Camp Coordination and Camp Management Officer (SMS)

Contract

This is a DRC - National contract. More about DRC - National contracts.

The Danish Refugee Council (DRC), one of the world’s leading NGOs, with a focus on responding to displacement, have been registered in Bangladesh since 2013. In 2017, in response to the Rohingya influx, DRC launched an integrated program of support to the government in site management, shelter/NFI and protection. In 2018, DRC started implementing aid projects in support of the host communities most affected by the influx of refugees. As a key part of this, DRC opened an area office in Cox’s Bazar, and a main office in Dhaka.

POSITION PROFILE

The Officer is responsible for assisting the Camp Manager in the coordination of assistance and services at camp level. This entails building effective collaboration with a diversity of stakeholders, ranging from refugees, community representatives, humanitarian partners, host communities and local authorities. The SMS Officer reports to the Camp Manager and works closely with the refugees, volunteers, other SMS staff and DRC’s Site Operations, Shelter and Protection teams as well as camp level service providers.

DUTIES & RESPONSIBILITIES

Core Tasks

• Assist in overall day-to-day management of DRC’s camp coordination activities.
• Provide daily/weekly updates of program activities and track progress on the activity tracker.
• Coordinate daily tasks with community-based volunteers.
• Assist the Camp Manager in assessing the incidents and needs of the community. Report incidents and findings to the Camp Manager and donors. Support the camp-level response.
• Support the Camp manager in coordinating capacity-building activities for the community-based volunteers.
• Assist the Camp Manager in coordinating the relocation of households from the camp to safer locations in collaboration with the protection team and donor staff.
• Assist the Camp Manager in service monitoring for all camp services including WASH, Shelter, Health, Food and raise issues, gaps, and needs to appropriate donors/sectors.
• Refer any protection case to the Camp Manager.
• Assist in identifying site operation needs and refer them to the Site Development team.
• Assist in establishing and maintaining coordination amongst the camp actors, including government representatives, UN agencies, international NGOs and national NGOs and other service providers and refugee groups.
• Assist in camp distributions, as relevant.
• Support the CiC and the Camp Manager in leading the emergency preparedness and response at camp-level including, planning, reporting, assessments, coordination, messaging, relocations, and any other relevant activities.
• Organize and coordinate capacity-building initiatives for community groups, safety unit volunteers, Site Management Support volunteers on emergency preparedness and response.
• Assist in working with Protection, Shelter & Site Development teams in the development of key relationships with camp and government leaders to ensure smooth communication, activity implementation, data collection, and community outreach.
• Assist in monitoring the distribution of all items in the camp to ensure that minimum standards and operating procedures are respected and applied.
• Support the Camp Manager and the Community mobilization team in conducting elections and/or selection of the camp governance committee.
• Assist in keeping records for volunteers including time sheets, and payment sheets and work closely with the finance department to ensure payments are completed on time.
• Assist with all procurements and logistical arrangements associated with the camp, in collaboration with DRC procurement and logistics staff.

Safety

• Comply with all global and location-specific safety rules, policies, and procedures. Report safety incidents, near-misses and other relevant information to the safety team as shall be briefed during onboarding. Failure to adhere to these will be considered a disciplinary offence while it may also leave you, your colleagues and DRC Bangladesh, at risk.

SKILLS AND EXPERIENCES

• 2 years of experience in I/NGOs, specifically in complex emergency contexts.
• Substantial experience operating in a refugee camp environment, preferably undertaking Camp Coordination activities.
• Knowledge of logistics and procurement processes looked upon favourably.
• Ability to work with large, multi-cultural teams in a changing environment.
• Experience in working with national partners, local/government authorities, and UN organizations.

EDUCATIONAL QUALIFICATIONS

• Master’s/Bachelor’s degree in relevant discipline.
• CCCM training is desirable.

LANGUAGES

• English (Fluent in writing and speaking)
• Bengali (Fluent in writing and speaking)
• Chittagonian (Fluent)

ALL EMPLOYEES ARE EXPECTED TO DEMONSTRATE DRC FIVE CORE COMPETENCIES

• Striving for excellence: You focus on reaching results while ensuring an efficient process.
• Collaborating: You involve relevant parties and encourage feedback.
• Taking the lead: You take ownership and initiative while aiming for innovation.
• Communicating: You listen and speak effectively and honestly.
• Demonstrating integrity: You act in line with DRC’s vision and values.

POSITION DETAILS

• Type of contract: National
• Employment Band: H
• Start date: As soon as possible
• Duty station: Cox’s Bazar
• Closing Date for Application: 3rd October 2023

WHAT WE OFFER

1. Two Bonuses (paid at pro-rata basis with monthly salary)
2. Relocation Allowance
3. Mobile Allowance
4. Leave Encashment
5. Group Life Insurance including Family
6. Dental and Optical Benefits
7. Gratuity
8. Excellent Working Environment and Opportunity of Growth
9. Various Learning and Development Platforms

APPLICATION PROCESS

1. Applications must be submitted through the mentioned link on the page by clicking on Apply Button.
2. All applicants must send a cover letter along with an updated CV (we encourage CV no longer than four pages) in English.
3. Mentioning three referees' details of your present supervisor and HR along with past employment’s supervisor with CV.

Note: Applications sent by email will not be considered. In addition, DRC doesn’t charge any fee for any of its recruitment process & believes in equal opportunity in employment regardless.

If you have questions, you can visit our FAQ page.

For further information about the Danish Refugee Council, please consult our website: www.drc.ngo.

Gender Equality: DRC is committed to achieving gender parity in staffing at all levels. In light of this, female candidates are particularly encouraged to apply to bridge the gender gap.

Equal Opportunities: DRC is an equal-opportunity employer. We value diversity and we are committed to creating an inclusive environment based on mutual respect for all employees. We do not discriminate on the basis of age, sex, disability status, religion, ethnic origin, colour, race, marital status, or other protected characteristics.

***FRAUD ALERT***

It has been brought to the attention of the Danish Refugee Council (DRC) that there have been instances of fraudulent job offers, purporting to be from DRC in Bangladesh. These offers reportedly concern fraudulent employment opportunities to applicants asking for money. DRC would like to stipulate that the organization never charges or accepts any money from job seekers during the recruitment process. DRC recommends that you do not respond to unsolicited offers of employment.