Business Support Assistant, SSA2, Kakuma
Provide administrative and programmatic support to Kakuma team
This opening expired 3 years ago.
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Overview
Provide administrative and programmatic support to Kakuma team
You have:
- Completion of secondary school education.
- Two or more years of experience in social work.
- Fluency in English language (both written and oral).
- Ability to use standard office equipment such as photocopiers and scanners.
- Ability to follow standard business support processes and procedures.
- Knowledge of standard office software packages, e.g. Microsoft Word, Excel.
- Ability to provide information using courtesy and tact.
- Good attention to details.
- Good client orientation and communication skills.
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WFP seeks candidates of the highest integrity and professionalism who share our humanitarian principles.
Selection of staff is made on a competitive basis, and we are committed to promoting diversity and gender balance.
ABOUT WFP
The United Nations World Food Programme is the world's largest humanitarian agency fighting hunger worldwide. The mission of WFP is to help the world achieve Zero Hunger in our lifetimes. Every day, WFP works worldwide to ensure that no child goes to bed hungry and that the poorest and most vulnerable, particularly women and children, can access the nutritious food they need.
ORGANIZATIONAL CONTEXT
This job is in the Kenya Country Office and the job holder will be based in our Kakuma Sub Office.
The job holder will be required to provide administrative and programmatic support to the Kakuma team and support a specific business stream and will report to a Programme Associate.
At this level, work is carried out under close supervision and job holders are expected to produce organised and accurate work with regular and close contact and communication with the beneficiaries.
KEY ACCOUNTABILITIES (not all-inclusive)
z. Collect, sort and disseminate correspondence, reports and other materials to meet the required demands of staff to time standards. 2. Respond to simple routine queries with readily available support by senior staff and escalate where appropriate, in order to provide a timely and accurate response to enquiries. 3. Support the maintenance of office files, documents and records in accordance with established systems and processes, so that information is current and readily available for staff. 4. Undertake standard data entry tasks in accordance with defined systems, to ensure information is organized and readily available. 5. Assist in creating simple images or information using standardized templates, such as graphs or tables to support the drafting of reports for staff.
STANDARD MINIMUM QUALIFICATIONS
Education: Completion of secondary school education.
Experience: Two or more years of experience in social work.
Language: Fluency in English language (both written and oral)
Knowledge & Skills:
- Ability to use standard office equipment such as photocopiers and scanners.
- Ability to follow standard business support processes and procedures.
- Knowledge of standard office software packages, e.g. Microsoft word, Excel.
- Ability to provide information using courtesy and tact.
- Good attention to details.
- Good client orientation and communication skills
TERMS AND CONDITIONS
- Only shortlisted candidates will be contacted and advance to the next stage of the selection process.
- The World Food Programme DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS.
- WFP embraces diversity and equal opportunity. We are committed to building a team that celebrates diversity and inclusivity in all ways.
- All employment is decided on the basis of qualifications and merit.
- Applicants profile MUST match the C.V attached. Any discrepancies between the C.V and the profile will lead to automatic disqualification.
DEADLINE FOR APPLICATIONS
- Applications for this position will close at 11:59 p.m. (East African Time) on 09 July 2023.
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Female applicants and qualified applicants from developing countries are especially encouraged to apply
WFP has zero tolerance for discrimination and does not discriminate on the basis of HIV/AIDS status.
No appointment under any kind of contract will be offered to members of the UN Advisory Committee on Administrative and Budgetary Questions (ACABQ), International Civil Service Commission (ICSC), FAO Finance Committee, WFP External Auditor, WFP Audit Committee, Joint Inspection Unit (JIU) and other similar bodies within the United Nations system with oversight responsibilities over WFP, both during their service and within three years of ceasing that service.
Potential interview questions
| Can you describe a time when you had to handle a difficult client situation? | This question assesses your client handling skills and ability to remain calm under pressure. | Discuss a specific situation and how you managed the client’s expectations tactfully. |
| How do you prioritize your tasks when you have multiple deadlines? | The interviewer wants to know how you manage time and priorities. | Pro members can see the explanation. |
| What techniques do you use to ensure attention to detail in your work? | Pro members can see the explanation. | Pro members can see the explanation. |
| Can you give an example of when you had to work as part of a team? | Pro members can see the explanation. | Pro members can see the explanation. |
| How do you ensure that you comply with established processes and procedures? | Pro members can see the explanation. | Pro members can see the explanation. |
Added 3 years ago
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Updated 1 year ago
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Source:
wfp.org
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