Business Support Assistant SC4 (Logistics) (6m Contract), Benguela, Angola

Logistics & Procurement

Overview

Support logistics operations and data management in WFP's Angola Field Office.

You have:

• Completion of secondary school education.
• A post-secondary certificate in the related functional area with additional years of related work experience and/or training/courses.
• Three or more years of progressive work experience in Logistics, Supply Chain or Procurement.
• Excellent knowledge of Portuguese.
• Basic knowledge of Spoken and Written English will be added advantage.
• Experience in data tracking tools.
• Ability to meet deadlines and work under pressure as part of a team.
• Excellent data presentation skills.
• Ability to collate, analyse data and drafting reports.
• Knowledge of logistics operations (experience working in health sector is considered as an advantage).
• General understanding of logistics and supply chain processes.
• Good knowledge of Microsoft Windows, MS Excel, MS Word, MS PowerPoint and other related software.
• A high sense of confidentiality.

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WFP celebrates and embraces diversity. It is committed to the principle of equal employment opportunity for all its employees and encourages qualified candidates to apply irrespective of race, colour, national origin, ethnic or social background, genetic information, gender, gender identity and/or expression, sexual orientation, religion or belief, HIV status, physical or mental disability.

ABOUT WFP

The United Nations World Food Programme is the world's largest humanitarian agency fighting hunger worldwide. The mission of WFP is to end global hunger. Every day, WFP works worldwide to ensure that no** child goes to bed hungry** and that the poorest and most vulnerable, particularly women and children, can access the nutritious food they need.

In emergencies, WFP gets food to where it is needed, saving the lives of victims of war, civil conflict and natural disasters. After an emergency, WFP uses food to help communities rebuild their shattered lives. Present in nearly 80 countries, the organization has the global footprint, deep field presence and local knowledge and relationships necessary to provide access to nutritious food and contribute to the lasting solutions, especially in many of the world’s most remote and fragile areas. We manage an operating budget of approximately $5.9 billion each year, distributing 12.6 billion rations to those most in need. We reach an average of 80 million people with food assistance in around 80 countries each year. The World Food Programme office in Johannesburg is a Regional Office coordinating and supporting the delivery of humanitarian assistance to 11 Southern Africa countries including, Mozambique, Zimbabwe, Zambia, Namibia, Lesotho, Eswatini, Botswana, Malawi, Madagascar, Democratic Republic of Congo, Congo Brazzaville.

BACKGROUND AND PURPOSE OF THE ASSIGNMENT

This position is in WFP Angola Field Office. The Business Support Assistant (Logistics Tracking System) will support the launch and implementation of a bilateral service provision operation in Angola involving the last-mile delivery of medical products and supplies. This is a high-profile operation and is in line with key global initiatives such as ’The Grand Bargain’, ’Delivering as One’ and the ’SDG 17 Partnership for the Goals’. The service will be funded by the Global Fund under the Global Fund to fight AIDS, Tuberculosis and Malaria (GFATM) through UNDP as its nominated Principal Recipient on behalf Ministry of Health.

The Global Fund is one of the major investors in the health sector in Angola and through its PR identified WFP as the supply chain partner for a role of 4PL and provision of last-mile transport services of medicines and health supplies across the regions of Benguela and Cuanza Sul. WFP is also expected to support the delivery of COVID19 PPEs for the greater Luanda region and any other region as may be advised by the beneficiary.

WFP will be in charge of overseeing and managing the last-mile delivery of pharmaceutical products in support of the Ministry of Health’s in-country health supply chain and will support any related capacity strengthening initiatives with a view to meeting the project objectives and all aspects of the scope of work.

The Business Support Assistant (Logistics Tracking System) will report to the Logistics Officer – Operations/Data coordination. This is an important role and a successful candidate will be required to closely coordinate with the Logistics officer and data coordinator for the LMD Project, UNDP, WFP logistics vendors, and the regional bureau of Johannesburg in performing his/her duties pertaining to the project.

KEY ACCOUNTABILITIES (not all-inclusive)

• Support operations through data management and commodity accounting, daily data collection and tracking in country, to ensure daily updates and accuracy of the tracking system.
• Provide support to logistics operations and activities following standard processes and facilitating, directly or indirectly, the effective delivery of medicines and other health products.
• Support timely response to request for ordering and delivery of medicines and heath supplies to authorized service delivery points and destinations.
• Ensure that all data and reports for all aspects of the project are maintained.
• Support in preparing regular status reports to be shared to the partners and beneficiaries.
• Contribute to updating the dashboard with key performance indicators on the status of deliveries of medicines and other health products to the different destinations.
• Establish the daily reporting system in coordination with field locations and manage the implementation of the mobile devices (if any).
• Ensure on-line availability of the system and regular reporting to clients.
• Provide a weekly update, including accurate delivery figures and narrative highlights.
• Assist in verifying transport invoices and transport documents.
• Establish daily backup procedure, in close liaison with IT.
• Establish the historical recording and centralize the filing of the electronic copies and the original transport documents.
• Maintain an appropriate filing system and archiving of documents.

