Call Center Assistant Coordinator
Assist in coordination of COVID-19 Call Center operations
This opening expired 4 years ago.
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Overview
Assist in coordination of COVID-19 Call Center operations
You have:
- Bachelor’s Degree in medical field.
- Minimum 2 years of relevant experience as a Medical Doctor.
- Proficient in email applications and office applications.
- Ability to use MS Teams and Zoom.
- Burmese language fluency is mandatory.
- English language fluency is mandatory.
Contract
This is a UNV National Specialist contract. This kind of contract is known as National UN Volunteer. It is normally only for nationals. More about UNV National Specialist contracts.
Description of task
Under the direct supervision of the WHO Medical Officer, Coordinator of the COVID-19 Case Management and Infection Prevention and Control on the Incident Management Team of WHO Myanmar, the National UN Volunteer will carry out the following tasks:
- Support the organization and invitation of the weekly meeting of the groups 1 and 2 of volunteers UN and INGOs Medical Doctors meetings activity volunteers of the Call Center directed to WHO, UN and INGO Staff
- Produce the report of the weekly meeting of the groups 1 and 2 of volunteers UN and INGOs Medical Doctors meetings activity volunteers of the Call Center directed to WHO, UN and INGO Staff
- Support the organization of updates in scientific information and novelties in COVID-19 for the volunteers of the Call Center
- Support the capacity building of the Staff of the UN who volunteered to be working in the Call Center
- Support the creation of the conditions to prepare a Global Report of the work of WHO in Myanmar on Case Management and IPC during the COVID-19 crises in the country.
Educational additional comments
Batchelor’s Degree in medical field.
Experience remark
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Minimum 2 years of relevant experience as a Medical Doctor;
Proficient in email applications, office applications
Ability to use MS Teams, Zoom
Language skills
- Burmese(Mandatory), Level - Fluent
- English(Mandatory), Level - Fluent
Competencies values
Accountability, Adaptability and Flexibility, Client Orientation, Commitment and Motivation, Communication, Empowering Others, Ethics and Values, Integrity, Knowledge Sharing, Managing Performance, Planning and Organizing, Professionalism, Respect for Diversity, Self-Management, Vision, Working in Teams
Potential interview questions
| Can you explain a situation where you had to adapt to a significant change in a work environment? | This question assesses adaptability and flexibility in challenging situations. | Provide an example demonstrating your ability to adjust and remain effective under uncertainty. |
| Describe your approach to managing multiple tasks or projects at the same time. | The interviewer is looking for your organizational and planning skills. | Pro members can see the explanation. |
| How do you ensure clear communication among team members in a remote setting? | Pro members can see the explanation. | Pro members can see the explanation. |
| What steps do you take when providing constructive feedback to a colleague? | Pro members can see the explanation. | Pro members can see the explanation. |
| Can you provide an example of how you have contributed to a team project successfully? | Pro members can see the explanation. | Pro members can see the explanation. |
Added 4 years ago
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Updated 1 year ago
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Source:
unv.org
