.	Pro members can see the explanation.