Business Support Assistant (Travel), Global Support Services(SB-2), Gurugram

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WFP seeks candidates of the highest integrity and professionalism who share our humanitarian principles.

Selection of staff is made on a competitive basis, and we are committed to promoting diversity and gender balance.

ABOUT WFP

The United Nations World Food Programme is the world's largest humanitarian agency fighting hunger worldwide. The mission of WFP is to help the world achieve Zero Hunger in our lifetimes. Every day, WFP works worldwide to ensure that no child goes to bed hungry and that the poorest and most vulnerable, particularly women and children, can access the nutritious food they need.

VACANCY DETAILS

Type of Contract: Service Contract (SB-2) Location: Gurugram, Haryana, India Duration of Contract: One year (Renewable, depending upon availability of funds) Reporting to: Travel Manager/Temporary OIC, MSDA, Rome Number of positions: 2

JOB PURPOSE

Under the administrative leadership of the Country Director (India) and overall direction of the Travel Manager, MSDA, WFP HQ and under the direct supervision of the Team Leader in the GSS-Travel Unit in New Delhi office, the aspirant of the position will be responsible to perform the following duties:

KEY ACCOUNTABILITIES (not all-inclusive)

• Provide support to staff within the areas of finance, accounting and assist in clearance of receivables; • Perform accounts reconciliation of travellers and vendors; • Retrieve data from WFP’s co-operate travel system in order to generate financial statistics; • Make travel arrangements for staff when requested; process and review all Trip Documents and claims related to Entitlement travel for staff worldwide; • Analyse and interpret pertinent data, identify and resolve discrepancies, file it from various sources and provide accurate analysis as requested; • Coordinate extensively with service units and collaborate frequently with staff both at and outside the duty station of assignment; • Maintain a database on travel and costs including an updated list on staff on travel to assist finance in budgeting for entitlement travel; • Respond to queries from a variety of sources by providing information and guidance on rules and regulations related to area of work or direct to the most appropriate; • Perform other related duties as required.

FUNCTIONAL CAPABILITIES

Desired results: The candidate with initiative and judgement may produce organized, accurate and detailed records with well analysed data. May also address unforeseen situations seeking advice and guidance from supervisor. Proven ability to work in stressful environments will be considered an advantage.

Functional Proficiencies: The candidate should be able to review a diverse range of data, resolve data discrepancies and operational problems with significant independence. Ability to acquire or give factual information of a non-routine nature involving interpretation of facts and requiring clarity of expression. Ability to perform detailed work, frequently of a confidential nature and/or to handle a large volume of work systematically, optimally and accurately. Having potential of working in a team environment and coordinate assignments to achieve common goals. Ability to deal persistently and thoughtfully with people of different national and cultural backgrounds.

4Ps CORE ORGANISATIONAL CAPABILITIES

Purpose

• Understand and communicate the Strategic Objectives: Helps teammates articulate WFP’s Strategic Objectives.
• Be a force for positive change: Suggests potential improvements to team’s work processes to supervisor.
• Make the mission inspiring to our team: Explains the impact of WFP activities in beneficiary communities to teammates.
• Make our mission visible in everyday actions: Articulates how own unit’s responsibilities will serve WFP’s mission.

People

• Look for ways to strengthen people's skills: Trains junior teammates on new skills and capabilities.
• Create an inclusive culture: Seeks opportunities to work with people from different backgrounds.
• Be a coach & provide constructive feedback: Serves as a peer coach for colleagues in same area of work.
• Create an “I will”/”We will” spirit: Tracks progress toward goals and shares this information on a regular basis with supervisor.

Performance

• Encourage innovation & creative solutions: Explores ways to consistently be more efficient and accurate in own areas of work and shares new methods of work with colleagues.
• Focus on getting results: Focuses on getting results and tracks trends in completion rates for own tasks to identify opportunities for efficiency.
• Make commitments and make good on commitments: Takes responsibility for own tasks and notifies supervisor as soon as possible of potential delays in meeting deadlines or commitments.
• Be Decisive: Independently decides what action to take when faced with critical choices in the workplace or in dangerous situations in the field.

Partnership

• Connect and share across WFP units: Suggests opportunities for partnering with other units to supervisor.
• Build strong external partnerships: Identifies opportunities to work with colleagues and partners in the field towards common goals.
• Be politically agile & adaptable: Develops an understanding of the value of WFP’s teams and external partners in fulfilling team’s goals and objectives.
• Be clear about the value WFP brings to partnerships: Aligns own activities with supervisor’s priorities to fulfill internal and external partner needs.

STANDARD MINIMUM QUALIFICATIONS AND EXPERIENCE

Education: Completion of secondary school education. First level university degree particularly in Finance, Administration or Travel would be an added advantage. Experience: Four or more years of progressively responsible work experience in Finance. Knowledge: Training and/or experience in utilizing computers, including word processing, spreadsheet and other WFP standard software packages (ERP system). General knowledge of UN system, policies, rules, regulations and procedures in the area of entitlement travel, administration systems are desirable. Language: Proficiency in both oral and written communication in English and working knowledge of Hindi.

TERMS AND CONDITIONS

Only candidates under serious consideration will be contacted. A written test will be used as a form of screening. In the event your candidature is retained for an interview, you will be required to provide in advance a scanned copy of the degree(s)/diploma(s)/ certificate(s). This is a national position therefore applicants who are non-Indian nationals will not be considered. Mode of Engagement: The salary for this position is INR. 617,322/- per annum (depending upon the last drawn remuneration of the candidate), plus medical benefits as per WFP's plan. All tax liability for payments from this contract are to be borne by the subscriber.

Female applicants and individuals with disabilities are encouraged to apply. WFP is committed to diversity and inclusion within its workforce, and encourages all qualified candidates, irrespective of gender, nationality, religious and ethnic backgrounds, including persons living with disabilities, to apply to become a part of the organisation. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the selection & recruitment process, and for work-related needs upon joining the Programme. WFP has zero tolerance for sexual exploitation and abuse, any kind of harassment, including sexual harassment, abuse of authority or discrimination. All selected candidates will, undergo rigorous reference and background checks.

Applications for the positions are required to be submitted online on the E-recruitment link as mentioned below:

https://www1.wfp.org/careers/job-openingsNote: Applicants are requested to Create an account in the system before applying. Curriculum and applications will be registered and system allows them to update their profile and apply for a job through wfp careers website.

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APPLICATION DEADLINE

VACANCY CLOSING DATE : 23 MARCH 2021

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WFP has zero tolerance for discrimination and does not discriminate on the basis of HIV/AIDS status.

No appointment under any kind of contract will be offered to members of the UN Advisory Committee on Administrative and Budgetary Questions (ACABQ), International Civil Service Commission (ICSC), FAO Finance Committee, WFP External Auditor, WFP Audit Committee, Joint Inspection Unit (JIU) and other similar bodies within the United Nations system with oversight responsibilities over WFP, both during their service and within three years of ceasing that service.