4Ps CORE ORGANISATIONAL CAPABILITIES

Purpose

• Understand and communicate the Strategic Objectives: Helps teammates articulate WFP’s Strategic Objectives.
• Be a force for positive change: Suggests potential improvements to team’s work processes to supervisor.
• Make the mission inspiring to our team: Explains the impact of WFP activities in beneficiary communities to teammates.
• Make our mission visible in everyday actions: Articulates how own unit’s responsibilities will serve WFP’s mission.

People

• Look for ways to strengthen people's skills: Trains junior teammates on new skills and capabilities.
• Create an inclusive culture: Seeks opportunities to work with people from different backgrounds.
• Be a coach & provide constructive feedback: Serves as a peer coach for colleagues in same area of work.
• Create an “I will”/”We will” spirit: Tracks progress toward goals and shares this information on a regular basis with supervisor.

Performance

• Encourage innovation & creative solutions: Explores ways to consistently be more efficient and accurate in own areas of work and shares new methods of work with colleagues.
• Focus on getting results: Focuses on getting results and tracks trends in completion rates for own tasks to identify opportunities for efficiency.
• Make commitments and make good on commitments: Takes responsibility for own tasks and notifies supervisor as soon as possible of potential delays in meeting deadlines or commitments.
• Be Decisive: Independently decides what action to take when faced with critical choices in the workplace or in dangerous situations in the field.

Partnership

• Connect and share across WFP units: Suggests opportunities for partnering with other units to supervisor.
• Build strong external partnerships: Identifies opportunities to work with colleagues and partners in the field towards common goals.
• Be politically agile & adaptable: Develops an understanding of the value of WFP’s teams and external partners in fulfilling team’s goals and objectives.
• Be clear about the value WFP brings to partnerships: Aligns own activities with supervisor’s priorities to fulfill internal and external partner needs.

FUNCTIONAL CAPABILITIES

Capability Name Description of the behaviour expected for the proficiency level Supply Chain Management and Optimization Displays aptitude at monitoring and reporting on supply chain operations to enable teams to efficiently assess the performance and sustainability of current networks. Planning, Project & Resource Management Supports the planning, forecasting & resource management efforts of own team by collecting data from diverse sources. Information Management & Reporting

Collates accurate and timely information and data to enable informed decision making on reporting within individual unit and consequently the greater humanitarian community. Market Analysis, Contracting and Operational Execution Ability to collect and collate necessary information to enable WFP to make informed operational decisions. Warehouse and Inventory Management Demonstrates ability to implement operational warehouse procedures and normative guidance in order to manage WFP’s warehouse, handle inventory effectively through corporate systems, and ensure loss mitigation. Technical Assistance and Coordination Demonstrates awareness of the importance of technical assistance and coordination with key stakeholders and an ability to carry out logistics activities, respecting individual mandates and programme priorities.

STANDARD MINIMUM QUALIFICATIONS AND EXPERIENCE REQUIRED

Education:

Completion of secondary school education. A post-secondary certificate in the related functional area with additional years of related work experience and/or training/courses.

Experience:

Three or more years of progressive work experience in Logistics, Supply Chain or Procurement.

Languages:

Excellent knowledge of Portuguese. Basic knowledge of Spoken and Written English will be added advantage

DESIRED EXPERIENCES FOR ENTRY INTO THE ROLE

• Experience in data tracking tools.
• Ability to meet deadlines and work under pressure as part of a team.
• Excellent data presentation skills.
• Ability to collate, analyse data and drafting reports.
• Knowledge of logistics operations (experience working in health sector is considered as an advantage).
• General understanding of logistics and supply chain processes.
• Good knowledge of Microsoft Windows, MS Excel, MS Word, MS PowerPoint and other related software.
• A high sense of confidentiality.

DEADLINE FOR APPLICATIONS

This vacancy announcement will close on Friday, 11 February 2022 at 11:59 pm Angola time.

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This position is only open to Angolan Nationals and Permanent Resident Permit Holders

Qualified female applicants are especially encouraged to apply

WFP has zero tolerance for discrimination and does not discriminate on the basis of HIV/AIDS status.

No appointment under any kind of contract will be offered to members of the UN Advisory Committee on Administrative and Budgetary Questions (ACABQ), International Civil Service Commission (ICSC), FAO Finance Committee, WFP External Auditor, WFP Audit Committee, Joint Inspection Unit (JIU) and other similar bodies within the United Nations system with oversight responsibilities over WFP, both during their service and within three years of ceasing that service.

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Potential interview questions

Added 4 years ago - Updated 1 year ago - Source: wfp.org