Case Management Assistant

Overview

Provide comprehensive child protection case management services for vulnerable children.

You have:

• Bachelor’s degree preferably in any discipline, preferably in Social science/Social welfare/Psychology/Anthropology/Law/Gender studies.
• Minimum of 2 years working with children and families in any relevant field.
• Knowledge on the Rohingya refugee crisis and Response.
• Understanding of child protection and participation.
• Good training or facilitation skills for community members and children.
• Ability to speak Chittagong/Rohingya Bengali, English both written and verbal is an added advantage.

With 75 years of experience, our focus is on helping the most vulnerable children overcome poverty and experience fullness of life. We help children of all backgrounds, even in the most dangerous places, inspired by our Christian faith.

Come join our 33,000+ staff working in nearly 100 countries and share the joy of transforming vulnerable children’s life stories!

Employee Contract Type:

Local - TemporaryJob Description:

Key Objectives of the Position:

• Provide comprehensive child protection case management services for vulnerable children within the assigned camp, ensuring timely identification, assessment, planning, and follow‑up of all cases.
• Maintain accurate and confidential documentation, including completing all case management forms, preparing case plans, conducting regular home visits, and ensuring all information is submitted weekly for CPIMS entry.
• Facilitate case reviews, conferences, and regular monitoring, including visits to children in alternative care and child‑headed households to ensure safety and well‑being.
• Strengthen community-based child protection mechanisms by empowering families, foster caregivers, role models, and community members—especially during emergencies such as monsoon and cyclone seasons.
• Ensure effective referral pathways, follow-up of all referred cases, and coordination with the CPiE Office, supervisor, and sector partners.
• Support family tracing and reunification following Child Protection Sub‑Sector guidelines and promote safe, meaningful participation of children and caregivers.
• Participate in monthly supervision meetings, identify personal learning needs, and provide feedback on service gaps to improve programme quality.
• Carry out additional child protection and child participation tasks assigned by the supervisor.

Expected End Results:

Project Implementation & Management:

• Conduct all case management responsibilities in relation to individual children within a specific camp.
• Fill all case management forms for children and families and submit them to the CPiE Office and Coordinator for review weekly before they are entered into the CPIMS data base.
• Conduct regular home visits as per the case plan for individual cases and maintain regular meaningful contact with children and families under the allocated caseload.
• Review all case plans regularly and facilitate specific case reviews and conference for individual children.
• Regular visits for children in alternative care, including child headed households.
• Prepare case plans for all children with cases allocated.
• Facilitate meetings with foster families and children in foster care and encourage children and careers to give feedback in a meaningful and protective way for all children.
• Conduct registration, identification, assessment and management of all child protection cases within the allocated camp and block.
• Follow up on all referrals for children.
• Attend monthly supervision meetings.
• Identify personal learning needs and give feedback on the service including the identification of gaps and areas for improvement.
• Work with communities to support the lost children during the monsoon and cyclone seasons. He/she shall empower communities and children.
• Facilitate family tracing and re-unification of all children that require the service as per the child protection sub sector guidelines.
• Undertake specific tasks allocated by your supervisor relating to child protection and participation.
• Facilitate the communities to identify role model and foster families and build their capacity.
• File and document all individual case information in a protected and safe cabin.

Education:

• Bachelor’s degree preferably in any discipline preferably in Social science/Social welfare/ Psychology/Anthropology/Law/Gender studies.

• Post graduate degree is desirable

Knowledge & Skills:

• Knowledge on the Rohingya refugee crisis and Response
• Understanding of child protection and participation
• Good training or facilitation skills for community members and children
• Community engagement and participation
• Good communication and networking skills
• Ability to speak Chittagong/Rohingya Bengali, English both written and verbal is an added advantage.
• Ability to work under stressful condition and adaptive to local culture and situation

Experience: Minimum of 2 years working with children and families in any relevant field

Work Environment:

• Must be willing and able to travel in camp/host location five days in a week.
• Project locations are in remote areas in refugee camp. Staff is expected to live in his/her based location.

Salary: Negotiable Availability: Candidates with immediate joining availability will be given preference. Workplace: On-site (office-based)

Number of position: 05 Employment Status: 6‑month contractual position, with the possibility of extension subject to donor approval.

World Vision is committed to first do no harm to children or adult beneficiaries, to respect the rights of all beneficiaries, and to uphold the best interests of children as a primary consideration in all actions and decisions; accordingly all the recruits will go through specific checks and compliance procedures in accordance to its Child and Adult Safeguarding Policy.

World Vision Bangladesh has zero tolerance towards incidents of violence or abuse against children or adults, including sexual exploitation or abuse, committed either by employees or others affiliated with our work. World Vision Bangladesh as Child Safe Organization discourages anyone to apply with prior record of conviction related with child neglect, abuse and exploitation.

Women & Persons with Disability are highly encouraged to apply.

Applicant Types Accepted:

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Potential interview questions

Added 3 months ago - Updated 3 months ago - Source: wvi.org